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2Nd Shift Call Center Jobs (NOW HIRING)

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays Job Summary: Mancan Staffing is hiring Call Center Representatives for a caring, supportive, team ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back ... On your second week, you will move to your new set schedule. Clementine is an Equal Opportunity ...

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2Nd Shift Call Center information

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How much do 2nd shift call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for 2nd shift call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a 2nd Shift Call Center job?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the 2Nd Shift Call Center position, and why are they important?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd Shift Call Center position?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

More about 2Nd Shift Call Center jobs
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2Nd Shift Call Center jobs near you
Infographic showing various 2Nd Shift Call Center job openings in the United States as of July 2026, with employment types broken down into 49% Full Time, 13% Part Time, and 38% Nights. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Inbound Call Center Representative

Inbound Call Center Representative

Mancan

Weirton, WV

$13/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION**
Location: Weirton, WV **THIS IS NOT A REMOTE POSITION**
Pay: $13/hour + Double Pay on Holidays
Schedule: Have to be able to work Afternoon shift and dayshift.
Full-time OR Part-Time 2nd Shift must be available to work any day of the week, including holidays
Job Summary:
Mancan Staffing is hiring Call Center Representatives for a caring, supportive, team-oriented call center in Weirton, WV. In this role, you will handle inbound calls for a variety of clientsincluding home repair companies, doctors offices, realtors, veterinary clinics, and transportation companieswhen their offices are closed. Representatives follow on-screen prompts, gather information, and accurately transcribe messages for clients. Must be fast paced and proficient in typing. Previous call center experience preferred.
What Youll Do:
Answer inbound calls in a professional, friendly, and caring manner
Follow on-screen prompts and scripts to collect accurate information
Transcribe messages clearly and efficiently
Assist callers from a wide range of industries
Maintain a supportive and positive team environment
Work assigned shifts, including weekends and holidays as required
Requirements:
Previous call center experience preferred
Must be available to work any day of the week and holidays
Strong communication and customer service skills
Accurate typing skills and the ability to type messages quickly and clearly
Ability to navigate on-screen prompts and enter information efficiently
Comfortable handling calls from various industries
Dependable, empathetic, and team-oriented
Why Youll Love This Job:
Supportive, caring group environment
Consistent scheduled shifts
Opportunity to help people in meaningful ways
Double pay on holidays!
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies. If you have any questions or if interested in the positions please do not hesitate to call us.
Apply online at www.mancan.com/or we take applications Mon -Fri 9am-3pm. Please bring 2 forms of government ID and resume with you. Mancan Temporary Employment Staffing Agency is located at 3205 Pennsylvania Ave, Suite F, Weirton WV. 304-797-9675 #DINDI #DINDC