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2Nd Shift Call Center Jobs in Wisconsin (NOW HIRING)

BLS, ARRT, WI license; .90 FTE over a 2 week PP - means 40 hours one week and 32 hours the 2nd week; Call: based on department needs - currently at 3rd shift call (2300-0600/2300-0700), 2 days a pay ...

Welder - 2nd Shift

Waukesha, WI · On-site

$19.75 - $24/hr

Eaton's ES AMER ESS division is currently seeking a Welder - 2nd Shift. The hourly rate for this ... call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be ...

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2Nd Shift Call Center information

See Wisconsin salary details

$10

$18

$25

How much do 2nd shift call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for 2nd shift call center in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What is a 2nd shift call center?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in a 2nd shift call center?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd shift call center?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

What are the most commonly searched types of Call Center jobs in Wisconsin?

The most popular types of Call Center jobs in Wisconsin are:

What cities in Wisconsin are hiring for 2Nd Shift Call Center jobs?

Cities in Wisconsin with the most 2Nd Shift Call Center job openings:

Infographic showing various 2Nd Shift Call Center job openings in Wisconsin as of August 2026, with employment types broken down into 82% Full Time, and 18% Nights. Highlights an 100% In-person job distribution, with an average salary of $37,605 per year, or $18.1 per hour.

X-ray Technologist

First Connect Health

Milwaukee, WI • On-site

Other

Posted 29 days ago


Job description

BLS, ARRT, WI license; .90 FTE over a 2 week PP - means 40 hours one week and 32 hours the 2nd week; Call: based on department needs - currently at 3rd shift call (2300-0600/2300-0700), 2 days a pay period (1 per week); Work 2 weekends in a row and off one weekend - that would be the rotation, Holidays: rotating with staff; at least 1 year of hospital based diagnostic x-ray experience and surgery training, EPIC, travel experience. Note - This position is primarily 2nd shift but will need some help on 3rd shift to help cover vacations and call ins.; may need to float onsite within skill set or to sites within 40 miles if needed
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