Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
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Call Center Manager
Atlanta, GA · On-site
$81K/yr
The Call Center Manager oversees a large team of 30+ agents, ensuring smooth daily operations and high-quality customer service. This role involves direct reporting to senior management and requires ...
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Call Center Manager
Atlanta, GA · On-site
$81K/yr
The Call Center Manager oversees a large team of 30+ agents, ensuring smooth daily operations and high-quality customer service. This role involves direct reporting to senior management and requires ...
Be Seen First
Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
We are seeking a Bilingual Call Center Supervisor to oversee a small team and ensure exceptional ... This role involves managing daily operations, scheduling, and resolving conflicts within the team ...
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Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
We are seeking a Bilingual Call Center Supervisor to oversee a small team and ensure exceptional ... This role involves managing daily operations, scheduling, and resolving conflicts within the team ...
Experienced Call Center Manager
Savannah, GA · On-site
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
Experienced Call Center Manager
Savannah, GA · On-site
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
Call Center Manager (WI)
Villa Rica, GA · On-site
Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...
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Call Center Manager (WI)
Villa Rica, GA · On-site
Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...
Call Center Supervisor
Savannah, GA · On-site
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Call Center Supervisor
Savannah, GA · On-site
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
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Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
The call center operates Monday-Friday from 7:00 am to 6:00 pm. The ideal candidate should be ... Center Manager. The candidate must be available to work any shift between 7:00 am to 6:15 pm and ...
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Bilingual Call Center Supervisor
Atlanta, GA · On-site
$21.60/hr
The call center operates Monday-Friday from 7:00 am to 6:00 pm. The ideal candidate should be ... Center Manager. The candidate must be available to work any shift between 7:00 am to 6:15 pm and ...
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Call Center Supervisor
Savannah, GA · On-site
$40K/yr
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Call Center Supervisor
Savannah, GA · On-site
$40K/yr
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Call Center Operations Manager
Savannah, GA · On-site
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Call Center Operations Manager
Savannah, GA · On-site
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Quick apply
This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance ...
Call Center Operations Manager
Savannah, GA · On-site
$50K - $60K/yr
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Call Center Operations Manager
Savannah, GA · On-site
$50K - $60K/yr
Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ...
Call Center Team Lead
Kennesaw, GA · On-site
Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. She/He/They will assist the Call ...
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Call Center Team Lead
Kennesaw, GA · On-site
Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. She/He/They will assist the Call ...
Credit Union Call Center Representative
Savannah, GA · On-site
$16/hr
Description The Call Center Representative provide assists in problem resolution for our members ... Manage length of calls by obtaining member name, account number, type of issue and call back number.
Credit Union Call Center Representative
Savannah, GA · On-site
$16/hr
Description The Call Center Representative provide assists in problem resolution for our members ... Manage length of calls by obtaining member name, account number, type of issue and call back number.
Credit Union Call Center Representative
$15 - $18.75/hr
Description Description The Call Center Representative provide assists in problem resolution for ... Manage length of calls by obtaining member name, account number, type of issue and call back number.
Credit Union Call Center Representative
$15 - $18.75/hr
Description Description The Call Center Representative provide assists in problem resolution for ... Manage length of calls by obtaining member name, account number, type of issue and call back number.
Call Center
$15.25 - $19/hr
Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...
Call Center
$15.25 - $19/hr
Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...
Call Center Evening
$12.58 - $18.52/hr
Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...
Call Center Evening
$12.58 - $18.52/hr
Call Center Morning Location: Atlanta, GA, 30303Skills Required: * Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast ...
Call Center
$15.25 - $19/hr
Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...
Quick apply
Call Center
$15.25 - $19/hr
Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...
Call Center Lead
$58K - $65K/yr
Lead and support the call center team through coaching, mentoring, and performance management * Monitor call volumes, service metrics, and workflow to ensure efficient operations * Handle escalated ...
New
Quick apply
Call Center Lead
$58K - $65K/yr
Lead and support the call center team through coaching, mentoring, and performance management * Monitor call volumes, service metrics, and workflow to ensure efficient operations * Handle escalated ...
New
Call Center Manager information
See Georgia salary details
$24.9K - $31K
5% of jobs
$31K - $37.2K
13% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$37.2K - $43.3K
16% of jobs
The median wage is $49.3K / yr.
$43.3K - $49.5K
16% of jobs
$49.5K - $55.6K
15% of jobs
$59.7K is the 75th percentile. Wages above this are outliers.
$55.6K - $61.8K
14% of jobs
$61.8K - $67.9K
8% of jobs
$67.9K - $74K
6% of jobs
$74K - $80.2K
3% of jobs
$80.2K - $86.3K
2% of jobs
$86.3K - $92.5K
1% of jobs
$24.9K
$53.9K
$92.5K
How much do call center manager jobs pay per year?
As of Jul 20, 2026, the average yearly pay for call center manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.
What Does a Call Center Manager Do?
As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.
What are the key skills and qualifications needed to thrive as a Call Center Manager, and why are they important?
To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.
What's the highest paying call center job?
The highest paying call center jobs are typically senior management roles such as Call Center Director or Operations Manager, which can earn six-figure salaries. These positions require extensive experience, leadership skills, and often involve overseeing multiple call centers or large teams.
What jobs pay 4000 a week without a degree?
A Call Center Manager typically earns less than $4,000 weekly, but some high-level sales roles, real estate brokers, or specialized freelance consultants can reach or exceed that income without a degree. These positions often require strong experience, sales skills, or industry knowledge rather than formal education.
What are some common challenges a Call Center Manager faces in maintaining high team performance?
Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.
What is the role of a call center manager?
A call center manager oversees daily operations of a call center, manages staff, ensures customer service quality, and meets performance targets. They coordinate training, handle escalations, analyze metrics, and implement process improvements to enhance efficiency and customer satisfaction.
How much do call center managers make in the US?
Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. Salaries can vary widely, with some earning over $100,000 in high-demand or large organizations, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.
What does a Call Center Manager do?
A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Georgia? The most popular types of Call Center jobs in Georgia are:
What are popular job titles related to Call Center Manager jobs in Georgia? For Call Center Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Georgia look for? The top searched job categories for Call Center Manager jobs in Georgia are:
What cities in Georgia are hiring for Call Center Manager jobs? Cities in Georgia with the most Call Center Manager job openings:
Full-time
Re-posted 13 days ago
Job description
Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center
We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction.
Responsibilities:- Manage and lead a team of call center representatives
- Develop and implement strategies to improve customer service and satisfaction
- Monitor and analyze call center performance metrics to identify areas for improvement
- Ensure compliance with company policies and procedures
- Provide coaching and training to call center representatives to improve performance
- Resolve customer complaints and issues in a timely and effective manner
- Collaborate with other departments to ensure seamless customer experience
- Prepare and present reports on call center performance to senior management
- Proven experience as a Call Center Manager or similar role
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to analyze data and identify trends
- Experience with call center software and technology
- Bachelor's degree in Business Administration or related field