Call Center Manager
Atlanta, GA · On-site
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Call Center Manager
Atlanta, GA · On-site
Call Center We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call ...
Be Seen First
Call Center Manager
Buford, GA · On-site
$65K - $75K/yr
Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.
Quick apply
Be Seen First
Call Center Manager
Buford, GA · On-site
$65K - $75K/yr
Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.
Be Seen First
Call Center Manager
Buford, GA · On-site
$65K - $75K/yr
Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.
Quick apply
Be Seen First
Call Center Manager
Buford, GA · On-site
$65K - $75K/yr
Our Call Center Manager Will: * Lead and inspire a high-performing inside sales team of up to 30 call center representatives, driving results through coaching, accountability, and motivation.
Call Center Manager
Atlanta, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
Call Center Manager
Atlanta, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
Call Center Manager
Atlanta, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
New
Call Center Manager
Atlanta, GA · On-site
Position Summary We are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
New
Call Center Manager
Atlanta, GA · On-site
Position SummaryWe are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
New
Quick apply
Call Center Manager
Atlanta, GA · On-site
Position SummaryWe are looking for an experienced Call Center Manager to lead our customer support operations and help elevate the overall customer experience. This individual will guide and develop ...
New
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Corporate Lead Call Center Rep
Lawrenceville, GA · On-site +1
Act as a liaison between Corporate Call Center Manager and Corporate Call Center Reps. * Work closely with practice leadership to ensure Call Center Reps. have the tools to provide exceptional ...
Contact Call Center Manager
Atlanta, GA · On-site
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Contact Call Center Manager
Atlanta, GA · On-site
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Contact Call Center Manager
Atlanta, GA · On-site
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Contact Call Center Manager
Atlanta, GA · On-site
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Contact Call Center Manager
Atlanta, GA · On-site
$55K - $70K/yr
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Contact Call Center Manager
Atlanta, GA · On-site
$55K - $70K/yr
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
Manage all aspects of the medical contact center, including call routing, appointment scheduling, patient triage, and follow-up communication. Monitor call volume, response times, and service levels ...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a high-volume environment. To be considered for this role, you must ...
Call Center Manager (WI)
Villa Rica, GA · On-site
Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...
Quick apply
Call Center Manager (WI)
Villa Rica, GA · On-site
Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational ...
Supervises and develops frontline call center staff in accordance with company policies, procedures ... Partners with management to achieve operational objectives, contractual compliance, service-level ...
Quick apply
Supervises and develops frontline call center staff in accordance with company policies, procedures ... Partners with management to achieve operational objectives, contractual compliance, service-level ...
Call Center Team Lead
Kennesaw, GA · On-site
$25/hr
Call Center Team Lead IT/Engineering Kennesaw, Georgia Direct Hire Jul 27, 2026 Position Title ... Directly coach, develop, and manage a team of approximately 26 CSRs (scaling up to 30 agents during ...
Call Center Team Lead
Kennesaw, GA · On-site
$25/hr
Call Center Team Lead IT/Engineering Kennesaw, Georgia Direct Hire Jul 27, 2026 Position Title ... Directly coach, develop, and manage a team of approximately 26 CSRs (scaling up to 30 agents during ...
One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...
One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...
Call Center Operator
Duluth, GA · On-site
One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...
Call Center Operator
Duluth, GA · On-site
One (1) year prior related customer service experience, preferably in a technical call center ... Manages ( inbound/outbound ) phone calls from Lottery retailers Effectively troubleshoot equipment ...
Call Center Team Lead
Kennesaw, GA · On-site
Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. She/He/They will assist the Call ...
Call Center Team Lead
Kennesaw, GA · On-site
Reporting to the Call Center Manager, this individual is responsible for coaching a team of Customer Service Representatives to exceed performance metrics in place. She/He/They will assist the Call ...
Call Center Manager information
See Georgia salary details
$24.9K - $31K
5% of jobs
$31K - $37.2K
13% of jobs
$39.7K is the 25th percentile. Wages below this are outliers.
$37.2K - $43.3K
16% of jobs
The median wage is $49.3K / yr.
$43.3K - $49.5K
16% of jobs
$49.5K - $55.6K
15% of jobs
$59.7K is the 75th percentile. Wages above this are outliers.
$55.6K - $61.8K
14% of jobs
$61.8K - $67.9K
8% of jobs
$67.9K - $74K
6% of jobs
$74K - $80.2K
3% of jobs
$80.2K - $86.3K
2% of jobs
$86.3K - $92.5K
1% of jobs
$24.9K
$53.9K
$92.5K
How much do call center manager jobs pay per year?
As of Aug 9, 2026, the average yearly pay for call center manager in Georgia is $53,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $63,300.00 per year, depending on experience, location, and employer.
What does a call center manager do?
As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.
What are the key skills and qualifications needed to thrive as a call center manager?
To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.
What are some common challenges a call center manager faces in maintaining high team performance?
Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.
What does a call center manager do?
A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Georgia? The most popular types of Call Center jobs in Georgia are:
What are popular job titles related to Call Center Manager jobs in Georgia? For Call Center Manager jobs in Georgia, the most frequently searched job titles are:
- Call Center Operations Manager
- Work From Home Security Operations Center Soc Analyst
- Senior Vietnamese Call Center
- Remote Work From Home Mcleod Medical Center
- Vp Call Center Operations
- Veterans Affairs Call Center Remote
- Call Listener
- Call Center Supervisor
- Remote Supervisor
- Work From Home Tulane University Medical Center
What job categories do people searching Call Center Manager jobs in Georgia look for? The top searched job categories for Call Center Manager jobs in Georgia are:
What cities in Georgia are hiring for Call Center Manager jobs? Cities in Georgia with the most Call Center Manager job openings:
Full-time
Re-posted 3 days ago
Job description
Call Center ManagerLocation: Atlanta, GA, 30303Skills: Call Center
We are seeking a highly motivated and experienced Call Center Manager to join our team in Atlanta, GA. The successful candidate will be responsible for managing and leading a team of call center representatives to ensure excellent customer service and satisfaction.
Responsibilities:- Manage and lead a team of call center representatives
- Develop and implement strategies to improve customer service and satisfaction
- Monitor and analyze call center performance metrics to identify areas for improvement
- Ensure compliance with company policies and procedures
- Provide coaching and training to call center representatives to improve performance
- Resolve customer complaints and issues in a timely and effective manner
- Collaborate with other departments to ensure seamless customer experience
- Prepare and present reports on call center performance to senior management
- Proven experience as a Call Center Manager or similar role
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to analyze data and identify trends
- Experience with call center software and technology
- Bachelor's degree in Business Administration or related field