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Call Center Scheduler Jobs in Georgia (NOW HIRING)

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call ... scheduling and patient inquiries Assist with fax management and documentation Collaborate with ...

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Both full-time and part-time options are available, with multiple shifts and scheduling options. To ...

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Both full-time and part-time options are available, with multiple shifts and scheduling options. To ...

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Both full-time and part-time options are available, with multiple shifts and scheduling options. To ...

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Both full-time and part-time options are available, with multiple shifts and scheduling options. To ...

The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include: * Answering incoming calls and providing assistance ...

Schedule: Monday to Friday and rotating Saturdays (2-3 per month) * Hours: 8am to 5pm EST * Address ... 1 year call center, High volume 100cpd (might consider someone who handled 50+cpd) • Will ...

ESSENTIAL FUNCTIONS: · Direct and oversee daily Call Center Scheduling and Real-Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned ...

Call Center Agent

Savannah, GA · On-site

$14 - $18.50/hr

About the job Call Center Agent Company Overview: Confident Staff Solutions is a leading staffing ... schedule - Paid Training To get started quickly, click the link below to learn more about our ...

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...

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Call Center Scheduler information

See Georgia salary details

$11

$18

$25

How much do call center scheduler jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for call center scheduler in Georgia is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is a call center scheduler?

A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.

What are the typical daily responsibilities of a call center scheduler?

As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.

What are the key skills and qualifications needed to thrive as a call center scheduler?

To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.

What does a call center scheduler do?

A call center scheduler plans and manages employee work shifts to ensure adequate staffing levels for customer service operations. They use scheduling software to coordinate schedules, handle shift changes, and optimize coverage based on call volume and staffing needs. Strong organizational skills and knowledge of call center operations are essential for this role.

What cities in Georgia are hiring for Call Center Scheduler jobs?

Cities in Georgia with the most Call Center Scheduler job openings:

Infographic showing various Call Center Scheduler job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $37,713 per year, or $18.1 per hour.

Call Center

Marietta, GA • On-site

Avery Partners
Recruiting and Staffing Services • 51 - 200 employees

$18 - $20/hr

Other

Re-posted 21 days ago


Job description

Call Center

Marietta, Georgia, United States Or refer someone Job Openings Call Center

Remote Call Center Representative

Hybrid Training Fully Remote $18–$20/hour Full-Time | Monday–Friday | 8:00 AM–4:30 PM

A Women's Health practice in Cobb County looking for a compassionate, organized, and dependable Call Center Representative to serve as the first point of contact for patients while supporting a growing women's health team.

This role begins with 3 months of onsite training at the West Cobb location before transitioning to fully remote work.

Job Duties:

Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient emails and Klara messages promptly Support scheduling and patient inquiries Assist with fax management and documentation Collaborate with internal teams regarding insurance and patient questions Deliver an exceptional patient experience every day

Qualifications:

Experience in a call center, medical office, or customer service environment preferred Familiarity with healthcare systems such as ModMed/EMA preferred Experience with Availity, Cigna, and UHC portals a plus Strong communication and multitasking skills Self-motivated with the ability to work independently from home Reliable high-speed internet and dedicated workspace

Why Join Us?

Fully remote after training Supportive healthcare team environment Consistent weekday schedule Meaningful work helping patients every day


Avery Partners logo

About Avery Partners

Sourced by ZipRecruiter

Established in 2004, Avery Partners was founded by staffing industry veteran Jeff Moore. Avery Partners supplies world class Consulting, Outsourcing and Staffing services across multiple industries. Our recruiters are experts in their fields and deliver 2nd to none services for our clients. Throughout the years Avery Partners has proven time and again its commitment to the success of its clients through both short-term tactical and long-term consulting, outsourcing and staffing initiatives. Avery Partners has progressed from a standard to a preferred to a strategic partner with many of client’s.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Roswell, GA, US

Year founded

2004

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