Atlanta, GA · On-site
$12.58 - $18.52/hr
The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include: * Answering incoming calls and providing assistance ...
Atlanta, GA · On-site
$12.58 - $18.52/hr
The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include: * Answering incoming calls and providing assistance ...
Villa Rica, GA · On-site
$70 - $90/hr
Direct and oversee daily Call Center Scheduling and Real‑Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned operations. * Analyze ...
Villa Rica, GA · On-site
$70 - $90/hr
Direct and oversee daily Call Center Scheduling and Real‑Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned operations. * Analyze ...
Villa Rica, GA · On-site
ESSENTIAL FUNCTIONS: · Direct and oversee daily Call Center Scheduling and Real-Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned ...
Quick apply
Villa Rica, GA · On-site
ESSENTIAL FUNCTIONS: · Direct and oversee daily Call Center Scheduling and Real-Time Operations to optimize workforce utilization, schedule adherence, and service performance across all assigned ...
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Schedule appointments and manage calendars with accuracy and efficiency * Follow structured scripts ...
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Schedule appointments and manage calendars with accuracy and efficiency * Follow structured scripts ...
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Turn inbound interest into scheduled appointments by helping callers understand their options and ...
Quick apply
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Turn inbound interest into scheduled appointments by helping callers understand their options and ...
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Turn inbound interest into scheduled appointments by helping callers understand their options and ...
Sandy Springs, GA · On-site
$19.50/hr
Call Center Representative - Customer Support Location: Sandy Springs, GA Employment Type ... Turn inbound interest into scheduled appointments by helping callers understand their options and ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.50/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Quick apply
Cumming, GA · On-site
$13.50 - $17.50/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Cumming, GA · On-site
$13.50 - $17.75/hr
Collaborate closely with sales and service teams to keep the schedule full and customers happy ... Call center or customer service experience is a plus (but not required) * Strong verbal and written ...
Villa Rica, GA · On-site
$55 - $70/hr
Call Center Supervisor - WI LOCATION: On-site in Madison, WI POSITION IS CONTINGENT UPON AWARD OF ... Monitor call quality, productivity, schedule adherence, and operational performance metrics ...
New
Villa Rica, GA · On-site
$55 - $70/hr
Call Center Supervisor - WI LOCATION: On-site in Madison, WI POSITION IS CONTINGENT UPON AWARD OF ... Monitor call quality, productivity, schedule adherence, and operational performance metrics ...
New
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Savannah, GA · On-site
$40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Monitor call quality, productivity, schedule adherence, and operational performance metrics ... Partner with the Call Center Manager to analyze call volume, workload trends, and operational ...
Quick apply
Monitor call quality, productivity, schedule adherence, and operational performance metrics ... Partner with the Call Center Manager to analyze call volume, workload trends, and operational ...
Savannah, GA · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Savannah, GA · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Savannah, GA · Remote
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · Remote
$12.25 - $15.25/hr
... T Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736 ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...
Savannah, GA · On-site
$40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Quick apply
Savannah, GA · On-site
$40K/yr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Savannah, GA · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
Savannah, GA · On-site
... call center footprint and operations that extend across multiple countries. We deliver Customer ... Oversee workforce management, including scheduling and goal setting. * Develop strategies to ensure ...
$11.98 - $13.21
3% of jobs
$13.21 - $14.45
7% of jobs
$15.07 is the 25th percentile. Wages below this are outliers.
$14.45 - $15.68
29% of jobs
The median wage is $16.46 / hr.
$15.68 - $16.92
17% of jobs
$16.92 - $18.16
11% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$18.16 - $19.39
12% of jobs
$19.39 - $20.63
7% of jobs
$20.63 - $21.87
6% of jobs
$21.87 - $23.10
4% of jobs
$23.10 - $24.34
2% of jobs
$24.34 - $25.57
1% of jobs
$11
$18
$25
A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.
As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.
To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.
For Call Center Scheduler jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Call Center Scheduler jobs in Georgia are:
Cities in Georgia with the most Call Center Scheduler job openings:
$12.58 - $18.52/hr
Full-time
Re-posted 13 hours ago
The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal candidate will have experience working in a call center and be able to provide excellent customer service. The position requires flexibility in scheduling as it is a 24hr call center. The main responsibilities of the Call Center Morning position include:
If you are a motivated individual with excellent communication skills and a passion for customer service, we encourage you to apply for the Call Center Morning position.
