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Call Center Scheduler Jobs (NOW HIRING)

Image Care Centers

Call Center Scheduler

Hackettstown, NJ · On-site

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office.All new hires are required to attend first-day orientation at our ...

ImageCare Radiology

Call Center Scheduler

Hackettstown, NJ

$17 - $21.75/hr

ImageCare Radiology Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office. All new hires are required to attend first-day orientation at ...

Surgery Partners

Call Center Scheduler

Wichita, KS

$18.50 - $24/hr

Call Center Scheduler Job Category: Administrative-Clerical Requisition Number: CALLC039300 Posted: June 11, 2026 Full-Time Kansas Spine & Specialty Wichita, KS 67226, USA Description Key Tasks and ...

Surgery Partners

Call Center Scheduler

Wichita, KS · On-site

$14.75 - $17.75/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the hospital. * Collaborate closely with the nursing team to ensure appropriate timeframes and clinical ...

Surgery Partners

Call Center Scheduler

Wichita, KS

$14.75 - $17.75/hr

Schedule office visits, treatments, and procedures for Providers at the Pain Center, and the hospital. * Collaborate closely with the nursing team to ensure appropriate timeframes and clinical ...

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How much do call center scheduler jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for call center scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Call Center Scheduler position, and why are they important?

To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.

What are the typical daily responsibilities of a Call Center Scheduler?

As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.

How can I make 2000 a week working from home?

A call center scheduler can increase earnings by working multiple shifts, taking on overtime, or securing higher-paying positions within the industry. Developing strong organizational and communication skills, and gaining experience with scheduling software, can also help maximize income potential in a remote scheduling role.

What does a call center scheduler do?

A call center scheduler plans and manages employee work shifts to ensure adequate staffing levels for customer service operations. They use scheduling software to coordinate schedules, handle shift changes, and optimize coverage based on call volume and staffing needs. Strong organizational skills and knowledge of call center operations are essential for this role.

What is a Call Center Scheduler job?

A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.

What job makes $10,000 a month without a degree?

A call center scheduler typically does not earn $10,000 a month without specialized experience or management responsibilities. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require significant skills, experience, or business acumen. Most jobs with such income levels usually demand advanced skills, certifications, or leadership positions rather than entry-level roles like scheduling.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or financial advisors. These positions often require advanced skills, extensive experience, or certifications, and may involve high-pressure environments or independent contracting. Such earnings are usually associated with high-demand expertise or entrepreneurial ventures rather than standard employment roles.
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Call Center Scheduler jobs near you
Infographic showing various Call Center Scheduler job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,663 per year, or $21.5 per hour.
Call Center Scheduler

Call Center Scheduler

ImageCare Radiology

Hackettstown, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Salary: $20

Join Our Team at ImageCare Radiology!

At ImageCare Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions!


ImageCare Radiology
Seeking Several Full-Time Call Center Schedulers and Part-Time Call Center Schedulers for our Hackettstown office.All new hires are required to attend first-day orientation at our Mount Olive office before reporting to their assigned work location or training site.


SCHEDULES

Schedule 1: Monday - Friday 10:30am-7:00pm with Rotating Saturdays (Full Time)

Schedule 2: Saturday 8:00am-4:00pm. (Part Time)

Schedule 3: Saturday 9:00am-5:00pm. (Part Time)



  • Initialtrainingdays and times will be discussed and agreed upon between the manager/supervisor and the employee.


GENERAL DESCRIPTION OF POSITION

This role is responsible for delivering high-quality customer service while efficiently managing appointment scheduling, patient communications, and account updates. Ensure a smooth and professional experience by addressing inquiries, coordinating imaging appointments, and supporting patients through the scheduling and preparation process.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Receive incomings calls from customers and assist them with their needs over the phone
  2. Assist in setting appointments for patients and doctor's offices either through inbound or outbound calls
  3. Gathers information related to customers concerns and provides appropriate resolution
  4. Open and maintain customer accounts by updating account information
  5. Escalate customer concerns that are critical or requires immediate resolution beyond agent capability
  6. Process orders received electronically or over the phone with the patient
  7. Call patients to update them with their upcoming scheduled procedures including clinical preparations
  8. Perform any other related duties as required or assigned.


EXPERIENCE

  • Customer service: 1 year (Required)


BENEFITS

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Paid time off


ABILITY TO COMMUTE/RELOCATE

  • Hackettstown, NJ: Reliably commute or planning to relocate before starting work (Required)


Flu Vaccination & Proof of MMR Requirement: It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

ImageCare Centers provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.