Maitland, FL · On-site
$11 - $12.50/hr
Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner Qualifications * Two years of experience handling heavy scheduling for a Multi ...
Maitland, FL · On-site
$11 - $12.50/hr
Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner Qualifications * Two years of experience handling heavy scheduling for a Multi ...
Maitland, FL · On-site
$11 - $12.50/hr
... scheduling appointments for New or Established patients * Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner * Requirements:
Maitland, FL · On-site
$11 - $12.50/hr
... scheduling appointments for New or Established patients * Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner * Requirements:
Winter Haven, FL · On-site
$14.75 - $18.25/hr
POSITION SUMMARY The Call Center Scheduling Specialist is responsible for answering incoming calls and triaging in a timely and efficient manner according to practice protocols. The Scheduling ...
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Winter Haven, FL · On-site
$14.75 - $18.25/hr
POSITION SUMMARY The Call Center Scheduling Specialist is responsible for answering incoming calls and triaging in a timely and efficient manner according to practice protocols. The Scheduling ...
Saint Petersburg, FL · On-site
$19/hr
SNI Companies is looking for seasonal Call Center Representatives. You will be working in a ... Tentatively the first week of December Schedule: Monday - Friday Hours: 8:00 AM - 5:00 PM (1-hour ...
Saint Petersburg, FL · On-site
$19/hr
SNI Companies is looking for seasonal Call Center Representatives. You will be working in a ... Tentatively the first week of December Schedule: Monday - Friday Hours: 8:00 AM - 5:00 PM (1-hour ...
Tampa, FL · On-site
$16.25 - $20.50/hr
Call Center Scheduling Coordinator Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than ...
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Tampa, FL · On-site
$16.25 - $20.50/hr
Call Center Scheduling Coordinator Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than ...
Tampa, FL · On-site
$16.25 - $20.50/hr
Call Center Scheduling Coordinator Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than ...
Tampa, FL · On-site
$16.25 - $20.50/hr
Call Center Scheduling Coordinator Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than ...
Lutz, FL · On-site
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
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Lutz, FL · On-site
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
Lutz, FL · On-site
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
Lutz, FL · On-site
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
$17 - $19.50/hr
Patient Scheduler - Call Center Job Summary - Call Center Patient Scheduler Full Time: Mon-Fri 8am - 5pm Corporate Office - Lutz (In-office position) Rate of pay: $17-$19.50 Patient Scheduler ...
Hialeah, FL · On-site
$85K - $100K/yr
This position manages a team of call center representatives, including scheduling, performance coaching, training, and feedback, to maintain high service standards and productivity. The Call Center ...
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Hialeah, FL · On-site
$85K - $100K/yr
This position manages a team of call center representatives, including scheduling, performance coaching, training, and feedback, to maintain high service standards and productivity. The Call Center ...
Tampa, FL · On-site
$50K - $55K/yr
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... Work Schedule The candidate must be flexible with schedule availability, especially during prime ...
Tampa, FL · On-site
$50K - $55K/yr
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... Work Schedule The candidate must be flexible with schedule availability, especially during prime ...
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... Work Schedule The candidate must be flexible with schedule availability, especially during prime ...
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... Work Schedule The candidate must be flexible with schedule availability, especially during prime ...
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... scheduling appointments, and resolving concerns with professionalism and empathy. You will ...
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Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... scheduling appointments, and resolving concerns with professionalism and empathy. You will ...
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... scheduling appointments, and resolving concerns with professionalism and empathy. You will ...
Quick apply
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... scheduling appointments, and resolving concerns with professionalism and empathy. You will ...
West Palm Beach, FL · On-site
MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm ...
West Palm Beach, FL · On-site
MV Transportation is seeking a Call Center Manager to oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm ...
Miami, FL · On-site
$14.25 - $19/hr
The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...
Miami, FL · On-site
$14.25 - $19/hr
The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...
West Palm Beach, FL · On-site
Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
West Palm Beach, FL · On-site
Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
Tampa, FL · On-site
$50K - $55K/yr
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.
Quick apply
Tampa, FL · On-site
$50K - $55K/yr
If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter ... The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.
Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
Miami, FL · On-site
$14.25 - $19/hr
The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...
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Miami, FL · On-site
$14.25 - $19/hr
The Call Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and ...
$10.60 - $11.69
3% of jobs
$11.69 - $12.79
7% of jobs
$13.33 is the 25th percentile. Wages below this are outliers.
$12.79 - $13.88
29% of jobs
The median wage is $14.56 / hr.
$13.88 - $14.98
17% of jobs
$14.98 - $16.07
11% of jobs
$16.82 is the 75th percentile. Wages above this are outliers.
$16.07 - $17.16
12% of jobs
$17.16 - $18.26
7% of jobs
$18.26 - $19.35
6% of jobs
$19.35 - $20.45
4% of jobs
$20.45 - $21.54
2% of jobs
$21.54 - $22.63
1% of jobs
$10
$16
$22
A Call Center Scheduler is responsible for creating and managing work schedules for call center agents to ensure adequate staffing levels. They analyze call volume trends, forecast staffing needs, and adjust schedules as necessary to maintain service levels. Their role also involves coordinating shift swaps, managing time-off requests, and optimizing workforce efficiency. Effective scheduling helps minimize wait times for customers and ensures agents have balanced workloads.
As a Call Center Scheduler, your daily responsibilities include creating and adjusting work schedules to ensure optimal coverage, monitoring call volume and agent attendance, and coordinating with team leaders to address staffing needs or last-minute changes. You may also analyze scheduling trends to forecast future staffing requirements and maintain records for payroll and compliance purposes. Collaboration with call center supervisors and agents is frequent, requiring effective communication and adaptability. This role is vital in balancing service levels, minimizing wait times, and supporting a productive team environment.
To excel as a Call Center Scheduler, you need strong organizational skills, attention to detail, and experience with workforce management or scheduling systems, often supported by a high school diploma or equivalent. Familiarity with scheduling software such as NICE IEX, Verint, or Kronos, and basic proficiency in Microsoft Excel, are commonly required. Outstanding communication, problem-solving abilities, and time management are the soft skills that set top candidates apart. These skills ensure efficient staffing, smooth operations, and optimal coverage in a dynamic call center environment.
For Call Center Scheduler jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Call Center Scheduler jobs in Florida are:
$11 - $12.50/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Hours for this Position:
Advantages of this Opportunity:
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Recruiting and staffing services
201 - 500 Employees
Maitland, FL, US
2003
