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Optimum Call Center Jobs in Florida (NOW HIRING)

Age Rejuvenation

Call Center Associate

Tampa, FL

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Through innovative treatments in hormone optimization, medical weight loss, sexual wellness ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Through innovative treatments in hormone optimization, medical weight loss, sexual wellness ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... drive optimal performance. MCI assists companies with business process outsourcing, staff ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14.50 - $18.25/hr

... drive optimal performance. MCI assists companies with business process outsourcing, staff ... Join our team as a Call Center Representative. To be considered for this role, you must complete a ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... conversion rate optimization, data analysis, and effective communication • Proficiency in ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · Remote

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... Proven experience in outbound sales marketing strategy, conversion rate optimization, data analysis ...

MCI Careers

Call Center Sales Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... drive optimal performance. MCI assists companies with business process outsourcing, staff ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

... drive optimal performance. MCI assists companies with business process outsourcing, staff ... Familiarity with collection software, CRM systems , and call center tools is a plus.

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

... drive optimal performance. MCI assists companies with business process outsourcing, staff ... Familiarity with collection software, CRM systems , and call center tools is a plus.

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

... drive optimal performance. MCI assists companies with business process outsourcing, staff ... Familiarity with collection software, CRM systems , and call center tools is a plus.

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Optimum Call Center information

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How much do optimum call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for optimum call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

Does Optimum Call Center pay weekly?

Optimum Call Center typically pays employees on a biweekly basis, which is common in call center jobs. Payment schedules can vary depending on the employer and location, so it is advisable to confirm with the company's HR department or review the employment agreement for specific details.

What is an Optimum Call Center?

An Optimum Call Center job involves assisting customers with inquiries, technical support, billing concerns, and account management for Optimum services. Representatives handle inbound and outbound calls, troubleshoot issues, and provide solutions to ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Optimum's products and services.

Is Optimum Call Center a good company to work for?

Optimum Call Center is a customer service employer that typically offers entry-level call center positions with standard schedules and performance expectations. Employee reviews vary, with some citing positive work environments and others noting high call volumes and performance pressures. Prospective employees should research specific locations and consider their own preferences for customer service roles.

What are the key skills and qualifications needed to thrive in the Optimum Call Center position, and why are they important?

To succeed in an Optimum Call Center role, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is usually required. Outstanding active listening, resilience under pressure, and a customer-focused mindset are valuable soft skills. These competencies are essential for efficiently handling a high volume of inquiries while ensuring customer satisfaction and maintaining service quality.

What are the typical daily responsibilities for someone working at an Optimum Call Center?

At an Optimum Call Center, daily responsibilities include answering incoming customer calls, resolving issues related to products or services, and providing accurate information about billing, technical support, or account management. Team members are expected to log interactions in the CRM system and follow up on open cases to ensure timely resolution. Additionally, you may be tasked with upselling or suggesting additional services when appropriate, while maintaining professionalism and a positive attitude. Collaboration with supervisors and other departments is common to address complex customer concerns. The role is fast-paced and requires adaptability to meet shifting customer needs and company goals.

Does Optimum Call Center offer remote positions?

Optimum Call Center offers remote positions for customer service representatives and call agents. These roles typically require a reliable internet connection, a quiet work environment, and sometimes specific technical skills or equipment. Remote opportunities are often available depending on the company's current staffing needs.
What are the most commonly searched types of Optimum Call Center jobs in Florida? The most popular types of Optimum Call Center jobs in Florida are:
What are popular job titles related to Optimum Call Center jobs in Florida? For Optimum Call Center jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Optimum Call Center jobs in Florida look for? The top searched job categories for Optimum Call Center jobs in Florida are:
Optimum Call Center jobs near you
Infographic showing various Optimum Call Center job openings in Florida as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Associate

Age Rejuvenation

Tampa, FL

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Job description

Call Center Associate – New Patient ServicesAgeRejuvenation | Tampa, FLNow Hiring – Immediate Opening

Be the first step in a patient's wellness transformation.

AgeRejuvenation is a premier functional medical wellness practice dedicated to helping patients age better, feel better, and look better. Through innovative treatments in hormone optimization, medical weight loss, sexual wellness, aesthetics, and preventive medicine, we empower patients to take control of their health and achieve lasting results.

Due to continued growth, we are seeking an enthusiastic, patient-focused, and sales-minded Call Center Associate to join our team immediately. This role is dedicated exclusively to new patient acquisition and scheduling, serving as the first point of contact for prospective patients interested in learning more about our services.

We are looking to hire immediately for the right candidate.

If you enjoy connecting with people, building relationships, and helping individuals take the first step toward improving their health and wellness, this may be the perfect opportunity for you.


What You'll Do
As a Call Center Associate, you will work directly with prospective patients who have expressed interest in our services through online inquiries, marketing campaigns, referrals, and inbound calls.
Your primary goal is to educate, engage, and convert leads into scheduled consultations at one of our clinics.
Key Responsibilities
Serve as the first point of contact for all new patient inquiries
Conduct phone consultations with prospective patients to understand their goals and needs
Educate callers on AgeRejuvenation's treatment options, services, and patient experience
Convert qualified leads into scheduled consultations
Follow up with leads through outbound calls, texts, and other approved communication channels
Manage inbound calls and live transfers from the Call Center team
Overcome objections and address questions with confidence and professionalism
Accurately document all interactions within company systems
Maintain appointment conversion, contact, and scheduling performance metrics
Collaborate with clinic teams to ensure a seamless new patient experience
Consistently meet or exceed individual and team scheduling goals
What We're Looking For
Required Qualifications
Minimum 1 year of experience in sales, inside sales, call center, appointment setting, customer service, or lead conversion
Exceptional phone presence and communication skills
Strong ability to build rapport and establish trust quickly
Goal-oriented mindset with a passion for helping people
Ability to multitask while navigating multiple systems and software platforms
Strong organizational skills and attention to detail
Comfortable working in a fast-paced, performance-driven environment
Preferred Qualifications
Bilingual (English/Spanish)
Experience in healthcare, medical aesthetics, wellness, fitness, or related industries
Experience handling inbound leads and appointment conversion
CRM, EMR, or call center software experience
Proven track record of meeting sales or performance goals
Why Join AgeRejuvenation?
At AgeRejuvenation, we believe every patient journey begins with a meaningful conversation. As a Call Center Associate, you will play a vital role in helping individuals discover solutions that can improve their health, confidence, and quality of life.
Benefits amp; Perks
Competitive compensation
Performance-based incentive opportunities
Paid time off and paid holidays
Medical, dental, and vision benefits
Employee discounts on treatments and services
Career growth and advancement opportunities
Supportive and collaborative team environment
Opportunity to make a meaningful impact every day
Schedule
Full-Time
Five days per week
Weekend availability required
If you thrive on connecting with people, enjoy working toward goals, and want to be part of a company that is transforming lives through innovative wellness solutions, we encourage you to apply today.
Join AgeRejuvenation and help patients take the first step toward a healthier future.

Apply