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Google Call Center Jobs in Florida (NOW HIRING)

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Google Customer Reviews: 94% How Our Call Center Managers Are Set Up For Success? * Ongoing Training * Learning and Development * Career Pathing * Opportunities for Growth This a fantastic ...

NATIONAL FLOORS DIRECT INC

Call Center Manager

Boca Raton, FL · On-site

$58K - $68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Google Customer Reviews: 94% How Our Call Center Managers Are Set Up For Success? * Ongoing Training * Learning and Development * Career Pathing * Opportunities for Growth This a fantastic ...

OX Floors

Be Seen First

Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

  • Medical

Ox Floors is a five-star rated company on Google and has an A+ rating with the BBB. We are looking for ambitious call center professionals that can evolve into larger roles as the company grows and ...

OX Floors

Be Seen First

Call Center Sales Consultant

Stuart, FL · On-site

$18 - $20/hr

  • Medical

Ox Floors is a five-star rated company on Google and has an A+ rating with the BBB. We are looking for ambitious call center professionals that can evolve into larger roles as the company grows and ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Gulf Breeze, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

Employbridge

BC: Call Center Rep: Hybrid

Pensacola, FL · On-site

$16/hr

The Call Center Representative is the front line of support for Jitsu's recipients, clients, and ... Proficient with Google Work Suite or related software. * Familiarity with Slack and Zendesk is ...

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How much do google call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for google call center in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What are the common challenges faced in a Google call center position and how are they addressed?

Agents in a Google Call Center frequently encounter high volumes of inquiries, ranging from simple questions to complex troubleshooting requests. The role often requires multitasking across various communication channels, such as phone, chat, and email, while adhering to service level agreements. Ongoing training and access to internal knowledge bases help team members stay updated on product changes and effective resolution strategies. Support from experienced supervisors and collaboration within the team ensure that challenging cases are addressed efficiently, fostering both personal growth and excellent customer service.

What are the key skills and qualifications needed to thrive in the Google call center position, and why are they important?

To excel at a Google Call Center role, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google’s suite of productivity tools is often required. Outstanding verbal communication, patience, and adaptability help individuals stand out in resolving diverse customer inquiries efficiently. These capabilities are essential for delivering high-quality support, maintaining customer satisfaction, and thriving in a fast-paced, team-oriented environment.

What is a Google call center?

A Google Call Center job typically involves assisting customers with inquiries, troubleshooting technical issues, and providing support for Google products and services. Employees in this role may handle phone calls, emails, or chat interactions to ensure a positive customer experience. Strong communication skills, problem-solving abilities, and knowledge of Google’s tools are essential for success in this role.

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Google Call Center jobs near you
Infographic showing various Google Call Center job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Manager

NATIONAL FLOORS DIRECT INC

Boca Raton, FL • On-site

$58K - $68K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be a leader, a crucial customer touch point, and a representative of the National Floors Direct brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs and purchase of new floor-coverings.

Responsibilities:

• Managing, leading, and engaging a mid-sized team.

• Handling inbound calls and making outbound calls.

• Engaging with prospective customers regarding their floor covering needs.

• Passionate about delivering a great customer experience.

• Providing a positive and informative customer experience.

• Use internal tools to document all customer touch points and communications.

• Availability to weekends.

• Ability to build rapport with customers.

• Contribute to the achievement of team goals and outcomes.

• Participate in regular training and development meetings as required.

• Represent the brand in line with our mission of delivering an amazing customer experience.


Qualifications:

• 5+ years of Call Center, Customer Service, or other customer facing experience.

• 3+ year of leadership experience.

• Familiarity with Customer Relationship Management (CRM) software and best practices.

• Technologically proficient,

• Excellent listening and communication skills.

• Must possess a positive, can-do attitude.


Benefits and Compensation:

• Performance Bonuses

• 100% Paid Training

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Flexible Schedules

• Employee Discounts

• Paid Time Off (PTO)

• 401k


What Our Employees Say About Us?

• Indeed Employee Reviews: 88%

• Glassdoor Employee Reviews: 96%


What Our Customers Say About Us?

• Consumer Affairs Customer Reviews: 90%

• Trustpilot Customer Reviews: 90%

• Houzz Customer Reviews: 94%

• Google Customer Reviews: 94%


How Our Call Center Managers Are Set Up For Success?

• Ongoing Training

• Learning and Development

• Career Pathing

• Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.