ZipRecruiter

Log In

2

Full Time Google Call Center Jobs in Florida (NOW HIRING)

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

Call Center Associate - New Patient Services AgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Schedule Full-Time Five days per week Weekend availability required If you thrive on connecting ...

Age Rejuvenation

Call Center Associate

Tampa, FL · On-site

$20 - $22/hr

Call Center Associate - New Patient ServicesAgeRejuvenation | Tampa, FL Now Hiring - Immediate ... Schedule Full-Time Five days per week Weekend availability required If you thrive on connecting ...

Luxury Bath Technologies

Call Center Agent

Tampa, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Luxury Bath Technologies

Call Center Agent

Dunedin, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

Luxury Bath Technologies

Call Center Agent

Tampa, FL · On-site

$25/hr

Call Center Representative Luxury Bath of Tampa Bay Palm Harbor, FL $25.00 per hour Luxury Bath of ... Paid training * Full-time opportunity * Growth and advancement opportunities * Supportive team ...

next page

Showing results 1-20

All JobsGoogle Call Center JobsFull Time Google Call Center JobsFull Time Google Call Center Jobs in Florida

Full Time Google Call Center information

What is a full time Google call center job?

Full Time Google Call Center jobs involve providing customer support and assistance over the phone, chat, or email for Google’s products and services. Employees in these roles handle inquiries, troubleshoot technical issues, and help resolve customer problems. They may also assist with account management, billing questions, and provide information about Google’s offerings. These positions require good communication skills, problem-solving abilities, and familiarity with Google’s products. Working full time typically means a standard 40-hour workweek with benefits.

What are the key skills and qualifications needed to thrive as a Google call center representative?

To thrive as a Google Call Center Representative, you need excellent customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and Google Workspace tools is typically required. Strong communication, patience, and resilience help representatives manage diverse customer interactions and resolve issues efficiently. These skills ensure customer satisfaction and uphold Google's reputation for quality support.

What are some common challenges faced by agents working in a full-time Google call center, and how can they be overcome?

Agents in a full-time Google call center often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing customer expectations. Success in this environment requires strong communication skills, patience, and adaptability. Leveraging internal resources, collaborating with team leads and peers, and participating in ongoing training can help agents stay informed and confident when addressing customer concerns. Additionally, effective time management and stress-reduction techniques are valuable for maintaining high-quality service and personal well-being.

What is the difference between Full Time Google Call Center vs Customer Support Specialist?

AspectFull Time Google Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma or equivalent; relevant experience preferred
Work EnvironmentCorporate office or remote, fast-paced, tech-focusedOffice or remote, customer-facing, service-oriented
Employer & IndustryGoogle, technology and internet servicesVarious companies, retail, tech, and service industries

The Full Time Google Call Center primarily involves handling customer inquiries related to Google products in a tech-driven environment, often requiring technical knowledge and familiarity with Google's services. Customer Support Specialists work across various industries, providing assistance on products or services, with a broader range of technical skills depending on the employer. Both roles focus on customer service but differ in industry focus and technical requirements.

What are the most commonly searched types of Google Call Center jobs in Florida?

The most popular types of Google Call Center jobs in Florida are:

What cities in Florida are hiring for Full Time Google Call Center jobs?

Cities in Florida with the most Full Time Google Call Center job openings:

Full Time Google Call Center jobs near you

Call Center Manager

NATIONAL FLOORS DIRECT INC

Boca Raton, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Overview:

National Floors Direct is a direct-to-consumer Carpet and Flooring Specialty Service. We deliver the customer experience and expertise of a High End Floor Covering Specialty Store directly to our customers’ home. This revolutionary approach to satisfying the floor covering needs of homeowners is part of our commitment to the customer experience.

We are currently seeking a highly motivated and adaptable Call Center Manager to lead our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer reviews due in part to great Call Center Representatives.

In this role, you will be a leader, a crucial customer touch point, and a representative of the National Floors Direct brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs and purchase of new floor-coverings.

Responsibilities:

•    Managing, leading, and engaging a mid-sized team.

•    Handling inbound calls and making outbound calls.

•    Engaging with prospective customers regarding their floor covering needs.

•    Passionate about delivering a great customer experience.

•    Providing a positive and informative customer experience.

•    Use internal tools to document all customer touch points and communications.

•    Availability to weekends.

•    Ability to build rapport with customers.

•    Contribute to the achievement of team goals and outcomes.

•    Participate in regular training and development meetings as required.

•    Represent the brand in line with our mission of delivering an amazing customer experience.


Qualifications:

•   5+ years of Call Center, Customer Service, or other customer facing experience.

•    3+ year of leadership experience.

•    Familiarity with Customer Relationship Management (CRM) software and best practices.

•    Technologically proficient,

•    Excellent listening and communication skills.

•    Must possess a positive, can-do attitude.


Benefits and Compensation:

•    Performance Bonuses

•    100% Paid Training

•    Medical Insurance

•    Dental Insurance

•    Vision Insurance

•    Flexible Schedules

•    Employee Discounts

•    Paid Time Off (PTO)

•    401k


What Our Employees Say About Us?

•    Indeed Employee Reviews: 88%

•    Glassdoor Employee Reviews: 96%


What Our Customers Say About Us?

•    Consumer Affairs Customer Reviews: 90%

•    Trustpilot Customer Reviews: 90%

•    Houzz Customer Reviews: 94%

•    Google Customer Reviews: 94%


How Our Call Center Managers Are Set Up For Success?

•    Ongoing Training

•    Learning and Development

•    Career Pathing

•    Opportunities for Growth

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

National Floors Direct is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.


Apply