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Optimum Call Center Jobs (NOW HIRING)

Optima Dermatology

Call Center Agent

Youngstown, OH

$14 - $18.50/hr

Call Center Agent Boardman, OH Join Our Team at Advanced Dermatology! At Advanced Dermatology, our ... A team-oriented mindset and commitment to outstanding patient care Why Join Optima? * Work ...

Optima Dermatology

Call Center Agent

Boardman, OH

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and ... A team-oriented mindset and commitment to outstanding patient care Why Join Optima? * Work ...

MTM LLC

Call Center Manager

Miami, FL

Position Overview: The Director of Call Center will oversee the entire call center operation ... You'll be responsible for setting strategic direction, optimizing processes, and ensuring the team ...

Optima Dermatology

Call Center Agent

Boardman, OH · On-site

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and ... A team-oriented mindset and commitment to outstanding patient care Why Join Optima? * Work ...

Optima Dermatology

Call Center Agent

Boardman, OH

$12.50 - $16.50/hr

We are currently seeking Call Center Specialists with experience in patient registration and ... A team-oriented mindset and commitment to outstanding patient care Why Join Optima? * Work ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 ... and optimal solutions. * Acting as the primary escalation point for Order Management issues ...

Hocking College

Call Center Analyst

Nelsonville, OH · On-site

The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the ...

Rokky Brands

Call Center Analyst

Nelsonville, OH · On-site

The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the ...

TransCore

Call Center Manager

Union, NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

EYE CLINIC OF WISCONSIN

Call Center Manager

Wausau, WI · On-site

Position Summary The Call Center Manager oversees a team of call center representatives, including ... Knowledge of process improvement methods and experience optimizing workflows * Familiarity with ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance. This role ...

Chicken Salad Chick

Call Center

Atlanta, GA

$15.25 - $19/hr

... and optimal solutions. * Acting as the primary escalation point for Order Management issues ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA

$15.25 - $19/hr

... and optimal solutions. * Acting as the primary escalation point for Order Management issues ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

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How much do optimum call center jobs pay per hour?

As of May 28, 2026, the average hourly pay for optimum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is an Optimum Call Center job?

An Optimum Call Center job involves assisting customers with inquiries, technical support, billing concerns, and account management for Optimum services. Representatives handle inbound and outbound calls, troubleshoot issues, and provide solutions to ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and familiarity with Optimum's products and services.

What are the key skills and qualifications needed to thrive in the Optimum Call Center position, and why are they important?

To succeed in an Optimum Call Center role, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is usually required. Outstanding active listening, resilience under pressure, and a customer-focused mindset are valuable soft skills. These competencies are essential for efficiently handling a high volume of inquiries while ensuring customer satisfaction and maintaining service quality.

What are the typical daily responsibilities for someone working at an Optimum Call Center?

At an Optimum Call Center, daily responsibilities include answering incoming customer calls, resolving issues related to products or services, and providing accurate information about billing, technical support, or account management. Team members are expected to log interactions in the CRM system and follow up on open cases to ensure timely resolution. Additionally, you may be tasked with upselling or suggesting additional services when appropriate, while maintaining professionalism and a positive attitude. Collaboration with supervisors and other departments is common to address complex customer concerns. The role is fast-paced and requires adaptability to meet shifting customer needs and company goals.
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What cities are hiring for Optimum Call Center jobs? Cities with the most Optimum Call Center job openings:
What are the most commonly searched types of Optimum Call Center jobs? The most popular types of Optimum Call Center jobs are:
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Optimum Call Center jobs near you
Infographic showing various Optimum Call Center job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, and 25% Part Time. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Agent

Call Center Agent

Optima Dermatology

Youngstown, OH

$14 - $18.50/hr

Other

Posted 20 days ago

Job description

Call Center Agent

Boardman, OH

Join Our Team at Advanced Dermatology! At Advanced Dermatology, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We take pride in creating environments where our physicians and providers excel—and that includes having a skilled, supportive call center team to ensure every patient interaction runs smoothly. We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call volume while delivering accurate data entry and exceptional service. You'll help patients navigate scheduling, insurance, and questions about our services—all while providing a warm, professional, and seamless experience.

What You'll Do:

  • Handle a high volume of inbound and outbound patient calls with professionalism and empathy
  • Complete patient registration, perform accurate data entry, and verify insurance information
  • Support appointment scheduling and respond to practice-related inquiries
  • Ensure patients have a positive experience from their first call through their visit

What We're Looking For:

  • Experience in medical office administration, patient registration, insurance verification, or call center support
  • Comfort working in a fast-paced, high-call-volume environment
  • Strong attention to detail with proven data entry accuracy
  • Excellent communication and interpersonal skills
  • A team-oriented mindset and commitment to outstanding patient care

Why Join Optima?

  • Work alongside passionate dermatologists and providers in a supportive, collaborative environment
  • Be part of a team that values excellence, growth, and an exceptional patient experience

Apply