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Call Center Work Jobs (NOW HIRING)

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and ...

Anserfone

Part Time Call Center Agent

Memphis, TN · On-site

$16/hr

Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and ...

CCS Medical

Customer Service Call Center - Work From Home!

$15.75 - $20.50/hr

Customer Service Call Center - Work From Home! Job Location US ID 2026-4078 Category Customer Service/Support Position Status Regular Full-Time Position Schedule Monday-Friday Shift 8-5 Central / 9-6 ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

Our work is guided by accountability, service, passion, integrity, respect, and excellence-and we're looking for leaders who bring these values to life every day. Call Center Representative Position ...

CCS

Customer Service Call Center - Work From Home!

$15.75 - $20.50/hr

... heart of our call center operations as you deliver first-class customer service in every ... Remote or hybrid work options * Wellness programs and mental health support

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Call Center East Hartford, CT, United States $ 17.00 - 18.00 (US Dollar) Sr Call Center needs 6 ... Work with consumers in difficult situations. Handle and data enter complaints in accordance with ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... You will work closely with a supportive team to turn everyday interactions into positive ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... You will work closely with a supportive team to turn everyday interactions into positive ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$14/hr

Call Center Agent Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center ... You will work closely with a supportive team to turn everyday interactions into positive ...

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Call Center Work information

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How much do call center work jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for call center work in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What call center work pays the most?

Senior or specialized call center roles such as technical support managers, quality assurance supervisors, or bilingual customer service representatives tend to offer the highest pay within call center work. These positions often require additional skills, certifications, or experience and may include performance bonuses or shift differentials that increase overall compensation.

What is the difference between Call Center Work vs Customer Service Representative?

AspectCall Center WorkCustomer Service Representative
CredentialsHigh school diploma often required; training providedHigh school diploma; training often provided
Work EnvironmentCall centers, often in office settings, handling high call volumeOffice or remote settings, interacting with customers via phone, email, or chat
Industry UsageCommon in telecommunications, tech support, salesCommon across retail, banking, healthcare, and service industries
Job FocusHandling inbound/outbound calls, troubleshooting, salesResolving customer issues, providing information, support

While both roles involve customer interaction, Call Center Work typically emphasizes high-volume call handling in dedicated call centers, often with a focus on sales or technical support. Customer Service Representatives may work in various settings, providing personalized support across multiple communication channels. Both roles require similar skills and training but differ mainly in environment and scope.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Having good communication skills and a flexible schedule can improve your chances of getting hired.

What is call center work?

Call center work involves handling inbound or outbound calls on behalf of a company to provide customer service, technical support, sales, or information. Agents typically work in a structured environment, using scripts and software to resolve customer issues, process orders, or answer inquiries. This job requires good communication skills, patience, and the ability to work efficiently under pressure. Call center positions can be located on-site or remotely, and may operate 24/7 depending on the company and industry.

What are some common challenges faced in call center work and how can they be managed?

Call center professionals often encounter challenges such as handling high call volumes, managing difficult or upset customers, and meeting strict performance targets. To manage these challenges, it's important to develop strong communication and problem-solving skills, as well as resilience under pressure. Many call centers offer ongoing training, support from supervisors, and robust teamwork, which can help employees effectively navigate demanding situations and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a call center worker?

To thrive as a Call Center Worker, you need excellent communication skills, active listening abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is commonly required. Patience, problem-solving skills, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient issue resolution, customer satisfaction, and smooth call center operations.
More about Call Center Work jobs
What cities are hiring for Call Center Work jobs? Cities with the most Call Center Work job openings:
What states have the most Call Center Work jobs? States with the most job openings for Call Center Work jobs include:
What job categories do people searching Call Center Work jobs look for? The top searched job categories for Call Center Work jobs are:
Call Center Work jobs near you
Infographic showing various Call Center Work job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Anserfone

Memphis, TN • On-site

$16/hr

Part-time

Re-posted 23 days ago

Job description

Part-Time Call Center AgentLocation: Memphis, TNWe are looking for part-time Call Center Agents to add to our growing team. We provide on the job paid training. Previous call center work is a plus but is absolutely not required. If you have excelled in any customer service industry, know your way around computers, have a friendly and positive attitude and have excellent writing and communication skills, then this position is for you! Anserfone is a well-established Call Center/Answering Service located in Memphis, TN. When you are locked out of your home at midnight and you call the locksmith, you are likely speaking to a customer experience agent, just like one of our valued team members at Anserfone! What happens on the weekend when your child is sick, and you need medical advice? Our compassionate agents take your call and reassure you that an on-call doctor will be reached. The short story is - we answer our customers' calls when they can't. Are you ready to be part of such a vital industry? Compensation: $16 / HourA day in the life of a Customer Experience Agent:You will find life at Anserfone a busy but satisfying one. After you've been fully trained, you will log in at the start of your shift and 'go ready' to begin taking calls. Your job will be to professionally handle incoming calls, greet callers in a positive and helpful way, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only, we do not perform any outbound or sales calls.What are we looking for from our applicants? Part Time (16-24 hours per week)Must be available to work a weekend day (Sat or Sun each week)Some Holiday work requiredA welcoming voice with an upbeat toneStrong spelling and grammar Computer skills DependabilityThe ability to type 35 words per minute or moreAnserfone is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.So don't wait, click on that Apply button today!
Job Posted by ApplicantPro