ZipRecruiter

Log In

1

Customer Service Professional Jobs (NOW HIRING)

Arvig

Customer Service Professional

Grand Meadow, MN · On-site

$15 - $19/hr

Customer Service Professional Job Category: Customer Experience (NS) Requisition Number: CUSTO002440 Posted: April 30, 2026 Full-Time On-site Grand Meadow, MN 55936, USA Description Customer Service ...

Arvig

Customer Service Professional

MN · On-site

$12.75 - $16.25/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

Hiregy

Customer Service Professional

Tampa, FL

$18/hr

\#IND123 Customer Service Professional Location: Tampa, 33607 - This position is onsite Pay: $18.00 per hour Type: Contract to hire Hiregy benefits available during the contract period: Hiregy ...

Arvig

Customer Service Professional

Twin Valley, MN

$12.75 - $16.25/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

UL Solutions

Customer Service Professional III

Bentonville, AR · Hybrid

$12.75 - $16.25/hr

UL Solutions is seeking a Customer Service Professional III to join our team in Bentonville, AR. In this role, you will manage and coordinate client accounts, ensuring deadlines are met, internal and ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Professional Jobs

Customer Service Professional information

See salary details

$10

$16

$26

How much do customer service professional jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What Is a Customer Service Professional?

A customer service professional, also known as a customer service representative, is responsible for answering calls or emails, listening to customers, and addressing customer complaints and questions. Depending on which industry they work in, their duties may involve finding answers to billing or service questions, providing information on the items that customers are purchasing or returning, and documenting complaints. In the customer service industry, excellent communication skills are essential to work with frustrated or upset customers dealing with problems buying items or incorrect billing statements. Customer service professionals may also help sell products that may be useful to the customer based on their conversation.

What are Customer Service Professionals?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a Customer Service Professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a Customer Service Professional, and why are they important?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What cities are hiring for Customer Service Professional jobs? Cities with the most Customer Service Professional job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Professional jobs? The top employers for Customer Service Professional jobs are:
What states have the most Customer Service Professional jobs? States with the most job openings for Customer Service Professional jobs include:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Customer Service Professional

JP Thomas Company

High Point, NC

$13.75 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Customer Service Professional

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service.

Benefits

  • Up to 4 weeks of vacation/paid time off
  • Paid holidays (7 days)
  • Performance based bonuses
  • 75% Employer paid medical, dental, & vision insurance
  • $25,000 of life insurance per employee
  • Supplemental benefits (long-term, short-term, accident, etc.)
  • 401(k) retirement plan with company match
  • Monday-Friday, 8am-5pm
  • Career path & advancement opportunities
  • In-house training program
  • Discounts on tires & automotive services
  • Company supplied tools
  • Paid weekly

Basic Responsibilities

  • Greet customers in a friendly and timely manner
  • Answer incoming calls
  • Schedule appointments for service and maintenance
  • Listen and document customer requests on work order
  • Consult with technician about customer's vehicle needs
  • Determine cost of replacement parts and/or labor
  • Generate and enter itemized estimate on work order
  • Provide and explain estimate to customers
  • Advise customers on necessary or recommended service(s)
  • Review and send Digital Vehicle Inspection to customers
  • Review services performed and warranties with customers
  • Check out customer and thank them for their business

Requirements

  • Excellent communication and customer service skills
  • Must be able to manage a fast-paced work environment
  • Professional, well-groomed appearance
  • Must have valid driver's license

Apply