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Customer Service Professional Jobs (NOW HIRING)

Chick-fil-A

Customer Service Professional

La Plata, MD

$15 - $19/hr

We are looking for an Entry-Level Customer Service Professional for our front of house team. This position involves order taking, bagging, creating beverages, and delivering guest orders, all while ...

Arvig

Customer Service Professional

Detroit Lakes, MN · On-site

$15.75 - $20/hr

Customer Service Professional $ 20.66/hr. Arvig: Committed to Service, Dedicated to You Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge ...

Parallel Ag

Service Professional

Redwood Falls, MN · On-site

$20 - $28/hr

... customer service, we'd like to hear from you. The Polaris Service Professional will perform ... scheduled maintenance, diagnostics, repairs, modifications, and warranty work on Polaris ...

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Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Benefits We offer a competitive benefits package designed to support your personal and professional ...

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Servicing - Customer Care Specialist

Sterling Heights, MI · On-site

$16/hr

... service while assisting with mortgage servicing inquiries, account maintenance, and issue ... Handle a high volume of inbound and outbound phone calls with professionalism and empathy.

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How much do customer service professional jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service professional in the United States is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
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What cities are hiring for Customer Service Professional jobs?

Cities with the most Customer Service Professional job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

Who are the top companies hiring for Customer Service Professional jobs?

The top employers for Customer Service Professional jobs are:

What states have the most Customer Service Professional jobs?

States with the most job openings for Customer Service Professional jobs include:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,332 per year, or $17 per hour.

Customer Service Professional

AnswerFirst Communications, Inc.

AK • Remote

$17.50 - $20.60/hr

Part-time

Posted 6 days ago

Job description

 
 
 
 

AnswerFirst is a certified Great Place To Work thanks to our employees feedback and our award winning culture and we're currently hiring for our fully remote customer service professional position. Our CSP position requires working remotely in a fast-paced answering service inbound call center. Responsibilities include taking messages, order taking, opening trouble tickets, scheduling appointments and notifying our business partners of emergencies. Candidates must have a positive attitude, organizational skills, patience and the ability to perform well under pressure in a remote environment. 

  • Currently only hiring qualified candidates that are authorized to work in the US in and reside in Alaska, Delaware, Georgia, Indiana, Montana, Nevada, North Carolina, South Dakota, Tennessee, Texas and Wyoming. Candidates residing in all other states are not eligible for hire at this time.
  • Must be able to train 8 am - 4 pm EST for 4 weeks in a virtual environment and meet equipment requirements to begin training  
  • Must be self-motivated, confident and able to work without having the social environment of a traditional workplace and direct supervision
  • Part-time and full-time positions available with split shifts available. Evenings, weekends and holidays a must.
  • Typing required (minimum 40 WPM with few errors)
  • Outstanding verbal and written communications skills required
  • Must be able to multitask (talk, type and follow scripting verbatim)
  • Must be able to sit for long periods of time
  • Must be technically savvy with computers and virtual working environments
  • Must be comfortable handling difficult situations in a professional manner 
  • 2+ years previous call center and work from home customer service experience required 
  • We are always looking for Bilingual Customer Service Professionals to include in our diverse workplace
  • Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up), must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line), with a private, enclosed work space free from interruptions and distractions 
  • Full list of equipment requirements.
  • Background check required 

If you are interested in the above position and meet these requirements, please follow link to apply. We highly encourage candidates to review more information about the position and listen to our example calls on join.answerfirst.com before you apply.

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