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Customer Service Coordinator Jobs (NOW HIRING)

Stefanini Group

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Customer Service Coordinator Location: 600 Kawneer Dr, Springdale, AR 72764 Schedule: Monday - Friday Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00 Overview * Client is currently in ...

Colorcon

Customer Service Coordinator

Harleysville, PA · On-site

$17.25 - $22.75/hr

PositionSummary The Customer Service Coordinator serves as a liaisonbetween our customers and internal Colorcon departments. This position plays anintegral role in meeting and exceeding our customers ...

Stefanini Group

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Customer Service Coordinator Location: 600 Kawneer Dr, Springdale, AR 72764 Schedule: Monday - Friday Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00 Overview * Client is currently in ...

Stefanini Group

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Customer Service Coordinator Location: 600 Kawneer Dr, Springdale, AR 72764 Schedule: Monday - Friday Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00 Overview * Client is currently in ...

zTrip FTC

Customer Service Coordinator

Fort Collins, CO · On-site

$17.50 - $17.51/hr

We're looking for a dedicated Customer Service Coordinator to join our Fort Collins team and help ensure exceptional service for both drivers and passengers. In this important role, you'll serve as a ...

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Xpand Staffing

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Customer Service Coordinator

Lenexa, KS · On-site

$22 - $24/hr

Job Title: Customer Service Coordinator Job Summary We are seeking a professional and detail-oriented Customer Service Coordinator to join our team. The ideal candidate will have prior office ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

HERFF JONES

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

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How much do customer service coordinator jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What jobs pay 4000 a week without a degree?

A Customer Service Coordinator typically does not earn $4,000 weekly without a degree; however, high-level sales roles, real estate brokers, or certain freelance consulting positions can reach that income level through commissions and experience. These jobs often require strong communication skills, industry knowledge, and sometimes licensing or certifications but may not require a formal degree.

What does a customer service coordinator do?

A customer service coordinator manages customer interactions, resolves issues, and ensures customer satisfaction. They often handle inquiries via phone, email, or chat, maintain records using customer relationship management (CRM) software, and coordinate with other departments to address customer needs efficiently.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators in industries like IT, healthcare, or engineering, where salaries can exceed $70,000 annually. Advanced certifications, extensive experience, and technical skills typically contribute to higher compensation in these roles.

Is remote CSR a stressful job?

Customer Service Coordinators working remotely often face stress related to managing customer expectations, handling high call volumes, and meeting performance metrics. The job requires strong communication skills, problem-solving abilities, and the use of customer service software, which can contribute to workload pressure but also offers flexibility that may reduce some stressors.
More about Customer Service Coordinator jobs
What cities are hiring for Customer Service Coordinator jobs? Cities with the most Customer Service Coordinator job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Coordinator jobs? The top employers for Customer Service Coordinator jobs are:
What states have the most Customer Service Coordinator jobs? States with the most job openings for Customer Service Coordinator jobs include:
What job categories do people searching Customer Service Coordinator jobs look for? The top searched job categories for Customer Service Coordinator jobs are:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Customer Service Coordinator

Customer Service Coordinator

Global Lending Services

Tempe, AZ • On-site

$17.25 - $22.50/hr

Full-time

Posted 12 days ago

Global Lending Services rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

What does it mean to be a Customer Service Coordinator with GLS?
The Customer Service Coordinator will play a vital role in ensuring positive customer experiences. This position will use comprehensive knowledge of the loan process as well as internal processes and procedures to handle complex customer cases as an escalated level of support. 
 
How will you drive value within the organization as a Customer Service Coordinator?
  • Serve as a resource to frontline associates in handling challenging customer cases, understanding account complexities, and resolving escalated issues 
  • Take ownership of customer-related issues escalated by front line associates and see them to completion 
  • Quickly build rapport with customers to win their trust in the resolution of their issues 
  • Play a vital role in educating and effectively explaining to customers the details of their auto loan 
  • Apply critical thinking skills in problem solving to assist customers and still adhere to company policies to protect the interests of the organization 
  • Review, identify, resolve, and track root causes for all escalations such as account disputes, customer service complaints, and regulatory compliance 
  • Provide real-time assistance to front line associates on calls 
  • Listen to customer feedback and share expertise in making recommendations to management on how to create a more positive customer experience 
  • Provide feedback on escalated trends impacting customer experience 
  • Facilitate delivery of training of any system enhancements or strategies to improve customer experience 
  • Maintain electronic records and files that support work performed and results 
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management 
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management 
What should you already know to be successful in this role as a Customer Service Coordinator?
  • High school diploma or equivalent required
  • Minimum of one-year customer service experience required; customer service experience in the consumer finance industry preferred 
  • Strong verbal and written communication skills  
  • Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information. Team player that can adapt in a fast paced and changing environment 
  • Proficient computer skills with working knowledge of standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required   
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities 
  • Excellent critical thinking, problem solving, and decision-making skills 
  • Commitment to exemplifying the organizational core values and key competencies 
Employment Requirements:
  • Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity 
  • Remain in a stationary position up to 100% of the workday 
  • Constantly operate a computer and other standard office equipment   
  • Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects. 
  • Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling 
Schedule:
  • This position is full-time; day shift
  • Regular, predictable attendance is required, including overtime hours as business demands dictate 
 
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