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Customer Service Coordinator Jobs (NOW HIRING)

Colorcon

Customer Service Coordinator

Harleysville, PA

$17.25 - $22.75/hr

PositionSummary The Customer Service Coordinator serves as a liaisonbetween our customers and internal Colorcon departments. This position plays anintegral role in meeting and exceeding our customers ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

Herff Jones

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

Colorcon

Customer Service Coordinator

Harleysville, PA · On-site

$17.25 - $22.75/hr

Customer Service Coordinator Colorcon ® is a world leader in the development, supply and technical support of formulated film coating systems, modified release technologies, specialty excipients and ...

Mastech Digital

Be Seen First

Customer Service Coordinator

Keene, NH · On-site

$16 - $20/hr

Customer Service Coordinator/ Sales Coordinator Location: Keene, NH (Onsite) Pay Rate: $16.82-$20.53/hr (Supplier pay range) Ideal Candidate Profile * Bachelor's degree in Business Administration or ...

New

All Car Leasing

Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

Customer Service Coordinator NextCar is currently hiring full-time Customer Service Coordinators (CSC) at our brand new Tampa location! Ideal candidates should have a strong customer service ...

Holt Texas Ltd

Customer Service Coordinator

Irving, TX · On-site

$17.25 - $22.25/hr

The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers. Must be able to ...

Raymus Homes

Customer Service Coordinator

Manteca, CA · On-site

$23 - $26/hr

Raymus Homes is seeking a proactive and customer-focused part-time Customer Service Coordinator to support homeowners through the post-closing warranty process. This role serves as the primary point ...

Raymus Homes

Customer Service Coordinator

Manteca, CA

$23 - $26/hr

Raymus Homes is seeking a proactive and customer-focused part-time Customer Service Coordinator to support homeowners through the post-closing warranty process. This role serves as the primary point ...

Milk Specialties

Customer Service Coordinator

Wautoma, WI · On-site

$16 - $20.75/hr

The Customer Service Coordinator is responsible for maintaining customer satisfaction through efficient, timely and accurate sales order fulfillment. The Customer Service Coordinator coordinates with ...

Installs LLC

Customer Service Coordinator

Round Rock, TX · On-site

$17 - $19/hr

Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service ...

New

Addison Group

Customer Service Coordinator

Deer Park, IL · On-site

$26 - $28/hr

Customer Service Coordinator Location (city, state): Deer Park, IL Industry: Medical Device Manufacturing Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k).

Addison Group

Customer Service Coordinator

Deer Park, IL · On-site +1

$26 - $28/hr

Customer Service Coordinator Location (city, state): Deer Park, IL Industry: Medical Device Manufacturing Pay: $26-28/hr Benefits: This position is eligible for medical, dental, vision, and 401(k).

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How much do customer service coordinator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What Is a Customer Service Coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

How can I make 2000 a week working from home?

A Customer Service Coordinator can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on additional shifts, working for multiple clients, or gaining advanced skills to qualify for higher-paying roles or bonuses.

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

What does a Customer Service Coordinator do?

A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.
More about Customer Service Coordinator jobs
What cities are hiring for Customer Service Coordinator jobs? Cities with the most Customer Service Coordinator job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Coordinator jobs? The top employers for Customer Service Coordinator jobs are:
What states have the most Customer Service Coordinator jobs? States with the most job openings for Customer Service Coordinator jobs include:
What job categories do people searching Customer Service Coordinator jobs look for? The top searched job categories for Customer Service Coordinator jobs are:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Customer Service Coordinator

Customer Service Coordinator

Colorcon

Harleysville, PA

$17.25 - $22.75/hr

Other

Posted 28 days ago

Job description

PositionSummary
The Customer Service Coordinator serves as a liaisonbetween our customers and internal Colorcon departments. This position plays anintegral role in meeting and exceeding our customers' expectations, by ensuringa positive customer experience is achieved through all touchpoints with theorganization. The Customer Service Coordinator is accountable for enhancingcustomer relations, increasing customer loyalty and in turn increasing ourcommercial growth.

Responsibilities& Duties
Communication

  • Support customers' enquiries through multiple communication channels including phone, email, and chat.
  • Follow up of enquiries for general questions with other internal departments, liaising as needed including Quality, Regulatory, Technical, Supply Chain, Commercial, and Shipping.
  • Facilitating customers issues resolution, including progressing customer complaints to completion (RMA creation, coordinating returns, credit notes/invoices as needed)

OrderManagement

  • Enter and process orders including calculating transit time and freight.
  • Proactively communicate with customers to inform them of at-risk orders (fulfilment issues, delivery delays, etc.)
  • Maintain accurate customer database and information on profiles.

Pricing

  • Responsible for customer quotations for new business & follow-up on open quotes.
  • Maintain price lists and send to customers when requested.

Technology

  • My Colorcon Portal: Process new user registrations, pricing requests and requests for order changes or cancellations, assist customers with platform questions or issues.
  • Navigate and perform tasks in multiple platforms quickly.

Teamwork

  • Work independently and as a member of the team providing back-up & vacation coverage for other Customer Service Coordinators as needed to support the business.
  • Interact with employees across the organization to gather information and make recommendations to drive process improvement.
  • Share resources and foster a climate of trust within the team to strengthen team cohesion.
  • Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner.

Problem Solving

  • Ability to handle a variety of nonstandard and complex inquiries.
  • Understand the root issue the customer is facing and other related issues that may arise.

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