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Customer Service Coordinator Jobs (NOW HIRING)

Arconic

Customer Service Coordinator

Springdale, AR · On-site

$16 - $20.75/hr

Arconic is currently in search of Customer Service Coordinator to join our Kawneer team based in Springdale, AR . At Arconic, we take pride in our work and our innovative products and technologies ...

Kelly Services

Customer Service Coordinator

Gardena, CA · On-site

$22 - $23/hr

Customer Service Coordinator - Warehouse & Logistics Location: Gardena, CA Pay: $22-23 DOE Schedule: Sunday, Monday, Thursday- Saturday, Days off: Tuesday and Wednesday. 9pm-5:30am Are you an ...

VIVA USA INC

Customer Service Coordinator

Cary, NC · On-site

$17.75 - $23/hr

As a Customer Service Coordinator, you will be responsible for: Owning the E2E planning for the allocation and deployment of field resources in a highly dynamic environment. Applying critical ...

System One

Customer Service Coordinator

Tulsa, OK · On-site

$45K - $54K/yr

Customer Service Coordinator Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $45,760.00 - $54,080.00 Contractor Work Model: Onsite - onsite System One has partnered with a growing ...

System One

Customer Service Coordinator

Tulsa, OK · On-site

$45K - $54K/yr

Customer Service Coordinator Location: Tulsa, Oklahoma Type: Direct Hire Compensation: $45,760.00 - $54,080.00 Contractor Work Model: Onsite - onsite System One has partnered with a growing ...

Installs LLC

Customer Service Coordinator

Buffalo, NY · On-site

$16.20/hr

Customer Service Coordinator Amherst, NY About CRST CRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At ...

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How much do customer service coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs
What cities are hiring for Customer Service Coordinator jobs? Cities with the most Customer Service Coordinator job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Coordinator jobs? The top employers for Customer Service Coordinator jobs are:
What states have the most Customer Service Coordinator jobs? States with the most job openings for Customer Service Coordinator jobs include:
What job categories do people searching Customer Service Coordinator jobs look for? The top searched job categories for Customer Service Coordinator jobs are:
Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Service Coordinator

Interior Logic Group

Minneapolis, MN • On-site

$17/hr

Full-time

Re-posted 26 days ago

Interior Logic Group rating

7.1

Company rating: 7.1 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

24th of 54 rated home improvement suppliers and fitters

Job description

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry.
Crew2's Customer Service Coordinator is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment. These duties include, but are not limited to, scheduling, handling customer inquiries, providing updates, making appointments, resolving issues, and maintaining a database. The customer service coordinator is responsible for ensuring complete customer satisfaction and helping to maintain a Voice of the Customer quality score.
Primary Job Functions:
Customer Experience:
  • Fields customer questions and concerns in a professional manner utilizing all resources available
  • Strives for excellence in customer contact; ensures that communication with customers is completed and that all correspondence is customer-focused and well documented
  • Ensures excellence in service; aware of customer satisfaction (VOC and cycle time) success metrics the impact that this role has on associated outcomes
  • Provides customers with production and service information
  • Schedules customer installations according to established processes
  • Provides customers with arrival time data and other installation related information
  • Makes post-installation follow up calls ensuring the installation experience was one that delights customers
  • Routes customer calls to appropriate department or resource
  • Keeps informed of new processes and policies
  • Performs other administrative duties as needed

Maintains complete and accurate records:
  • Processes customer information accurately and according to process
  • Uses available tools for monitoring and tracking information

Contact Center Team Partnership:
  • Participates in and supports the Contact Center Service and Sales team in a way that allows people to be their best

Requirements:
  • High school diploma or GED
  • Problem resolution skills and strong customer service skills
  • Detail oriented with high level of accuracy
  • Team player with the ability to multitask
  • Experienced in Microsoft applications
  • Excellent oral and written communication skills
  • Call or contact center experience is preferred

Position offers full time hours at $17/hr.
If you value opportunities to grow from within, enjoy great benefits, and appreciate a healthy work-life balance, then there is a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.

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