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Retail Customer Experience Coordinator Jobs (NOW HIRING)

Tjx

Retail Customer Experience Coordinator

Dalton, GA · On-site

$14 - $14.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Retail Customer Experience Coordinator

Brooklyn, NY

$18 - $18.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Retail Customer Experience Coordinator

Brooklyn, NY

$18 - $18.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Retail Customer Experience Coordinator

Langhorne, PA · On-site

$14.75 - $15.25/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Retail Customer Experience Coordinator

Tifton, GA

$14 - $14.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

Retail Customer Experience Coordinator

Webster, NY · On-site

$17 - $17.50/hr

... retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

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Retail Customer Experience Coordinator information

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How much do retail customer experience coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for retail customer experience coordinator in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail customer experience coordinator, and why are they important?

To thrive as a Retail Customer Experience Coordinator, you need strong customer service skills, retail experience, and at least a high school diploma, with some employers preferring post-secondary education. Familiarity with point-of-sale (POS) systems, customer relationship management (CRM) software, and inventory management tools is typically expected. Outstanding communication, problem-solving, and organizational abilities help you exceed customer expectations and support team efficiency. These competencies ensure positive customer interactions, efficient operations, and drive overall store success in a competitive retail environment.

How does a retail customer experience coordinator collaborate with other store teams to enhance customer satisfaction?

A Retail Customer Experience Coordinator works closely with sales associates, inventory teams, and store management to ensure a seamless and positive shopping experience for customers. They often coordinate training on customer service best practices, gather feedback from both customers and staff, and implement strategies to address any issues that arise on the sales floor. Collaboration is also key when launching new promotions or store events, as the coordinator ensures all teams are aligned and prepared. This role requires strong communication and organizational skills to effectively bridge different departments and uphold high service standards.

What is the difference between Retail Customer Experience Coordinator vs Retail Sales Associate?

AspectRetail Customer Experience CoordinatorRetail Sales Associate
CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience
Work EnvironmentCustomer service-focused, often behind the scenes or in the storeFrontline sales floor, direct customer interaction
Employer UsageRetail chains, malls, specialty storesRetail stores, supermarkets, boutiques
Primary FocusEnhancing overall customer experience and satisfactionDriving sales and product knowledge

The Retail Customer Experience Coordinator focuses on improving the overall customer experience, ensuring satisfaction and loyalty, often through service strategies. In contrast, the Retail Sales Associate primarily aims to increase sales by assisting customers and promoting products. Both roles require strong customer service skills but differ in their core objectives and daily tasks.

More about Retail Customer Experience Coordinator jobs
What cities are hiring for Retail Customer Experience Coordinator jobs? Cities with the most Retail Customer Experience Coordinator job openings:
What are the most commonly searched types of Retail Customer Experience jobs? The most popular types of Retail Customer Experience jobs are:
What states have the most Retail Customer Experience Coordinator jobs? States with the most job openings for Retail Customer Experience Coordinator jobs include:
What job categories do people searching Retail Customer Experience Coordinator jobs look for? The top searched job categories for Retail Customer Experience Coordinator jobs are:
Retail Customer Experience Coordinator jobs near you
Infographic showing various Retail Customer Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $42,917 per year, or $20.6 per hour.

Retail Customer Experience Coordinator

Tjx

Dalton, GA • On-site

$14 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

1325 W Walnut Ave

Location:

USA TJ Maxx Store 1106 Dalton GAThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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