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Customer Service Account Coordinator information

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$23.5K

$46.2K

$80.5K

How much do customer service account coordinator jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer service account coordinator in the United States is $46,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Coordinator vs Customer Support Specialist?

AspectCustomer Service Account CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed in industries like telecommunications, finance, and SaaSCommon across tech, retail, and service industries
Search & Comparison IntentOften compared for client management and account handling rolesCompared for direct customer support and troubleshooting roles

The Customer Service Account Coordinator primarily manages client accounts, ensuring customer satisfaction and coordinating services. In contrast, the Customer Support Specialist focuses on resolving customer issues and providing technical support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes account management, whereas the Specialist emphasizes problem-solving and technical assistance.

What does a customer service account coordinator do?

A customer service account coordinator manages client accounts by addressing customer inquiries, resolving issues, and ensuring satisfaction. They often coordinate between clients and internal teams, utilize customer management software, and maintain accurate account records to support business relationships.

What is the role of a customer service account coordinator?

A customer service account coordinator manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often coordinate communication between clients and internal teams, maintain account records, and may use customer relationship management (CRM) software to track interactions and service requests.
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Customer Service Account Coordinator jobs near you
Infographic showing various Customer Service Account Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $46,177 per year, or $22.2 per hour.

Customer Service Account Coordinator

Hanover, PA • On-site

L2 Brands
See more jobs at L2 Brandsexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description: Customer Service Account Coordinator

Hanover, PA   Customer Service


About L2 Brands

At L2 Brands, we create the apparel and accessories people actually want to wear. For more than 30 years, we’ve been designing custom-logo apparel, headwear, and home décor for colleges, resorts, golf brands, and companies across the country.

Through our family of brands — League, Legacy, Ouray, and Locale — we help people show off the places, teams, traditions, and communities they love. If you’ve ever lived in your favorite college hoodie or grabbed a souvenir hat on vacation, there’s a good chance we made it.


The Role – Customer Service Account Coordinator

We’re looking for a Customer Service Representative who thrives on organization, consistency, and keeping things running smoothly behind the scenes. You’ll manage your own group of customer accounts, solve problems, answer questions, and help ensure every order stays on track from start to finish.

This role is perfect for someone who:

  • Loves structure and clear processes 
  • Enjoys staying busy and organized 
  • Communicates professionally and confidently 
  • Can juggle multiple tasks without losing attention to detail 
  • Takes pride in getting things right the first time 
What You’ll Be Doing
  • Becoming the go-to contact for your assigned customer accounts 
  • Answering customer questions by phone and email with professionalism and personality 
  • Processing orders, updates, and returns accurately and efficiently 
  • Troubleshooting issues and finding solutions independently 
  • Working closely with Production, Merchandising, and Sales teams to keep orders moving 
  • Keeping organized records and detailed customer notes 
  • Helping create a positive experience for every customer interaction 
Schedule
  • Monday–Friday | 8:00 a.m.–5:00 p.m. 
  • Occasional voluntary evenings or weekends during peak seasons 
Perks & Benefits
  • Health, dental, and vision insurance 
  • 401(k) with company match 
  • Life insurance & employee assistance program 
  • Paid time off and paid holidays 
  • Opportunities to grow your career within the company 
  • A team environment where your work truly matters 
Why People Like Working Here

We work hard, move fast, and support each other along the way. You’ll join a team that values reliability, communication, and people who take ownership of their work. Every order matters, every customer matters, and every employee plays a part in making it happen.

Requirements: What We’re Looking For
  • High school diploma or GED
  • 2+ years of customer service experience (office or call center preferred)
  • Strong written and verbal communication skills
  • Comfort with computers and learning new systems
  • Ability to stay focused in a quiet, structured work environment with scheduled breaks