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Customer Service Account Coordinator Jobs (NOW HIRING)

The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

Job Overview We are seeking a motivated and detail-oriented Account Services Representative to join our growing team. This role serves as the primary point of contact for customers, working closely ...

Job Overview We are seeking a motivated and detail-oriented Account Services Representative to join our growing team. This role serves as the primary point of contact for customers, working closely ...

Job Overview We are seeking a motivated and detail-oriented Account Services Representative to join our growing team. This role serves as the primary point of contact for customers, working closely ...

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Customer Service Account Coordinator information

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$23.5K

$46.2K

$80.5K

How much do customer service account coordinator jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer service account coordinator in the United States is $46,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying roles for a Customer Service Account Coordinator typically involve senior or specialized positions such as Customer Service Manager, Account Director, or Client Services Director, which often require extensive experience and leadership skills. These roles can offer higher salaries, especially in industries like technology, finance, or healthcare, and may include bonuses or performance incentives.

What does an account services coordinator do?

An account services coordinator manages client accounts by coordinating communication between clients and internal teams, ensuring service delivery meets client needs. They handle account documentation, track service progress, and resolve issues, often using customer relationship management (CRM) tools. Strong organizational and communication skills are essential for success in this role.

What is a customer account coordinator job description?

A customer service account coordinator manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) software and require strong communication and organizational skills to coordinate between clients and internal teams.

What does a customer service coordinator do?

A customer service account coordinator manages client accounts by addressing customer inquiries, resolving issues, and ensuring satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat to maintain positive relationships and support account needs.

What is the difference between Customer Service Account Coordinator vs Customer Support Specialist?

AspectCustomer Service Account CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed in industries like telecommunications, finance, and SaaSCommon across tech, retail, and service industries
Search & Comparison IntentOften compared for client management and account handling rolesCompared for direct customer support and troubleshooting roles

The Customer Service Account Coordinator primarily manages client accounts, ensuring customer satisfaction and coordinating services. In contrast, the Customer Support Specialist focuses on resolving customer issues and providing technical support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes account management, whereas the Specialist emphasizes problem-solving and technical assistance.

More about Customer Service Account Coordinator jobs
What cities are hiring for Customer Service Account Coordinator jobs? Cities with the most Customer Service Account Coordinator job openings:
What are the most commonly searched types of Customer Service Account jobs? The most popular types of Customer Service Account jobs are:
What states have the most Customer Service Account Coordinator jobs? States with the most job openings for Customer Service Account Coordinator jobs include:
Infographic showing various Customer Service Account Coordinator job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $46,177 per year, or $22.2 per hour.
Service Account Coordinator

Service Account Coordinator

gaylor

Nashville, TN

Other

Posted yesterday


Gaylor Electric rating

7.4

Company rating: 7.4 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

36th of 80 rated construction


Job description

Job Title: Service Account Coordinator

Scope of Work: The Service Account Coordinator plays a vital role in the success of the organization/department. This position is responsible for the day-to-day management of assigned customer accounts, acting as a primary point of contact. The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

Responsibilities:

  • Serve as the primary business contact for all service customers.
  • Manage the overall and ongoing business relationship with customers through proactive, open, responsive, and collaborative account management.
  • Provide customer support, upselling, and technical assistance.
  • Carry out special projects as assigned.

Minimum Requirements:

  • Education:  High school graduate, holder of G.E.D., or equivalent studies/ experience. College degree preferred.
  • Experience:  Strong administrative, organizational, computer, customer service, and communication skills. Previous experience preferred.

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