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Customer Service Account Coordinator Jobs (NOW HIRING)

gaylor

Service Account Coordinator

Nashville, TN

The role involves providing customer support, upselling, technical assistance, and general relationship management. The Service Account Coordinator reports directly to the Service Manager.

GG Media

Service Account Coordinator

San Antonio, TX

We believe strong customer relationships are the foundation of every successful brand, and our team ... GG Media is seeking a detail-oriented and motivated Service Account Coordinator to join our team in ...

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Customer Service Account Coordinator information

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$23.5K

$46.2K

$80.5K

How much do customer service account coordinator jobs pay per year?

As of Jul 18, 2026, the average yearly pay for customer service account coordinator in the United States is $46,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying roles for a Customer Service Account Coordinator typically involve senior or specialized positions such as Customer Service Manager, Account Director, or Client Services Director, which often require extensive experience and leadership skills. These roles can offer higher salaries, especially in industries like technology, finance, or healthcare, and may include bonuses or performance incentives.

What does an account services coordinator do?

An account services coordinator manages client accounts by coordinating communication between clients and internal teams, ensuring service delivery meets client needs. They handle account documentation, track service progress, and resolve issues, often using customer relationship management (CRM) tools. Strong organizational and communication skills are essential for success in this role.

What is a customer account coordinator job description?

A customer service account coordinator manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often use customer relationship management (CRM) software and require strong communication and organizational skills to coordinate between clients and internal teams.

What does a customer service coordinator do?

A customer service account coordinator manages client accounts by addressing customer inquiries, resolving issues, and ensuring satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat to maintain positive relationships and support account needs.

What is the difference between Customer Service Account Coordinator vs Customer Support Specialist?

AspectCustomer Service Account CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed in industries like telecommunications, finance, and SaaSCommon across tech, retail, and service industries
Search & Comparison IntentOften compared for client management and account handling rolesCompared for direct customer support and troubleshooting roles

The Customer Service Account Coordinator primarily manages client accounts, ensuring customer satisfaction and coordinating services. In contrast, the Customer Support Specialist focuses on resolving customer issues and providing technical support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes account management, whereas the Specialist emphasizes problem-solving and technical assistance.

More about Customer Service Account Coordinator jobs
What cities are hiring for Customer Service Account Coordinator jobs? Cities with the most Customer Service Account Coordinator job openings:
What are the most commonly searched types of Customer Service Account jobs? The most popular types of Customer Service Account jobs are:
What states have the most Customer Service Account Coordinator jobs? States with the most job openings for Customer Service Account Coordinator jobs include:
What job categories do people searching Customer Service Account Coordinator jobs look for? The top searched job categories for Customer Service Account Coordinator jobs are:
Customer Service Account Coordinator jobs near you
Infographic showing various Customer Service Account Coordinator job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,177 per year, or $22.2 per hour.

Customer Service & Account Coordinator

Mrs. Clark's Foods

Ankeny, IA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Description

Mrs. Clark's Foods is a family-owned company with a proud history of producing high-quality food products for over a century. We take pride in our strong team culture, commitment to quality, and dedication to delivering exceptional service to our customers. If you thrive in a fast-paced environment and enjoy solving operational challenges while leading a team, this role offers the opportunity to make a meaningful impact on our daily operations.

The Customer Service & Account Coordinator serves as a key liaison between Mrs. Clark's and its customers, ensuring seamless order execution, data accuracy, and proactive account management. This role is responsible for supporting customer relationships while partnering cross-functionally with Planning, Production, and Warehouse teams to deliver best-in-class service and operational efficiency.

This position plays a critical role in maintaining system integrity, managing inventory alignment with customer demand, and driving continuous improvement in customer-facing processes.


Key ResponsibilitiesCustomer & Account Management
  • Serve as primary point of contact for assigned customer accounts 
  • Build strong relationships through proactive communication and responsiveness 
  • Manage account complexities, including unique customer requirements, order patterns, and service expectations 
  • Anticipate customer needs and provide solutions that support long-term partnership growth 
Order & System Execution
  • Enter, manage, and monitor customer orders across internal systems and customer portals 
  • Ensure accuracy and timeliness of all order-related data 
  • Execute updates across planning systems, ensuring alignment between customer demand and internal operations 
  • Troubleshoot and resolve order discrepancies, delays, or service issues 
Inventory & Demand Coordination
  • Monitor inventory levels tied to customer demand and forecasts 
  • Identify and address slow-moving or excess materials in collaboration with customers and internal teams 
  • Partner with Planning and Production to align supply with customer requirements 
  • Support initiatives to improve inventory turns and reduce waste 
Data Integrity & System Accuracy
  • Maintain accurate and up-to-date data across ERP systems, planning tools, and customer portals 
  • Validate and cross-check information to ensure consistency across platforms 
  • Support continuous improvement of data processes and reporting accuracy 
Process Ownership & Continuous Improvement
  • Own and evolve business routings, including post-event tracking, performance updates, and SOP documentation 
  • Identify gaps in processes and implement improvements to enhance efficiency and customer experience 
  • Support KPI tracking and reporting related to service, order accuracy, and fulfillment performance 
Cross-Functional Collaboration
  • Partner with Warehouse, Production, Quality, and Planning teams to ensure customer expectations are met 
  • Communicate customer priorities and changes to internal stakeholders 
  • Support issue resolution through coordinated problem-solving 



Requirements

Qualifications:

  • 2+ years of experience in customer service, supply chain, logistics, or account coordination 
  • Experience working in a manufacturing or distribution environment preferred 
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment  
  • Proficiency in ERP systems, Microsoft Excel, and customer portals 
  • Excellent communication, problem-solving, and organizational skills 
  • Ability to analyze data and make informed decisions 

Benefits:

  • Health, Vision, & Dental Insurance- eligible after 90 days
  • Vacation, paid sick days/PTO- begin accruing at 90 days
  • 401(k), with company matching
  • Life Insurance
  • Flexible Spending Account / Health Savings Account
  • Short-Term Disability and Long-Term Disability Insurance
  • Paid Holidays


Apply