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Customer Service Account Coordinator Jobs in Indiana

Shambaugh & Son, L.P.

Account Coordinator

Fort Wayne, IN · On-site

$19.75 - $25.75/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

Shambaugh & Son, L.P.

Account Coordinator

Fort Wayne, IN

$19.75 - $25.75/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

gaylor

Service Dispatcher

Noblesville, IN · On-site

$17.25 - $23.25/hr

The Service Account Coordinator provides high-level customer support, scheduling coordination, and relationship management while ensuring accurate communication between customers, field technicians ...

gaylor

Service Dispatcher

Noblesville, IN · On-site

$17.25 - $23.25/hr

The Service Account Coordinator provides high-level customer support, scheduling coordination, and relationship management while ensuring accurate communication between customers, field technicians ...

EMCOR Group Inc

Shambaugh & Son, L.P.

Fort Wayne, IN

$17.75 - $23.25/hr

P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by ...

Seven Corners Inc

Correctional Account Coordinator

Carmel, IN · On-site

$19 - $24.75/hr

Job Title: Correctional Account Coordinator, Scheduler What you would do here: Each year, we ... Provided quality customer service to members, which could include sharing claim status with members ...

LF Logistics USA LLC

Account Coordinator

Mooresville, IN · On-site

$19.75 - $25.75/hr

For the past thirty years, Whalen has provided quality furniture to customers throughout North ... As the Account Coordinator, you will coordinate and communicate all product data requirements with ...

Atkore

Customer Service Account Manager I

Merrillville, IN · On-site

$42K - $58K/yr

Customer Service Account Manager I Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Account Manager I

Merrillville, IN · On-site

$42K - $58K/yr

Customer Service Account Manager I Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

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All JobsCustomer Service Account JobsCustomer Service Account Coordinator JobsCustomer Service Account Coordinator Jobs in Indiana

Customer Service Account Coordinator information

What is the difference between Customer Service Account Coordinator vs Customer Support Specialist?

AspectCustomer Service Account CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, interacting with clients and internal teamsCall centers, help desks, or online support platforms
Employer & Industry UsageUsed in industries like telecommunications, finance, and SaaSCommon across tech, retail, and service industries
Search & Comparison IntentOften compared for client management and account handling rolesCompared for direct customer support and troubleshooting roles

The Customer Service Account Coordinator primarily manages client accounts, ensuring customer satisfaction and coordinating services. In contrast, the Customer Support Specialist focuses on resolving customer issues and providing technical support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes account management, whereas the Specialist emphasizes problem-solving and technical assistance.

What does a customer service account coordinator do?

A customer service account coordinator manages client accounts by addressing customer inquiries, resolving issues, and ensuring satisfaction. They often coordinate between clients and internal teams, utilize customer management software, and maintain accurate account records to support business relationships.

What is the role of a customer service account coordinator?

A customer service account coordinator manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often coordinate communication between clients and internal teams, maintain account records, and may use customer relationship management (CRM) software to track interactions and service requests.

What are the most commonly searched types of Customer Service Account jobs in Indiana?

The most popular types of Customer Service Account jobs in Indiana are:

What are popular job titles related to Customer Service Account Coordinator jobs in Indiana?

For Customer Service Account Coordinator jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Coordinator jobs in Indiana look for?

The top searched job categories for Customer Service Account Coordinator jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Account Coordinator jobs?

Cities in Indiana with the most Customer Service Account Coordinator job openings:

Customer Service Account Coordinator jobs near you
Infographic showing various Customer Service Account Coordinator job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Account Coordinator

Shambaugh & Son, L.P.

Fort Wayne, IN • On-site

$19.75 - $25.75/hr

Full-time

Re-posted 24 days ago

Job description

About Us
We are one of the largest mechanical, electrical, and plumbing contractors in Indiana and among the preeminent specialty contractors in the nation. We specialize in a full range of new and retrofit construction for industrial, food processing, commercial, institutional, healthcare, pharmaceutical, and bio-fuel projects.
Job Summary
Shambaugh & Son L.P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by coordinating service activities, maintaining customer communication, and ensuring accurate documentation. This role is critical to delivering exceptional customer service and operational excellence.
#shambaugh #LI-TS #LI-onsite
Essential Duties & Responsibilities
  • Serve as a primary contact for assigned customers.
  • Coordinate inspections, service requests, and follow-up activities.
  • Monitor job status and communicate updates to customers and internal teams.
  • Review service documentation for accuracy and completeness.
  • Generate customer reports and assist with performance tracking.
  • Support compliance, contract requirements, and process improvement initiatives.
  • Collaborate with Operations, Sales, Accounting, and other departments to resolve customer needs.
  • Other duties as assigned.

Qualifications
  • 2+ years of experience in customer service, account coordination, or service administration.
  • Strong organizational, communication, and problem-solving skills.
  • Proficiency in Microsoft Office (Excel, Outlook, Word, Teams).
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience in service, construction, fire protection, or facilities-related industries is preferred.
  • Regular and reliable attendance, including the ability to work extended hours and weekends as required.

Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

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