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Customer Experience Coordinator Jobs (NOW HIRING)

Range USA

Customer Experience Coordinator

Blue Ash, OH

$17 - $18/hr

Customer Experience Coordinator Range USA is the nation's largest operator of indoor shooting ranges -- a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy ...

Range USA

Customer Experience Coordinator

Blue Ash, OH · On-site

$17 - $18/hr

Customer Experience Coordinator Range USA is the nation's largest operator of indoor shooting ranges - a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Colson Group

Customer Experience Coordinator

Chino, CA · On-site

$18.25 - $24/hr

Job Summary The Customer Experience Coordinator is responsible for servicing the needs of existing assigned customers and developing new prospects to increase customer satisfaction as well as the ...

Flagship Carwash

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time (varies based on business needs) LOCATION: Regional HQ Office REPORTS TO: Director of Operations DIRECT ...

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Customer Experience Coordinator information

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How much do customer experience coordinator jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer experience coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a Customer Experience Coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

How does a Customer Experience Coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a Customer Experience Coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.
More about Customer Experience Coordinator jobs
What cities are hiring for Customer Experience Coordinator jobs? Cities with the most Customer Experience Coordinator job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Coordinator jobs? States with the most job openings for Customer Experience Coordinator jobs include:
What job categories do people searching Customer Experience Coordinator jobs look for? The top searched job categories for Customer Experience Coordinator jobs are:
Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Experience Coordinator

Range USA

Blue Ash, OH

$17 - $18/hr

Other

Medical, Dental, Vision

Re-posted 25 days ago

Range USA rating

4.2

Company rating: 4.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

4th of 4 rated shooting ranges

Job description

Customer Experience Coordinator

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Customer Experience Coordinator

Reports to

Customer Experience Manager

Classification

Full-Time / Non-Exempt / Hourly / On-Site

Position overview

The Customer Experience Coordinator will be responsible for managing large amounts of inbound calls and Help Desk tickets in a timely manner. They will identify customer’s needs, clarify information, research issues and provide solutions. In addition to offering support to customers this position can serve as the primary contact between the stores and the customer. Looking for motivated professionals with a strong customer service background. Must be comfortable speaking on the phone with customers. Must have the ability to multi-task! Fast-paced environment handling up to 100 calls and or Help Desk tickets a day.  

Core values alignment:

  • Curious — ask questions, find and solve problems
  • Passionate — care deeply about the brand, team, and customers
  • Do it Right — take pride in accuracy and credibility
  • Service — put others above ourselves

Key responsibilities

  • Accurately and efficiently maintain information flow related to customer requests 
  • Keep customer satisfaction at the core of every decision and behavior 
  • Manage the issuing of credits and return authorizations 
  • Ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from the supervisor when necessary 
  • Work schedule weekends and evenings on a rotating basis 

Desired skills & experience

  • One year of customer service experience with excellent interpersonal skills 
  • Execution skills with the ability to produce results within expected timeframe 
  • Technical Capacity – Microsoft Office including Advanced Excel, Word and PowerPoint 
  • Attention to Detail and Accuracy 
  • Business Acumen 
  • Communication Proficiency – Verbal & Written 
  • Ethical Conduct 
  • Problem Solving/Analysis 
  • Multi-tasking/Prioritization/Time Management 

Employee benefits

  • Medical, Dental, and Vision health insurance
  • Unlimited Shooting – Free Classes
  • Industry-leading online and in-store discounts
  • Manufacturer rewards and points program
  • No firearm experience needed — we offer paid training

What Range USA employees say

Pay

Benefits

Hours and flexibility

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