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Customer Experience Coordinator Jobs (NOW HIRING)

RBA Central PA

Customer Experience Coordinator

Mechanicsburg, PA · On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience Coordinator Renewal by Andersen, the full-service window replacement division of Andersen Corporation, is the largest and most recognized window brand in America. Due to continued ...

OkWhen

Customer Experience Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

Customer Experience Coordinator We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical ...

Eide Ford Lincoln

Customer Experience Coordinator

Bismarck, ND · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Coordinator About the Position Eide Ford Lincoln is looking for a friendly, dependable, and motivated Customer Experience Coordinator to join our team. This is a customer facing ...

Eide Ford Mandan

Customer Experience Coordinator

Bismarck, ND · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Coordinator Eide Ford Lincoln is looking for a friendly, dependable, and motivated Customer Experience Coordinator to join our team. This is a customer facing position designed to ...

Eide Ford Lincoln

Customer Experience Coordinator

Bismarck, ND · On-site

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Coordinator About the Position Eide Ford Lincoln is looking for a friendly, dependable, and motivated Customer Experience Coordinator to join our team. This is a customer facing ...

Eide Ford Lincoln

Customer Experience Coordinator

Bismarck, ND · On-site

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Experience Coordinator About the Position Eide Ford Lincoln is looking for a friendly, dependable, and motivated Customer Experience Coordinator to join our team. This is a customer facing ...

Suitsupply

Customer Experience Coordinator

Chicago, IL

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

New York, NY

$18 - $28/hr

As a Customer Experience Coordinator in our Soho location, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the ...

Suitsupply

Customer Experience Coordinator

Boston, MA

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

New York, NY · On-site

$18 - $28/hr

As a Customer Experience Coordinator in our Soho location, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the ...

Suitsupply

Customer Experience Coordinator

Manhattan, NY · On-site

$18 - $28/hr

As a Customer Experience Coordinator in our Soho location, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

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Customer Experience Coordinator information

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How much do customer experience coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer experience coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a customer experience coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

How does a customer experience coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a customer experience coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

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Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Experience Coordinator

RBA Central PA

Mechanicsburg, PA • On-site

$17 - $22.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Customer Experience Coordinator
Renewal by Andersen, the full-service window replacement division of Andersen Corporation, is the largest and most recognized window brand in America. Due to continued growth, we are expanding our team and hiring a Customer Experience Coordinator in our Mechanicsburg, PA location.
About the Role:
As a Customer Experience Coordinator, you are the first point of contact for our customers and play a critical role in delivering an exceptional experience from start to finish. You will manage communications, coordinate project updates, and help ensure our office runs efficiently.
This is an ideal role for someone who thrives in a fast-paced environment, takes pride in organization, and is passionate about delivering top-tier customer service.
What You'll Do:
  • Serve as the primary point of contact for customer inquiries via phone and email
  • Provide timely and accurate updates on project and installation status
  • Follow up with customers after installations and distribute post-project surveys
  • Maintain detailed and accurate records of customer interactions in internal systems
  • Support project coordination to ensure seamless communication between teams
  • Deliver an exceptional customer experience, measured by Net Promoter Score (NPS) and review platforms such as Rep.com
  • Help maintain an organized, efficient, and collaborative office environment
What We're Looking For:
  • 2+ years of customer service or customer-facing experience
  • Strong proficiency in Microsoft Office and comfort with various technologies
  • Excellent written and verbal communication skills
  • High attention to detail with strong organizational abilities
  • Ability to multitask, prioritize, and work efficiently in a dynamic environment
Why Join Renewal by Andersen?
We believe in taking care of our employees just as well as we take care of our customers. We offer a comprehensive total rewards package that includes:
  • Medical, Dental, Vision, and Life Insurance
  • Health Savings Account (HSA) contributions
  • Paid holidays and generous PTO
  • 401(k) with company contributions and annual bonus opportunity
  • Employee discounts on Renewal by Andersen products
  • A supportive culture that promotes work-life balance
  • A collaborative, team-oriented work environment

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