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Customer Experience Coordinator Jobs (NOW HIRING)

Range USA

Customer Experience Coordinator

Blue Ash, OH

$17 - $18/hr

Customer Experience Coordinator Range USA is the nation's largest operator of indoor shooting ranges -- a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy ...

Range USA

Customer Experience Coordinator

Blue Ash, OH · On-site

$17 - $18/hr

Customer Experience Coordinator Range USA is the nation's largest operator of indoor shooting ranges - a friendly and safe place to shop, shoot, and learn. We're committed to making every visit easy ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Boston, MA · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Suitsupply

Customer Experience Coordinator

Chicago, IL · On-site

$18 - $22/hr

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of ...

Colson Group

Customer Experience Coordinator

Chino, CA · On-site

$18.25 - $24/hr

Job Summary The Customer Experience Coordinator is responsible for servicing the needs of existing assigned customers and developing new prospects to increase customer satisfaction as well as the ...

BabyBjorn Inc.

Customer Experience Coordinator

Manhattan, NY · On-site

$19.75 - $26/hr

Customer Experience Coordinator Job Summary We are seeking a proactive and customer-focused Customer Experience Coordinator to oversee day-to-day customer service operations and ensure a consistent ...

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How much do customer experience coordinator jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for customer experience coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What does a Customer Experience Coordinator do?

A Customer Experience Coordinator is responsible for ensuring that customers have a positive and seamless experience with a company’s products or services. They handle customer inquiries, resolve complaints, and coordinate with various departments to address and improve customer needs. Additionally, they may gather feedback, analyze customer interactions, and help implement strategies to enhance customer satisfaction and loyalty.

What is the difference between Customer Experience Coordinator vs Customer Service Representative?

AspectCustomer Experience CoordinatorCustomer Service Representative
Primary FocusEnhancing overall customer experience and satisfactionHandling individual customer inquiries and issues
Skills & CertificationsCommunication, problem-solving, customer experience strategiesCommunication, problem-solving, product knowledge
Work EnvironmentCross-department collaboration, strategic planningDirect customer interaction, call centers, retail
Industry UsageRetail, hospitality, tech companiesRetail, telecom, service industries

While both roles focus on customer satisfaction, the Customer Experience Coordinator works proactively to improve the overall customer journey, whereas the Customer Service Representative handles direct customer interactions and resolves issues. The Coordinator's role is more strategic, often involving collaboration across departments, while the Representative's role is more transactional and operational.

How does a Customer Experience Coordinator typically collaborate with other departments to resolve customer issues?

Customer Experience Coordinators often serve as a bridge between customers and internal teams, such as sales, product development, and technical support. When addressing customer concerns, they gather detailed feedback and work closely with relevant departments to find effective solutions, ensuring a seamless experience for the customer. This role requires strong communication and organizational skills, as coordinators must track issues, follow up on resolutions, and communicate updates both internally and to customers. Regular cross-functional meetings and collaborative platforms are commonly used to streamline these interactions.

What are the key skills and qualifications needed to thrive as a Customer Experience Coordinator, and why are they important?

To thrive as a Customer Experience Coordinator, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) systems, helpdesk software, and data analysis tools is typically required. Exceptional interpersonal skills, empathy, and adaptability help you build rapport with customers and resolve issues effectively. These abilities are vital for ensuring a seamless customer journey, fostering loyalty, and supporting business growth.
More about Customer Experience Coordinator jobs
What cities are hiring for Customer Experience Coordinator jobs? Cities with the most Customer Experience Coordinator job openings:
What are the most commonly searched types of Customer Experience jobs? The most popular types of Customer Experience jobs are:
What states have the most Customer Experience Coordinator jobs? States with the most job openings for Customer Experience Coordinator jobs include:
What job categories do people searching Customer Experience Coordinator jobs look for? The top searched job categories for Customer Experience Coordinator jobs are:
Customer Experience Coordinator jobs near you
Infographic showing various Customer Experience Coordinator job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Account Support - Member Services Rep

Account Support - Member Services Rep

Unified Group Services Inc

Anderson, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

If you're looking for a role that provides variety in your workdays and opportunities to make a positive difference, you've just found it! Unified Group Services in Anderson, IN is hiring a full-time Account Support - Member Services Rep to help provide amazing customer service by handling vital administrative and logistics needs. Keep reading to learn just a few of the reasons why you should join us!
WHAT WE DO:
At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning. If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be.
ACCOUNT SUPPORT - MEMBER SERVICES REP RESPONSIBILITIES:
You'll provide critical administrative support to our account executives and wellness team, collaborating with staff to enhance the member experience and provide seamless service. Depending on business needs, you could be drafting and proofreading correspondence, coordinating meetings and events logistics, or maintaining communication between customers and brokers. You'll oversee company communication (announcements, product rollouts, marketing materials, etc.) and ensure all activities are HIPAA-compliant. Prioritizing the member experience, you'll coordinate recognition activities like welcoming new customers and celebrating milestones. Supporting administrative projects as needed, you'll make a widely felt impact every day!
WHAT YOU'LL NEED:
  • Ability to handle sensitive information and follow HIPAA regulations
  • Ability to learn and master internal systems
  • Ability to prioritize tasks and manage time efficiently
  • Ability to work independently and collaborate with a team
  • Proficiency in Microsoft Office applications like Outlook
  • Written and verbal communication skills
  • Organizational skills and attention to detail
  • Professional attitude and reliable work ethic
  • High school diploma or equivalent

The following are preferred but not required:
  • Customer service, administrative support, or account coordination experience
  • Experience in the healthcare, insurance, or employee benefits industries
  • Some college coursework

COMPENSATION & PERKS:
Our Account Support - Member Services Rep earns a competitive wage based on experience and qualifications.
You'll typically work 8:00 am to 5:00 pm, Monday through Friday with overtime available.
As for benefits, we provide:
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Education assistance
  • Employee assistance program
  • PTO
  • Growth opportunities
  • HSA/FSA
  • Life insurance
  • Short- and long-term disability coverage
  • Wellness programs
  • Sponsored health clinic
  • Company parties

If you're interested in becoming our Account Support - Member Services Rep, reach out today using our short initial application!
Must have the ability to pass a Background Check and Drug Screening.

Apply