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Customer Experience Associate Jobs (NOW HIRING)

JACK Main

Customer Experience Associate

Cleveland, OH

$16 - $21.25/hr

Customer Experience Associate The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the ...

The Exchange

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

We are looking for Customer Experience Associates at various retail locations: * Main Store * Sheridan Express * North Express * Troop Store (BCT side of Fort Sill) * Military Clothing and Sales ...

Exchange

Customer Experience Associate

Medicine Park, OK · On-site

$15.75 - $21/hr

We are looking for Customer Experience Associates at various retail locations: * Main Store * Sheridan Express * North Express * Troop Store (BCT side of Fort Sill) * Military Clothing and Sales ...

KITH

Customer Experience Associate

Manhattan, NY · On-site

$17 - $18/hr

Kith Customer Experience Associate Location: Soho Women's Store Status: Seasonal Compensation: $17.00-$18.00/hr + Commission(s)* Position Summary: The Kith Customer Experience Associate operates as ...

The Exchange

$15.75 - $21/hr

As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You'll know which ...

The Exchange

$14.75 - $19.50/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

New

Weis

Customer Experience Associate

Thurmont, MD

$22/hr

Location Address: 2 Thurmont Blvd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Weis

Customer Experience Associate

Damascus, MD · On-site

$17.65/hr

Location Address: 26075 Ridge Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis

Customer Experience Associate

Hanover, PA · On-site

$15.75 - $21.25/hr

Location Address: 860 Carlisle Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Lock Haven, PA · On-site

$15.50 - $20.75/hr

Location Address: 313-327 West Bald Eagle Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as ...

Weis Markets

Customer Experience Associate

Williamsport, PA · On-site

$15 - $20/hr

Location Address: 1916 Lycoming Creek Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Camp Hill, PA · On-site

$16.25 - $21.75/hr

Location Address: 1195 Lowther Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Weis Markets

Customer Experience Associate

Philipsburg, PA · On-site

$13.25 - $17.75/hr

Location Address: 501 North Centre Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis

Customer Experience Associate

Fredericksburg, VA · On-site

$16.25 - $21.75/hr

Location Address: 7100 Salem Fields Boulevard ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Weis Markets

Customer Experience Associate

Reading, PA · On-site

$15.75 - $21.25/hr

Location Address: 2020 North 13th Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

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How much do customer experience associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer experience associate in the United States is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.15 per hour, depending on experience, location, and employer.

What Is a Customer Experience Associate?

A customer experience associate ensures that customers who interact with the company’s products or services have a positive experience. You find customer experience associates in a variety of settings, such as retail stores, tourist locations like campgrounds and wineries, and health care supply companies. As a customer experience associate, your job duties include greeting guests, helping them find products, learning what they are looking for in a service, or resolve a complaint. To become a customer experience associate, you need a high school diploma or equivalent and a friendly, outgoing demeanor.

What are the key skills and qualifications needed to thrive as a Customer Experience Associate, and why are they important?

To thrive as a Customer Experience Associate, you need strong communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and sometimes certifications like CXPA are typically beneficial. Active listening, patience, and adaptability are soft skills that help you exceed customer expectations and resolve issues effectively. These skills and qualities are crucial for building positive customer relationships, ensuring satisfaction, and supporting business retention goals.

What are some common challenges Customer Experience Associates face, and how can they effectively handle them?

Customer Experience Associates often encounter challenges such as managing difficult customer interactions, adapting to rapidly changing product information, and balancing multiple tasks simultaneously. Success in this role requires patience, strong communication skills, and the ability to remain calm under pressure. Leveraging available resources—such as updated knowledge bases, support from teammates and supervisors, and ongoing training—helps associates resolve issues efficiently and maintain a positive customer experience. Regular feedback sessions and collaboration with other departments also enable associates to stay informed and improve their service.

What does a Customer Experience Associate do?

A Customer Experience Associate is responsible for ensuring that customers have a positive and seamless experience with a company's products or services. They typically handle customer inquiries, resolve issues, provide guidance, and gather feedback to help improve the service or product. Their role often involves communication through phone, email, chat, or in-person interactions. By acting as a bridge between the customer and the company, they help build brand loyalty and satisfaction.
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What states have the most Customer Experience Associate jobs? States with the most job openings for Customer Experience Associate jobs include:
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Customer Experience Associate jobs near you
Infographic showing various Customer Experience Associate job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,541 per year, or $18.5 per hour.

Customer Experience Associate

Employee Management Group

Nephi, UT • On-site

$14.75 - $19.75/hr

Other

Posted 19 days ago

Job description

Customer Experience Associate provide assistance to customers, greeting patrons, helping locate products, ensuring the store is organized, and operating the cash register. They have excellent customer service skills with a focus on prompt, efficient, and courteous service. Hours vary based on the employer; on-the-job-training is typically offered.
Customer Experience Associate Duties and Responsibilities
While their employer determines customer experience associates' day-to-day duties, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Customer Interaction
Customer experience associate are on the front lines interacting with patrons. They welcome them, answer questions related the products and services offered, and direct them to key locations within the store (a product aisle, the manager's office, bathroom, etc.), maintaining a helpful and positive attitude in all interactions.
Store and Merchandise Maintenance
Customer experience associate arrange merchandise, stock shelves, manage store displays, and ensure all areas are clean and neat. This can include taking out trash, dusting, mopping floors, and other cleaning duties as necessary. They also open and close the store, depending on shifts. Customer experience associate are expected to keep track of inventory, notifying their manager when something is running low or ordering new inventory as needed.
Operate Cash Register
Customer experience associate operate the cash register, processing customer payments, handling cash, debit, and credit transactions, and balancing the cash drawer. Cash register types vary by employer.
Customer Experience Associate Skills and Qualifications
Customer experience associate have a passion for customer service. The ideal candidate works well with different personality types, enjoys helping others, and upholds a strong sense of cleanliness and organization. Employers prefer candidates who possess the following abilities:

  • Strong communication skills - to interact with many types of people, including customers, supervisors, and vendors, keeping things running smoothly, training new staff, working with vendors to place accurate inventory orders, and assisting customers with questions and purchases
  • Detail-oriented - in fast-paced environments, it is important to be a strong performer under pressure and to be able to multitask while offering excellent customer service, checking inventory levels, managing the cash register, and interacting with staff
  • Problem-solving - from working independently without an immediate supervisor for extended periods of time to dealing with tricky customer situations or possible security issues, customer experience associates do their best to find solutions or diffuse situations in a safe manner

Apply here to work with the Park N Pump Sinclair on Main Street Location in Nephi.

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