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Aflac Customer Service Jobs (NOW HIRING)

Aflac

Aflac Agent

Sacramento, CA · On-site

$58K - $74K/yr

Aflac is seeking independent professionals to join the Aflac sales team as a Benefits Advisor. We ... Provide excellent customer service and claims support to new and existing policyholders. * Attend ...

Aflac

Aflac Agent

Reno, NV · On-site

$57K - $72K/yr

Aflac is seeking independent professionals to join the Aflac sales team as a Benefits Advisor. We ... Provide excellent customer service and claims support to new and existing policyholders. * Attend ...

Aflac

Aflac Agent

Sacramento, CA · On-site

$58K - $74K/yr

Aflac is seeking independent professionals to join the Aflac sales team as a Benefits Advisor. We ... Provide excellent customer service and claims support to new and existing policyholders. * Attend ...

Aflac

Benefits Specialist Aflac DTLA

Pasadena, CA

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to ... They will assist with presentations, provide in-person customer service, and help individuals ...

Aflac

Customer Care Specialist

Windsor, CT

$37K - $51K/yr

Customer Care Specialist The Company: true The Location: Remote, US, 31999 Windsor, CT, US, 06095 ... chats regarding Aflac products and services; provides thorough and accurate responses to ...

Aflac

Customer Care Specialist

Columbus, GA · On-site +1

$37K - $51K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... chats regarding Aflac products and services; provides thorough and accurate responses to ...

Aflac, Incorporated

$37K - $51K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... chats regarding Aflac products and services; provides thorough and accurate responses to ...

Aflac Incorporated

Customer Care Specialist

Windsor, CT · On-site

$37K - $51K/yr

Serving Customers * Supporting Change * Supporting Organizational Goals * Working with Diverse ... chats regarding Aflac products and services; provides thorough and accurate responses to ...

ProducifyX

Eldred Region - Aflac

Collierville, TN

Business owner and automotive sales/finance manager, bringing strong leadership, sales, and customer service experience to his role at Aflac. * Passionate About: Playing guitar and singing, traveling ...

New

Trash Taxi Of Georgia Llc

Customer Service

Acworth, GA

$13.75 - $18.75/hr

Additional Insurance with AFLAC available * PTO * Bonus Opportunities Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening ...

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Aflac Customer Service information

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How much do aflac customer service jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aflac Customer Service position, and why are they important?

Aflac Customer Service representatives need strong communication skills, basic computer proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and knowledge of insurance claim processing systems are often necessary. Empathy, patience, and problem-solving abilities are valued soft skills that help individuals excel in this role. These competencies enable representatives to resolve inquiries efficiently and provide supportive, positive experiences to policyholders.

What is an Aflac Customer Service job?

An Aflac Customer Service job involves assisting policyholders with inquiries about their insurance policies, claims, and benefits. Representatives help customers understand their coverage, process claims efficiently, and provide excellent support to ensure a positive experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to address concerns effectively.

What are typical responsibilities for someone in an Aflac Customer Service role?

As an Aflac Customer Service representative, your daily tasks would include answering policyholder questions about claims, benefits, and account details, assisting with policy updates, and helping resolve issues with coverage or billing. You'll typically interact with customers via phone, email, and online chat, often collaborating with other departments like claims and sales to ensure customer satisfaction. You'll also document interactions in company systems and may help guide customers through Aflac's insurance processes. This position offers a supportive team environment and the chance to build valuable communication and insurance industry skills.

More about Aflac Customer Service jobs
What cities are hiring for Aflac Customer Service jobs? Cities with the most Aflac Customer Service job openings:
What are the most commonly searched types of Aflac Customer Service jobs? The most popular types of Aflac Customer Service jobs are:
What states have the most Aflac Customer Service jobs? States with the most job openings for Aflac Customer Service jobs include:
What job categories do people searching Aflac Customer Service jobs look for? The top searched job categories for Aflac Customer Service jobs are:
Aflac Customer Service jobs near you
Infographic showing various Aflac Customer Service job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Aflac Agent

Aflac

Sacramento, CA • On-site

$58K - $74K/yr

Full-time

Medical, Life

Posted 16 days ago

Aflac rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

231st of 260 rated insurance

Job description

Overview:
Aflac is seeking independent professionals to join the Aflac sales team as a Benefits Advisor. We are looking for outgoing, entrepreneurial and motivated individuals to work in an energetic business-to-business sales environment. This is a rewarding position that requires a confident sales mentality and positive "can do" attitude.
Advantages to working with us:
  • Positive and supportive work environment.
  • Work-life balance: No nights, weekends or holidays.
  • Unlimited earning potential.
  • Competitive commissions, bonus, renewals & stock.
  • World class on-demand training and professional development opportunities.
  • Access to Aflac products, financial wellness, health care navigation and telehealth services.
  • Bonus opportunities in the first 3 months.*

Role Responsibilities:
  • Work directly with employers to help solve benefits challenges with our plans and services.
  • Generate sales with company provided leads, personal networking, referrals and cold calls.
  • Conduct engaging sales presentations and enrollments at worksites and remote environments.
  • Provide excellent customer service and claims support to new and existing policyholders.
  • Attend team meetings, product training and mentor sessions.
  • Strong communication, networking and relationship building skills are a plus.
  • Prior sales experience is a plus but not required.
  • Must be 18 years old and authorized to work in the United States without need of visa sponsorship.

About Aflac
At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our benefits advisors play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills.
*LIMRA 2021 US Supplemental Health Insurance Total Market Report.
*This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock.
Aflac Benefits Advisors are independent contractors and are not employees of Aflac. Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York. Aflac WWHQ 1932 Wynnton Road Columbus, GA 31999
Job Type: Permanent
Requirements
  • Must be at Least 18 Years Old
  • Authorized to Work in the US w/out Need of Current or Future Employer-Sponsored Work Authorization

Benefits
  • Flexible schedule

Work Location: On the road

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