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Evening Aflac Customer Service Jobs (NOW HIRING)

Aflac

Benefits Specialist Aflac DTLA

Pasadena, CA

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to ... They will assist with presentations, provide in-person customer service, and help individuals ...

Good Oil Company

C Store CSR

Westfield, IN · On-site

$15.25 - $20.75/hr

Flexible scheduling (evening availability a plus!) * Retail background * Ability to work in a fast ... Flexible scheduling * 401k, AFLAC, health and dental insurance, and life insurance * Receive a fuel ...

Bern's Steak House

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

... evening by helping to curate every detail of their dining experience. From providing caring ... Custom Supplemental Insurance Coverages Through AFLAC * Life Insurance Policy (10-, 20-, & 30-year ...

Bern's Steak House

Customer Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

... evening by helping to curate every detail of their dining experience. From providing caring ... Custom Supplemental Insurance Coverages Through AFLAC * Life Insurance Policy (10-, 20-, & 30-year ...

Bassett Furniture

CUSTOMER SERVICE

Newton, NC · On-site

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... • AFLAC • Critical Care Insurance • Hospital Insurance • On-site clinic • Free mental ...

bassett

CUSTOMER SERVICE

Newton, NC

$15 - $20.25/hr

CUSTOMER SERVICE REPRESENTATIVE (Upholstery/Wood) The Customer Service Representative will act as a ... AFLAC · Critical Care Insurance · Hospital Insurance · On-site clinic · Free mental health ...

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Evening Aflac Customer Service information

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How much do evening aflac customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for evening aflac customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Aflac Customer Service Representative, and why are they important?

To thrive as an Evening Aflac Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is essential, and some roles may require insurance-related certifications. Empathy, patience, and the ability to remain calm under pressure set exceptional representatives apart. These skills ensure customer concerns are efficiently resolved, fostering satisfaction and loyalty in a fast-paced, after-hours environment.

What are Evening Aflac Customer Service jobs?

Evening Aflac Customer Service jobs involve assisting Aflac policyholders and clients with their insurance questions and claims during evening hours. Representatives typically handle inquiries about policies, process claims, provide information about benefits, and resolve customer concerns over the phone or through online channels. Working evening shifts allows customer service teams to provide support outside of regular business hours, making it more convenient for customers. These roles require strong communication skills, empathy, and knowledge of Aflac's products and services.

Is it hard to get hired at Aflac?

Getting hired as an Evening Aflac Customer Service representative typically involves completing an application, passing a background check, and demonstrating good communication skills. The hiring process can vary in length but generally requires a positive interview and relevant customer service experience. Strong interpersonal skills and the ability to work flexible hours are beneficial for this role.

What are the typical challenges faced by an Evening Aflac Customer Service representative, and how can they be managed effectively?

Evening Aflac Customer Service representatives often handle high call volumes, especially from customers who are unavailable during regular business hours. This can mean addressing urgent concerns or resolving complex issues after-hours. Effective time management, clear communication, and strong problem-solving skills are crucial for success in this environment. Additionally, representatives collaborate closely with team leads and day-shift colleagues to ensure seamless service and accurate record-keeping. Staying organized and proactive in seeking support from team members can help manage these challenges effectively.

Does Aflac pay hourly or commission only?

Aflac customer service roles, including evening positions, typically offer a combination of base pay and commissions or bonuses based on sales performance. Compensation structures can vary by position and location, so it is advisable to review the specific job listing for detailed pay information.

How much does an aflac insurance agent make an hour?

Aflac insurance agents typically earn between $12 and $20 per hour, depending on experience, sales performance, and commission structure. Compensation often includes a combination of base pay and commissions, with agents required to complete training and licensing requirements.

What is the difference between Evening Aflac Customer Service vs Evening Insurance Customer Support?

AspectEvening Aflac Customer ServiceEvening Insurance Customer Support
CredentialsBasic insurance knowledge, customer service skillsBasic insurance knowledge, customer service skills
Work EnvironmentRemote or office-based, evening hoursRemote or office-based, evening hours
Industry UsagePrimarily in Aflac insurance companyIn various insurance companies
Common Search IntentCompare roles within Aflac or similar insurance providersCompare customer support roles across insurance firms

Both roles involve assisting customers with insurance inquiries during evening hours, requiring similar skills and credentials. The main difference lies in the employer, with Aflac-specific support focusing on Aflac policies, while insurance customer support may refer to roles across various companies. Understanding these distinctions helps job seekers target the right position within the insurance industry.

Does Aflac hire part-time employees?

Aflac offers part-time customer service positions, including roles like Evening Aflac Customer Service, which often have flexible schedules. These positions typically require strong communication skills and may involve remote work options. Availability for part-time work can vary by location and current staffing needs.
More about Evening Aflac Customer Service jobs
What cities are hiring for Evening Aflac Customer Service jobs? Cities with the most Evening Aflac Customer Service job openings:
What are the most commonly searched types of Aflac Customer Service jobs? The most popular types of Aflac Customer Service jobs are:
What states have the most Evening Aflac Customer Service jobs? States with the most job openings for Evening Aflac Customer Service jobs include:
What job categories do people searching Evening Aflac Customer Service jobs look for? The top searched job categories for Evening Aflac Customer Service jobs are:
Evening Aflac Customer Service jobs near you
Infographic showing various Evening Aflac Customer Service job openings in the United States as of July 2026, with employment types broken down into 17% Locum Tenens, 1% As Needed, 63% Full Time, 17% Part Time, and 2% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Benefits Specialist Aflac DTLA

Benefits Specialist Aflac DTLA

Aflac

Pasadena, CA

Full-time, Part-time

Life

Posted 29 days ago

Aflac rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

257th of 299 rated insurance

Job description

Aflac, an esteemed leader in the insurance industry, is actively seeking a dynamic candidate to join our distinguished team. This role presents an exceptional opportunity in the Business-to-Business sector, boasting a highly lucrative compensation structure and flexible scheduling that prioritizes work-life balance and career development.

Check out more about us at: www.aflac.com @dtlametroregion on Instagram

As an Associate at Aflac, you will be entrusted with contributing to our esteemed sales environment with enthusiasm, dedication, and a drive for success. This role offers an immersive experience in professional benefits education, coupled with the potential for rapid career growth and advancement opportunities.

Our Benefit Specialists play a crucial role in educating our clients' employees. They will assist with presentations, provide in-person customer service, and help individuals understand their employer provided benefits packages. In this role your primary responsibility is to serve as a valuable resource to all clients and their employees.

We are looking for candidates who have:

-1–3 years of experience in Customer Service or Client Services -Experience in the Healthcare or Insurance industry (preferred) -A desire to grow within their company, potentially seeking management roles in the future -Strong presentation and communication skills -Proficiency with Microsoft Excel, Word, Documents, Slides, and related tools -Ability to quickly learn and adapt to new online CRM or ATS systems

Our comprehensive Fortune 500 Corporate Training that is supplemented by the esteemed Aflac Flight Academy's world-class program, equips all team members with the necessary skills for success. Additionally, qualified candidates will have access to extensive management and leadership training within our mentorship model. We are seeking individuals who embody ambition, integrity, and a commitment to excellence. If you are ready to embark on a rewarding career path with unparalleled earning potential and professional development, we encourage you to apply and become part of our team!

This is a prestigious employment opportunity that requires a two step interview process. If you are unable to commit to multiple interviews, please do not apply. This is not a salaried position as our Aflac associates earn commissions, bonuses, residual income, and stock. Aflac associates are independent agents and are not Aflac employees. Aflac’s family of insurers includes Aflac and/or Aflac New York, and/or Continental American Insurance Company and/or Continental American Life Insurance Company.

Type: Full or Part Time Pay Range: 50-80K Yearly Hybrid Work Schedule wth Flexibility

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