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Dwp Customer Service Representative Jobs (NOW HIRING)

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

LaPlante Electric Inc.

Customer Service Rep (CSR)

Scarborough, ME · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This Customer Service Rep (CSR) position works a full-time, flexible schedule based on the applicant's needs. This office position earns a competitive wage of $22 - $24/hour. We provide our customer ...

Summers of Marion Inc.

CSR (Customer Service Rep)

Columbus, IN · On-site

$29K - $34K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Summers Plumbing, Heating, & Cooling is actively searching for a self-motivated full-time CSR (Customer Service Rep) to join our HVAC and plumbing office team. Can we count on you to smile through ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

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All JobsDwp Customer Service Representative Jobs

Dwp Customer Service Representative information

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How much do dwp customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for dwp customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a DWP Customer Service Representative typically collaborate with other departments to resolve complex customer issues?

As a DWP Customer Service Representative, you will often work closely with teams such as billing, technical support, and field operations to address and resolve customer inquiries that require specialized knowledge. When a customer's concern cannot be resolved on the first contact, you may need to coordinate with these departments, track progress, and provide ongoing updates to the customer. Effective communication and strong organizational skills are essential for ensuring a smooth resolution process. This interdepartmental collaboration helps you learn more about the company's operations and can open up opportunities for advancement within the organization.

What is a DWP Customer Service Representative?

DWP Customer Service Representatives are professionals who assist customers of the Department for Work and Pensions (DWP) in the UK. They handle enquiries about benefits, pensions, and other government support services, providing information, guidance, and resolving issues over the phone, online, or face-to-face. Their role is crucial in ensuring individuals receive accurate information and appropriate support regarding DWP services. They also process applications, update records, and help customers navigate the welfare system.

What are the key skills and qualifications needed to thrive as a DWP Customer Service Representative?

To thrive as a DWP Customer Service Representative, you need strong communication skills, problem-solving abilities, and a good understanding of government benefits, typically supported by GCSEs or equivalent qualifications. Familiarity with customer relationship management (CRM) systems, telephony platforms, and internal DWP databases is commonly required. Active listening, patience, and resilience are essential soft skills for effectively supporting diverse claimants and managing challenging conversations. These skills ensure efficient, empathetic service delivery and help maintain public trust in government support programs.
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Dwp Customer Service Representative jobs near you
Infographic showing various Dwp Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 28 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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