ZipRecruiter

Log In

1

Export Csr Jobs (NOW HIRING)

Sunnen Products Company

$14 - $19/hr

The Customer Service Representative is dedicated to delivering exceptional customer experiences ... Experience with Exports (highly preferred) * Strong written and verbal English communication skills ...

New

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1.0K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

DHL

Customer Service Rep - Export

Baltimore, MD · On-site

$50K - $65K/yr

Customer Service Rep - Export Location: Edison, New Jersey and Baltimore, Maryland Job Purpose As a Customer Service Rep - Export at Hillebrand Gori, you will play a role in providing day-to-day ...

Scan-Group

Ocean Export LCL Coordinator

Atlanta, GA · On-site

$21.25 - $28.25/hr

Minimum 1-3 years' experience in LCL ocean export customer service and/or operations is required, preferably from a NVOCC background, but a candidate with VOCC or freight forwarder experience will ...

Recruit, Staff, Hire, LLC

Customer Service Rep

Metairie, LA · On-site

$14.75 - $20/hr

... Customer Service Representative to work in one of their departments. This company works with ... Experience in logistics, transportation, or import/export preferred * High School Diploma required ...

Fives Syleps

Customer Service Representative

Cleveland, OH · On-site

$15.50 - $21/hr

Customer Service Representative Fives North American Combustion, Inc. is hiring a permanent ... Process domestic and export orders into SAP-based computer system * Effective, accurate, and ...

next page

Showing results 1-20

All JobsExport Csr Jobs

Export Csr information

See salary details

$9

$18

$26

How much do export csr jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for export csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Export Csr vs Customer Service Representative?

AspectExport CsrCustomer Service Representative
Required CredentialsHigh school diploma, industry-specific trainingHigh school diploma or equivalent
Work EnvironmentLogistics, shipping, and international trade settingsRetail, call centers, or service offices
Employer & Industry UsageImport/export companies, freight forwardersRetail, telecom, banking sectors
Common Search & ComparisonExport CSR vs Customer Service Representative

Export CSRs focus on international shipping, customs documentation, and trade compliance, working closely with logistics teams. Customer Service Representatives handle client inquiries, product support, and service issues within various industries. While both roles involve communication skills, Export CSRs specialize in export processes, making their roles distinct in industry-specific environments.

What is an Export CSR?

An Export Customer Service Representative (Export CSR) is a professional responsible for managing the export process and ensuring that international shipments are handled efficiently. They coordinate with customers, carriers, and internal teams to process export documentation, arrange transportation, and comply with customs regulations. Export CSRs play a key role in resolving issues, tracking shipments, and providing excellent service to clients throughout the shipping process.

What are the most common challenges faced by an Export CSR, and how can they be effectively managed?

Export Customer Service Representatives (CSRs) often face challenges such as navigating complex international shipping regulations, managing tight deadlines, and handling communication across different time zones and languages. Staying organized, keeping up-to-date with trade compliance requirements, and developing strong relationships with freight forwarders and clients are key to overcoming these obstacles. Utilizing shipping software and maintaining clear documentation also help streamline the export process and minimize errors, ensuring smooth transactions and satisfied customers.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative (Export CSR), and why are they important?

To thrive as an Export CSR, you need a solid understanding of international trade regulations, logistics processes, and strong customer service abilities, typically supported by a relevant degree or experience in export operations. Familiarity with export documentation systems, ERP software, and compliance platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help you manage client expectations and navigate complex shipping requirements. These skills are essential to ensure timely and accurate export shipments, maintain customer satisfaction, and avoid costly compliance errors.
More about Export Csr jobs
What job categories do people searching Export Csr jobs look for? The top searched job categories for Export Csr jobs are:
Export Customer Service Representative

Export Customer Service Representative

Sunnen Products Company

$14 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Sunnen Products Company is investing in our next 100 years and looking to grow our team! We are seeking results-driven, excited candidates that are interested in working for a company with a long legacy and a bright future! For the last 100 years, we have been a global leader in the manufacturing and distribution of bore sizing and finishing equipment, engine rebuilding equipment, and tooling and abrasives.

As the leading global manufacturer of precision honing equipment and related accessories, Sunnen Products Company provides excellent employment opportunities for those in search of a challenging and rewarding career. We pride ourselves on our quality products, exceptional customer service and highly valued employees.

The Customer Service Representative is dedicated to delivering exceptional customer experiences with professionalism and composure, even in challenging situations. This role offers a dynamic environment, combining customer order processing and inquiry handling through various channels such as phone, email, and eCommerce platforms. As part of a fast-paced, collaborative team, the representative accurately analyzes, interprets, and fulfills customer requests while ensuring efficiency and attention to detail.

ESSENTIAL FUNCTIONS OF THE JOB

The Customer Service Representative will be responsible for delivering results that include the following:

  • Establish strong, effective working relationships with customers and coworkers.
  • Efficiently process customer purchase orders received through phone, email, or eCommerce platforms, ensuring accuracy and promptness.
  • Provide leads obtained from customer interactions to appropriate sales personnel.
  • Transfer technical inquiries or application requests to the Advanced Technology Center (honing lab). Transfer customer equipment service needs to Field Service department.
  • Communicate vital order details, such as pricing, delivery schedules, and terms of sale, to keep customers well-informed.
  • Screen customers against Restricted Party Lists.
  • Input customer information into our CRM database for accurate and up-to-date recording of activities.
  • Actively onboard customers to the eCommerce platform for product ordering and self-service with common customer information requests.
  • Proactively call and email customers to foster customer loyalty, satisfaction and increased sales.

POSITION QUALIFICATION REQUIREMENTS

  • High school education or equivalent
  • Minimum of three years' customer service experience
  • Experienced in accurately processing orders using computer applications
  • Proven experience working in a fast-paced environment with the ability to multi-task projects and responsibilities
  • Customer Relationship Management Systems such as (Oracle CX CRM) and eCommerce platforms (Shopify)
  • Ability to work as a team
  • Ability to solve problems
  • Ability to learn technical product attributes
  • Experience with Exports (highly preferred)
  • Strong written and verbal English communication skills (Fluency is Spanish is a plus)

Sunnen offers a wide variety of benefits for our employees, such as:

  • Competitive Insurance Coverage, eligible on the first of the month after hire date:
    • Medical (PPO and High Deductible Plan with Employer HSA Contribution)
    • Dental
    • Vision
    • Life and AD&D
    • Accident
    • Critical Illness
    • Hospital Indemnity
  • 401(k) Eligibility with Employer Match
  • Company Paid Benefits:
    • Group Life and AD&D Insurance
    • Short Term Disability
    • Long Term Disability
    • Employee Assistance Program
  • Competitive Vacation Policy
  • Tuition Reimbursement
  • Paid Plant Closure Between Christmas and New Year's Day

Sunnen is an equal opportunity employer and provides a friendly, family-oriented atmosphere. We are proud to say that our average length of service is nearly 20 years!

Apply today to join Sunnen Products Company and work alongside leading manufacturers as you build a rewarding career!



We require a background and SSN check, drug test, and physical for pre-employment.

Apply