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Export Csr Jobs (NOW HIRING)

mybakemark

11650A - Supervisor, Export

Pico Rivera, CA · On-site

You will manage the Export CSR team while working orders directly alongside them, interfacing daily with customers, the Export sales team, warehouse operations, production, freight forwarders, and ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

AppleOne

Export Customer Account Rep

Houston, TX · On-site

$32/hr

This role is ideal for a detail-oriented export customer service professional with strong SAP ... The Export Customer Account Rep will support the full export order process, from purchase order ...

New

Conn Selmer, Inc

Export Processor

Elkhart, IN · On-site

The Export Processor will report to the Director of Customer Service and is responsible for ... reps, floor operators, and international logistics providers Responsibilities: * Plan shipments ...

Sea Shipping Line

Be Seen First

Ocean Export Coordinator

Naperville, IL · On-site

$40K - $55K/yr

This position is responsible for coordinating export shipments, handling customer service functions, preparing export documentation, and ensuring shipments move efficiently and accurately through the ...

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Export Csr information

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How much do export csr jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for export csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Export Csr vs Customer Service Representative?

AspectExport CsrCustomer Service Representative
Required CredentialsHigh school diploma, industry-specific trainingHigh school diploma or equivalent
Work EnvironmentLogistics, shipping, and international trade settingsRetail, call centers, or service offices
Employer & Industry UsageImport/export companies, freight forwardersRetail, telecom, banking sectors
Common Search & ComparisonExport CSR vs Customer Service Representative

Export CSRs focus on international shipping, customs documentation, and trade compliance, working closely with logistics teams. Customer Service Representatives handle client inquiries, product support, and service issues within various industries. While both roles involve communication skills, Export CSRs specialize in export processes, making their roles distinct in industry-specific environments.

Is CSR an entry level job?

An Export CSR (Customer Service Representative) role is often considered entry level, suitable for candidates with basic communication skills and some knowledge of export processes. Many positions require minimal prior experience, but familiarity with shipping documentation and international trade can be advantageous.

What is an Export CSR?

An Export Customer Service Representative (Export CSR) is a professional responsible for managing the export process and ensuring that international shipments are handled efficiently. They coordinate with customers, carriers, and internal teams to process export documentation, arrange transportation, and comply with customs regulations. Export CSRs play a key role in resolving issues, tracking shipments, and providing excellent service to clients throughout the shipping process.

What are the most common challenges faced by an Export CSR, and how can they be effectively managed?

Export Customer Service Representatives (CSRs) often face challenges such as navigating complex international shipping regulations, managing tight deadlines, and handling communication across different time zones and languages. Staying organized, keeping up-to-date with trade compliance requirements, and developing strong relationships with freight forwarders and clients are key to overcoming these obstacles. Utilizing shipping software and maintaining clear documentation also help streamline the export process and minimize errors, ensuring smooth transactions and satisfied customers.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative (Export CSR), and why are they important?

To thrive as an Export CSR, you need a solid understanding of international trade regulations, logistics processes, and strong customer service abilities, typically supported by a relevant degree or experience in export operations. Familiarity with export documentation systems, ERP software, and compliance platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help you manage client expectations and navigate complex shipping requirements. These skills are essential to ensure timely and accurate export shipments, maintain customer satisfaction, and avoid costly compliance errors.
More about Export Csr jobs
What job categories do people searching Export Csr jobs look for? The top searched job categories for Export Csr jobs are:
Infographic showing various Export Csr job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 82% Full Time, 12% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Ocean Export - Customer Service Representative

OOCL USA Inc

Mount Pleasant, SC • On-site

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Ocean Export - Customer Service Representative

Get a job that will train you, help you grow, invest in you and your future. Check out OOCL! Its not just a job, it's a career.

774 South Shelmore Boulevard Suite 101, Mount Pleasant, SC 29464

On-site role Mon-Fri (w/1 hour lunch)

Not your typical face to face, retail customer service job. No sales. We have a separate team for that.

OOCL offers 90 DAYS of paid, on the job training to prepare you for this role!

If you want to learn about international business and the transportation and logistics arm of world trade, the Ocean Export - Customer Service Representative position is the perfect opportunity for you! OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.
Benefits:

As a global company, OOCL offers exceptional career and development opportunities with attractive compensation and benefits to Ocean Export - Customer Service Representative:

  • A Competitive Salary DOE and Overtime (when available)
  • 401k Retirement Plan AND Pension Plan
  • Paid Vacation days
  • Paid separate sick days
  • Paid Personal days off
  • Medical, Dental, and Vision Insurance
  • Excellent Growth and Advancement Opportunities
  • Friendly, Clean, Business Casual Office Environment
  • Referral bonuses available
  • Bi-Weekly pay
  • Tuition Assistance after 12 months

What our Ocean Export - Customer Service Representative Team does:

  • Respond to customer inquiries for export cargo both via email and telephone
  • Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
  • Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
  • Promote utilization of OOCL online tools

Candidate preferred (NOT required) skills:

  • Customer Service Experience
  • Attention to detail, excellent verbal and written communication skills
  • Capable of managing multiple tasks simultaneously
  • Knowledge of Microsoft Office Suite
  • 0-25+ years of experience welcome!

What is OOCL?

OOCL is one of the world's largest integrated international container transportation, logistics and subsidiary companies. As one of Hong Kong's most recognized global brands, OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia. With our core values – People People People, Community Responsibility, Customer Focus, Excellence through Quality – we hope to empower our employees to achieve the mission of OOCL.

Be part of a team!

  • Have a collaborative mindset as your daily interactions will include working with our customers and with many people in various departments within our organization in a team-based environment.
  • Bring your experience and thrive on proactively suggesting opportunities to increase efficiencies to improve the current process.

All employment is contingent upon the successful completion of a background check.

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.