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Export Csr Jobs (NOW HIRING)

Employbridge

Sea Export Customer Service

Detroit, MI · On-site

$24.04/hr

Sea Export Customer Service Position Summary The Sea Export Customer Service / Sea Logistics Customer Care Specialist plays a key role in managing export shipments and delivering superior customer ...

MILLWRIGHT LLC

Export Customer Service

Hillside, NJ

$1K/wk

Export Documentation (AES, Bookings, Shipping Instructions) * Communicate customer expectations to dispatch and operation team to provide exceptional customer service The ideal candidate has ...

Doosan

Export Dealer Service Representative

Miami Lakes, FL · On-site

$14.50 - $19.75/hr

If so, we invite you to apply for the position of Export Customer Service Representative. This role manages, assigns and supervise the tasks of the CSR's (Customer Service representatives) and ...

DOOSAN

Export Dealer Service Representative

Miami Lakes, FL · On-site

$14.50 - $19.75/hr

If so, we invite you to apply for the position of Export Customer Service Representative. This role manages, assigns and supervise the tasks of the CSR's (Customer Service representatives) and ...

ECU Worldwide

LCL Export Customer Service

Jamaica, NY · On-site

$16.75 - $22.75/hr

Export LCL Customer Service Summary: Provides ocean and airfreight quotations and bookings ... sales representatives. " Schedule cargo pick up within North America with brokers or common ...

Leschaco

Export Coordinator

Jersey City, NJ

$23 - $30.75/hr

... Export Customer Service Representative in our Miami Office. * Coordinate shipments with Shippers and Receivers * Communicate with customers, staff and vendors * Correspond with overseas agents and ...

Leschaco Inc

Export Coordinator

Jersey City, NJ · On-site

$55K - $70K/yr

... Export Customer Service Representative in our Jersey City Office Responsibilities include but are not limited to: * Coordinate shipments with Shippers and Receivers * Communicate with customers ...

Leschaco

Export Coordinator

Jersey City, NJ · On-site

$55K - $70K/yr

Export Coordinator Your Responsibilities Leading Freight Forwarder / NVOCC/ Customs House Broker ... Customer Service Representative in our Miami Office. * Coordinate shipments with Shippers and ...

Leschaco

Export Coordinator

Jersey City, NJ · On-site

$55K - $70K/yr

Export Coordinator Your Responsibilities Leading Freight Forwarder / NVOCC/ Customs House Broker ... Customer Service Representative in our Miami Office. * Coordinate shipments with Shippers and ...

CaroTrans Global

Export Customer Service Specialist

Irving, TX · On-site

$16.25 - $21.50/hr

... Service role. You'll learn our global logistics operations from the ground up, gaining hands-on ... Managing export cargo movements * Building strong relationships with customers and internal teams ...

DHL

Customer Service Rep - Export

Edison, NJ · Hybrid

$50K - $65K/yr

Customer Service Rep - Export Location: Edison, NJ Job Purpose : As a Customer Service Rep - Export at Hillebrand Gori, you will play a role in providing day-to-day administrative support with ...

DHL

Customer Service Rep Export

Edison, NJ · Hybrid

$50K - $65K/yr

Customer Service Rep Export As a Customer Service Rep Export at Hillebrand Gori, you will play a role in providing day-to-day administrative support with readily available advice for customer service ...

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How much do export csr jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for export csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Export Csr vs Customer Service Representative?

AspectExport CsrCustomer Service Representative
Required CredentialsHigh school diploma, industry-specific trainingHigh school diploma or equivalent
Work EnvironmentLogistics, shipping, and international trade settingsRetail, call centers, or service offices
Employer & Industry UsageImport/export companies, freight forwardersRetail, telecom, banking sectors
Common Search & ComparisonExport CSR vs Customer Service Representative

Export CSRs focus on international shipping, customs documentation, and trade compliance, working closely with logistics teams. Customer Service Representatives handle client inquiries, product support, and service issues within various industries. While both roles involve communication skills, Export CSRs specialize in export processes, making their roles distinct in industry-specific environments.

Is CSR an entry level job?

An Export CSR (Customer Service Representative) role is often considered entry level, suitable for candidates with basic communication skills and some knowledge of export processes. Many positions require minimal prior experience, but familiarity with shipping documentation and international trade can be advantageous.

What is an Export CSR?

An Export Customer Service Representative (Export CSR) is a professional responsible for managing the export process and ensuring that international shipments are handled efficiently. They coordinate with customers, carriers, and internal teams to process export documentation, arrange transportation, and comply with customs regulations. Export CSRs play a key role in resolving issues, tracking shipments, and providing excellent service to clients throughout the shipping process.

What are the most common challenges faced by an Export CSR, and how can they be effectively managed?

Export Customer Service Representatives (CSRs) often face challenges such as navigating complex international shipping regulations, managing tight deadlines, and handling communication across different time zones and languages. Staying organized, keeping up-to-date with trade compliance requirements, and developing strong relationships with freight forwarders and clients are key to overcoming these obstacles. Utilizing shipping software and maintaining clear documentation also help streamline the export process and minimize errors, ensuring smooth transactions and satisfied customers.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative (Export CSR), and why are they important?

To thrive as an Export CSR, you need a solid understanding of international trade regulations, logistics processes, and strong customer service abilities, typically supported by a relevant degree or experience in export operations. Familiarity with export documentation systems, ERP software, and compliance platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help you manage client expectations and navigate complex shipping requirements. These skills are essential to ensure timely and accurate export shipments, maintain customer satisfaction, and avoid costly compliance errors.
More about Export Csr jobs
What job categories do people searching Export Csr jobs look for? The top searched job categories for Export Csr jobs are:
Infographic showing various Export Csr job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 82% Full Time, 12% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

11650A - Supervisor, Export

mybakemark

Pico Rivera, CA

Other

Posted 29 days ago

Job description

Summary: BakeMark's Export business serves customers across the Middle East, Europe, Asia, Latin America, and the Caribbean, with shipments originating from Pico Rivera, other BakeMark locations, and overseas dropship vendors. The Export Supervisor leads the Export Customer Service Team and owns the end-to-end administrative execution of every export order — from customer PO through documentation, fumigation, loading, and final invoicing.

This is a hands-on supervisory role. You will manage the Export CSR team while working orders directly alongside them, interfacing daily with customers, the Export sales team, warehouse operations, production, freight forwarders, and government agencies.

 

What You'll Own

  • Direct communication with international customers; receive and enter orders in NDS, including contract pricing
  • Issue proformas, manage prepay confirmations, and coordinate order release
  • Own all export documentation: commercial invoices, packing lists, BOLs, Certificates of Freesale, USMCA Certificates of Origin, FDA Prior Notice filings, and country-specific requirements
  • Ensure product is properly labeled for each destination, including translated labels and date-code formats
  • Stay current on export regulations and coordinate with Quality, Production, and Procurement to maintain compliance
  • Verify product availability, freight pickups, and ensure container loading photos are captured for every shipment
  • Manage shipments originating from other BakeMark locations where documentation flows through Pico
  • Own the drop shipment workflow with overseas vendors
  • Resolve customer issues with BakeMark's long-term interest as the focus
  • Supervise and develop the Export CSR team; build customer profiles and cross-training so the team can cover every account during absences

 

What We're Looking For

This role requires critical thinking and higher-level decision-making. The right candidate is a self-starter who anticipates issues before they occur and develops solutions quickly, operating with minimal supervision.

 

Required

  • 5+ years in international export operations, preferably in food, ingredients, or regulated CPG
  • Working knowledge of U.S. export documentation and regulatory frameworks (FDA, USDA, USMCA)
  • Direct experience entering and maintaining contract pricing in an ERP/order-management system
  • Strong Excel skills — the role involves building customer-specific invoices, proformas, and customs documentation outside standard system outputs
  • Supervisory experience or clear readiness to step into one
  • Excellent written communication for customer relationships across language and time-zone barriers

 

Strongly Preferred

  • Notary commission, or willingness to become one (BakeMark covers certification)
  • Experience with ocean freight booking, BOL preparation, and freight-forwarder coordination
  • Familiarity with destination-specific documentation for the Middle East, EU, UK, Latin America, or Asia
  • Multi-currency invoicing experience
  • Foreign language (any)

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