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Export Csr Jobs (NOW HIRING)

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Customer Service Rep

Metairie, LA

$14.75 - $20/hr

... Customer Service Representative to work in one of their departments. This company works with ... Experience in logistics, transportation, or import/export preferred * High School Diploma required ...

RemX

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Bilingual Customer Service Representative with Export experience

Charlotte, NC · On-site

$22 - $25/hr

RemX is hiring a Bilingual Customer Service Representative/Export with required export experience to support order processing and international shipments. Hours: 8 am - 5 pm Monday-Thursday and 8:00 ...

INEOS

Customer Services Representative

Ashtabula, OH · On-site

$14.50 - $19.75/hr

Provide guidance to less experienced customer service representatives for complex items. Assures ... Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented ...

INEOS

Customer Services Representative

Ashtabula, OH

$14.50 - $19.75/hr

Provide guidance to less experienced customer service representatives for complex items. Assures ... Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented ...

C&D Technologies

Customer Service Representative

Tampa, FL · Hybrid

$14.50 - $19.75/hr

Distribution experience and an export or import background preferred. • Good written and verbal ... customer service and fast-paced environment • Must work well in a team environment • Must ...

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How much do export csr jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for export csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Export Csr vs Customer Service Representative?

AspectExport CsrCustomer Service Representative
Required CredentialsHigh school diploma, industry-specific trainingHigh school diploma or equivalent
Work EnvironmentLogistics, shipping, and international trade settingsRetail, call centers, or service offices
Employer & Industry UsageImport/export companies, freight forwardersRetail, telecom, banking sectors
Common Search & ComparisonExport CSR vs Customer Service Representative

Export CSRs focus on international shipping, customs documentation, and trade compliance, working closely with logistics teams. Customer Service Representatives handle client inquiries, product support, and service issues within various industries. While both roles involve communication skills, Export CSRs specialize in export processes, making their roles distinct in industry-specific environments.

Is CSR an entry level job?

An Export CSR (Customer Service Representative) role is often considered entry level, suitable for candidates with basic communication skills and some knowledge of export processes. Many positions require minimal prior experience, but familiarity with shipping documentation and international trade can be advantageous.

What is an Export CSR?

An Export Customer Service Representative (Export CSR) is a professional responsible for managing the export process and ensuring that international shipments are handled efficiently. They coordinate with customers, carriers, and internal teams to process export documentation, arrange transportation, and comply with customs regulations. Export CSRs play a key role in resolving issues, tracking shipments, and providing excellent service to clients throughout the shipping process.

What are the most common challenges faced by an Export CSR, and how can they be effectively managed?

Export Customer Service Representatives (CSRs) often face challenges such as navigating complex international shipping regulations, managing tight deadlines, and handling communication across different time zones and languages. Staying organized, keeping up-to-date with trade compliance requirements, and developing strong relationships with freight forwarders and clients are key to overcoming these obstacles. Utilizing shipping software and maintaining clear documentation also help streamline the export process and minimize errors, ensuring smooth transactions and satisfied customers.

What are the key skills and qualifications needed to thrive as an Export Customer Service Representative (Export CSR), and why are they important?

To thrive as an Export CSR, you need a solid understanding of international trade regulations, logistics processes, and strong customer service abilities, typically supported by a relevant degree or experience in export operations. Familiarity with export documentation systems, ERP software, and compliance platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help you manage client expectations and navigate complex shipping requirements. These skills are essential to ensure timely and accurate export shipments, maintain customer satisfaction, and avoid costly compliance errors.
More about Export Csr jobs
What job categories do people searching Export Csr jobs look for? The top searched job categories for Export Csr jobs are:
Infographic showing various Export Csr job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 82% Full Time, 12% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Services Representative

Ineos Pigments

Ashtabula, OH

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

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Job Openings >> Customer Services Representative
Customer Services Representative
Summary
Title: Customer Services Representative ID: 1059 Location: Ashtabula, Ohio Department: Commercial Campaign Date: N/A
More about this job >
Description

At INEOS Pigments, we value our people's contribution in making us one of the largest producers of titanium dioxide in North America. Providing numerous products and services to industries around the globe, from coatings to plastics to paper and other end-uses, we invest in employee development and offer a wide range of career opportunities, offering everyone the chance to broaden their experience and build a professionally rewarding career.
 

About the Role

In this role, you will manage all the facets of customer relationships to ensure that defined and agreed to customer needs are met.  Direct relations between external customers and Commercial, Credit, and Transportation/Warehousing personnel.  Manages more complex accounts, which may include export, import, and consignment accounts.  Provide guidance to less experienced customer service representatives for complex items. Assures that all activities comply with customs and transportation guidelines aligned with the country of destination. 
 

.  About You:

  • Relevant BS or BA degree desired or equivalent experience
  • Minimum 2 to 5 years of experience in export customer service function, manufacturing-oriented preferred, with knowledge of customs and shipping documentation requirements.
  • Proficiency in SAP or comparable software system desired
  • Demonstrated ability in detail-oriented functions, with communication and export documentation
  • Demonstrated leadership skills and ability to interact clearly and efficiently with customers, freight forwarders, shippers, and internal business functions.
  • Demonstrated dedication to meeting internal and external customers' expectations while maintaining effective relationships with customers
  • Strong written and verbal communication compete
  • Computer literacy- basic knowledge of MS Office (Word, Excel, and PowerPoint)
  • Ability to work with multi-disciplinary teams and across different locations

Specific Job Responsibilities:

  • Processes the most complex customer orders, inquiries, and complaints covering items or products ordered with deep expertise
  • Maintains ongoing relationships with key customers and commercial staff
  • Utilizes knowledge of products, product availability, sales territories, and individual customers  to provide a communication link to customers
  • Records and processes orders and inquiries received by fax, telephone, and electronic mail. 
  • Provide pricing, availability, and schedule information within established guidelines.
  • Work with freight forwarders to schedule shipments by ocean vessel to meet customer requirements
  • Provides accurate and timely export fillings LC's and customer documentation
  • Provides pricing, availability, and schedule information within the established guidelines.
  • Researches and obtain a resolution of customer issues.
  • Serves as the communications link between customers and sales staff to assure responsiveness
  • Provides guidance and assistance to new and less experienced staff

Our Ashtabula, Ohio Complex, consisting of two plants just south of Lake Erie, is a state of the art manufacturing complex with leading technology and more than 45 years of manufacturing excellence.
INEOS Pigments offers a competitive salary with an annual bonus and a comprehensive benefits package, including paid time off, medical, dental, vision, short-term disability, long-term disability with the buy-up option, basic life & AD&D insurance with a buy-up option for self and dependents, 401(k) with company match.

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