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Remote Global Customer Service Jobs (NOW HIRING)

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site +1

$120K - $129K/yr

Helping coordinate market research client services by cross regions and by categories. Assisting ... Up to 10% mostly domestic travel to HQ, customer visits, and global offices. REQUIREMENTS: Bachelor ...

Nile Global Inc

Global Service Delivery Manager

... remote capacity. In this role, you will be responsible for overseeing the delivery of Nile's cutting-edge networking services across a global customer base. You will ensure exceptional service ...

Revalize

Director, Global Customer Training

Role Summary The Director, Global Customer Training leads a revenue-generating training ... services * Develop and maintain the training catalog, including course packaging, pricing tiers ...

Revalize

Director, Global Customer Training

Role Summary The Director, Global Customer Training leads a revenue-generating training ... services * Develop and maintain the training catalog, including course packaging, pricing tiers ...

Revalize

Director, Global Customer Training

OR · Remote

Role Summary The Director, Global Customer Training leads a revenue-generating training ... services * Develop and maintain the training catalog, including course packaging, pricing tiers ...

Express Employment

Remote Customer Service

Norman, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble, OK at a facility for 6 weeks. Training will not be remote) Salary: $16.00 per hour Work Hours:

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How much do remote global customer service jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote global customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Global Customer Service vs Remote Customer Support Specialist?

AspectRemote Global Customer ServiceRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, global customer service centers or online platformsRemote, online support channels for specific products/services
Industry UsageUsed across industries like retail, telecom, techCommon in tech, software, and product-based companies
Search & Comparison IntentLooking for roles involving international customer interactionsSeeking specialized support roles for specific products or services

Remote Global Customer Service involves handling international customer inquiries across various industries, often requiring multilingual skills and cultural awareness. Remote Customer Support Specialist typically focuses on supporting specific products or services within a company, often in a more localized context. Both roles require strong communication skills and remote work capabilities, but the scope and focus differ based on the customer base and industry needs.

How does working in Remote Global Customer Service differ from traditional in-office customer service roles?

Remote Global Customer Service roles often require greater self-motivation and strong digital communication skills, since you’ll be collaborating with colleagues and customers across time zones and cultures from a home-based or distributed environment. Typical challenges include managing asynchronous communication, staying organized without in-person supervision, and adapting to various communication platforms. However, these positions also offer flexibility, exposure to diverse customer needs, and opportunities to develop cross-cultural competencies. Teams are usually structured to support virtual collaboration, with regular video meetings and online training sessions to ensure alignment and professional growth.

What are the key skills and qualifications needed to thrive as a Remote Global Customer Service representative, and why are they important?

To thrive as a Remote Global Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and experience in customer support, often supported by a relevant degree or prior experience. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools are typically required. Adaptability, cultural sensitivity, and patience are essential soft skills for engaging with diverse customers across different time zones. These skills ensure prompt, empathetic, and effective service delivery, building customer loyalty in a global, virtual environment.

What is a Remote Global Customer Service job?

A Remote Global Customer Service job involves assisting customers from different countries and time zones through digital channels such as email, chat, or phone, all while working from a location outside of a traditional office. Professionals in this role handle inquiries, resolve issues, and provide product or service information to a diverse, international client base. Effective communication skills, cultural sensitivity, and the ability to work independently are essential for success in this position. This role often requires familiarity with customer service software and the ability to adapt to various communication styles across global markets.
More about Remote Global Customer Service jobs
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What are the most commonly searched types of Global Customer Service jobs? The most popular types of Global Customer Service jobs are:
What states have the most Remote Global Customer Service jobs? States with the most job openings for Remote Global Customer Service jobs include:
What job categories do people searching Remote Global Customer Service jobs look for? The top searched job categories for Remote Global Customer Service jobs are:
Remote Global Customer Service jobs near you
Global Customer Experience Specialist

Global Customer Experience Specialist

Coinstar

Pasco, WA • On-site, Remote

$37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The Global Customer Experience Specialist is responsible for ensuring services provided by our outsourced customer service vendor continually enhances the company brand through positive customer and retail partner interactions and experiences, as well as vendor adherence to contractual key performance indicators.
Key Responsibilities
  • Ensure that customer experience center leadership is in synch with Coinstar culture, brand, and values
  • Monitor KPIs to ensure that the customer experience center delivers a quality customer experience as outlined in the Statement of Work
  • Resolve and/or approve customer service Tier 1 issues for customer service vendor
  • Responsible for resolving customer complaints via multiple platforms and various agencies (e.g., social media, Better Business Bureau, email, etc.)
  • Participate in vendor meetings, quality calibration and business reviews
  • Facilitate vendor team lead meetings
  • Complete audits to confirm adherence of company policies and procedures
  • Champion business strategies and new product implementation
  • Bring forward to Vendor Manager recommendations on current policies and procedures as well as day to day process improvements
  • Coordinate and assist in other tasks as needed and work with other departments to resolve issues either directly or indirectly relating to the vendors
  • Perform various administrative tasks

Education & Experience
  • High School diploma or equivalent
  • Minimum 1 - 2 years' experience in an operations environment, preferably with Customer Service or Call Center operations
  • Some supervisory experience is preferred

Knowledge, Skills & Abilities
  • Proficiency in Microsoft Office Software
  • Knowledge of call center technology preferred
  • Analytical skills to interpret trends, identify root causes form conclusions and/or recommendations
  • Versatility and flexibility to respond and adapt quickly and effectively to multiple changing priorities
  • Excellent oral and written communication skills required
  • Bilingual (English/Spanish) is preferred

Location & Travel Expectations
  • Our corporate headquarters is in Bellevue, WA, but remote or work from home arrangements are welcome. Candidates must be located in Washington State or another U.S. Pacific Time Zone location to support team collaboration and business hours.
  • This position requires the ability to work a flexible schedule between the hours of 5:00am-8:00pm Pacific Time.
  • This position requires up to 5% domestic business travel. Potential for one international trip per year.

Pay and Benefits
The typical starting pay range for this position is between $22.82 - $30.83 per hour. Coinstar utilizes geographically based pay ranges, within the United States, which allows us to pay competitively and consistently based on location. Within the range for the applicable geographic area, individual pay is determined by several factors, including job-related skills, experience, and relevant education or training. Your recruiter can share the salary range specific to your location. Employees in this position have the potential to increase their base pay up to $37.00 per hour which is the max end of the range, based on ongoing demonstrated and continuous performance in the role. Short-Term incentives are a part of the total compensation package and are based on Company and Individual performance.
We believe that continued good health, financial security, and work-life balance are important. Coinstar is proud to offer a complete, progressive benefits package including:
  • Health & Wellness Coverage - Three outstanding medical plans to choose from, along with dental and vision insurance, Short- and Long-Term Disability Insurance, and Life Insurance.
  • Retirement Savings - Traditional and Roth 401(k) plans with a company-match that immediately vests.
  • Paid Time-Off - PTO accruals begin at 18 days per year, plus 10 company holidays and 2 floating holidays annually. Additionally, we offer paid parental and adoption leave.
  • Other Perks and Benefits - A generous Corporate Matched Giving plan and an Employee Assistance Program.
  • Work Environment - We offer a casual and flexible work environment with work from home options.

EEO Statement
We are Coinstar because of our people. We value and embrace their unique and diverse talents, perspectives and experiences and strive to build an environment where everyone can bring their best self to work. We are an Equal Opportunity Employer. Coinstar will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact our Human Resources team via AskHR@coinstar.com. We believe that diversity and inclusion make us a better, more innovative, and successful company, and we seek to recruit and retain a diverse talent pool. Even if you do not meet every qualification, we encourage you to apply.
Physical Requirements
Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and other individuals in person and electronically.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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