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Remote Customer Service Work From Home Jobs (NOW HIRING)

Globe Life American Income Division

Customer Service - WFH

$16.50 - $22.25/hr

About the job Customer Service - WFH We are the only 100% union-label supplemental benefits ... We are looking for motivated and service-oriented individuals to join our remote team. You'll work ...

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How much do remote customer service work from home jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is remote customer service work from home?

Remote customer service work from home refers to a job where individuals assist customers with inquiries, complaints, or support needs entirely from their own home, rather than in a traditional office or call center. Employees typically communicate with customers via phone, email, chat, or video calls using company-provided software and equipment. This role requires strong communication skills, problem-solving abilities, and reliable internet access. Remote customer service jobs offer flexibility and the convenience of working from any location, making them popular among people seeking work-life balance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and chat or phone platforms is typically required. Outstanding time management, empathy, and self-motivation are crucial soft skills for remote success. These competencies ensure efficient customer support, high satisfaction, and reliable performance while working independently from home.

What are some common challenges faced by remote customer service representatives working from home?

Remote customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively without direct supervision, and handling technical issues with home office equipment. Additionally, working from home can sometimes feel isolating, so staying connected through regular team meetings and chats is important. Successfully overcoming these challenges requires strong self-motivation, adaptability, and a proactive approach to seeking support when needed.

What is the difference between Remote Customer Service Work From Home vs Remote Technical Support Work From Home?

AspectRemote Customer Service Work From HomeRemote Technical Support Work From Home
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often preferred
Work EnvironmentHome office, call center software, customer interactionHome office, troubleshooting tools, technical software
Employer & Industry UsageRetail, telecom, e-commerce companiesIT firms, software companies, tech support providers
Common Search & ComparisonYesYes

While both roles involve working remotely from home, Remote Customer Service Work From Home focuses on assisting customers with general inquiries and support, often requiring strong communication skills. Remote Technical Support Work From Home involves resolving technical issues, requiring technical knowledge or certifications. The roles share similar work environments and are common in various industries, but they differ in required skills and expertise.

What is the easiest remote customer service work from home job to get hired for?

Entry-level remote customer service positions that require basic communication skills, a quiet work environment, and a computer with internet access are generally the easiest to secure. These roles often do not require prior experience or specialized certifications and may include chat or email support jobs with flexible schedules.
More about Remote Customer Service Work From Home jobs

What cities are hiring for Remote Customer Service Work From Home jobs?

Cities with the most Remote Customer Service Work From Home job openings:

What states have the most Remote Customer Service Work From Home jobs?

States with the most job openings for Remote Customer Service Work From Home jobs include:

What job categories do people searching Remote Customer Service Work From Home jobs look for?

The top searched job categories for Remote Customer Service Work From Home jobs are:

Remote Customer Service Work From Home jobs near you
Infographic showing various Remote Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Entry-Level Remote Customer Associate | Customer Service | Work From Home

Globe Life American Income Division

Remote

$14.75 - $20.50/hr

Other

Medical, Life

Posted 19 days ago

Job description

Entry-Level Remote Customer Associate / Customer Service / Work From Home
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance BonusesMake an Impact From Anywhere - No Experience Needed
Are you friendly, motivated, and looking for a work-from-home career where you can help people while building valuable professional skills?
AO | Globe Life is expanding our remote team and seeking Entry-Level Remote Customer Associates to support working families across the United States.
In this role, you'll connect with clients virtually, answer questions, explain available life, accident, and supplemental health benefits, assist with enrollment, and provide ongoing customer support.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, one-on-one mentorship, and continued professional development to help you get started.
• 100% Remote / Work From Home
• Entry-Level - No Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Commission Pay + Performance Bonuses
• Flexible Scheduling
• Comprehensive Training & Mentorship
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As an Entry-Level Remote Customer Associate, you'll focus on customer service, benefits education, enrollment assistance, and relationship building.
  • Meet with clients through scheduled Zoom and phone appointments
  • Connect with individuals and families who have requested benefit information
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Help clients understand coverage and make informed decisions
  • Guide clients through applications and enrollment
  • Provide follow-up assistance and ongoing customer support
  • Help with policy reviews and beneficiary updates when needed
  • Maintain accurate digital client records and documentation
  • Build long-term relationships through trust and exceptional service
  • Participate in ongoing training, coaching, and professional development
Why You'll Love This Opportunity
🏠 100% Work From Home
Build your career without the daily commute.
You'll have the flexibility of a virtual environment while receiving ongoing support from an experienced team.
📞 Qualified Leads - No Cold Calling
Spend your time helping people rather than searching for prospects.
You'll connect with qualified individuals who have requested information about available benefits, with leads provided at no cost.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Additional incentives for qualifying representatives
  • Leadership compensation opportunities as you advance
This is a commission-based opportunity, not an hourly or salaried customer-service position. Earnings vary based on individual production and performance.No Experience? We'll Train You.
You don't need an insurance background to succeed here.
We provide:
  • Structured virtual onboarding
  • State insurance licensing guidance
  • Benefits and product education
  • Customer-service training
  • Enrollment and client-support training
  • One-on-one mentorship
  • Weekly coaching and development
  • Leadership training for those interested in advancement
You bring the motivation and willingness to learn-we'll provide the training and support.Benefits & Professional Growth
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Renewal and residual income opportunities
  • Professional development resources
  • Leadership training
  • Performance recognition and incentives
  • Company-sponsored conferences and events
  • Incentive travel opportunities
  • Long-term career advancement
Who Thrives Here?
We're looking for individuals who are:
  • Friendly, professional, and comfortable talking with people
  • Strong communicators and active listeners
  • Customer-focused and genuinely enjoy helping others
  • Positive and willing to learn
  • Self-motivated and dependable
  • Organized with good time-management skills
  • Comfortable working independently from home
  • Coachable and receptive to feedback
  • Comfortable using computers, Zoom, email, and online systems
  • Interested in building a long-term career rather than simply finding a temporary job
Experience in customer service, retail, hospitality, healthcare, education, administration, banking, call centers, military service, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be comfortable meeting with clients virtually
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Opportunity for Advancement
This position can be the starting point for a long-term career.
Motivated representatives may have opportunities to progress into:
Customer Associate → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, initiative, and leadership development-not simply tenure.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.Ready to Make an Impact From Home?
If you're ready to start a remote, entry-level career where you can help families, develop valuable professional skills, and create long-term growth opportunities, we'd love to hear from you.
Apply today to be considered for our Entry-Level Remote Customer Associate opportunity.No Experience Needed. Full Training Provided. Help Families. Build Your Future From Home. 🚀

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