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Grubhub Customer Service Work From Home Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

Globe Life American Income Division

Customer Service - WFH

$16.50 - $22.25/hr

About the job Customer Service - WFH We are the only 100% union-label supplemental benefits provider in the world , proudly serving over 40,000 unions and associations internationally. For more than ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Grubhub Customer Service Work From Home information

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How much do grubhub customer service work from home jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for grubhub customer service work from home in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Grubhub Customer Service Work From Home?

A Grubhub Customer Service Work From Home job involves assisting Grubhub customers remotely, typically by answering questions, resolving order issues, and providing support via phone, chat, or email. Employees in this role work from their own home, using a computer and internet connection to access Grubhub's systems. The job focuses on delivering excellent customer service, troubleshooting problems, and ensuring a positive experience for users of the Grubhub platform. Grubhub provides training and resources to help remote agents succeed in this role.

What are the key skills and qualifications needed to thrive as a Grubhub Customer Service Work From Home representative?

To thrive as a Grubhub Customer Service Work From Home representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, online chat platforms, and ticketing systems is essential. Outstanding patience, active listening, and time management help individuals excel in resolving customer inquiries remotely. These skills ensure efficient, accurate support and positive customer experiences in a fast-paced, virtual environment.

What are some common challenges faced by Grubhub Customer Service representatives working from home, and how are they supported in overcoming them?

Grubhub Customer Service representatives working from home often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining focus in a remote environment. To support team members, Grubhub provides comprehensive training, access to knowledge bases, and virtual team meetings for collaboration and guidance. Supervisors are readily available for escalation support, and regular check-ins help ensure remote employees feel connected and have the resources they need to succeed.

What is the difference between Grubhub Customer Service Work From Home vs Uber Eats Customer Support Work From Home?

AspectGrubhub Customer Service Work From HomeUber Eats Customer Support Work From Home
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & IndustryPart of Grubhub, food delivery industryPart of Uber Eats, food delivery industry
Common Search IntentCompare remote customer service roles in food deliveryCompare remote customer support jobs in food delivery

Both Grubhub Customer Service and Uber Eats Customer Support Work From Home roles involve remote customer service in the food delivery industry, requiring similar credentials and offering flexible home-based work. The main differences lie in the specific employer and platform, but the job functions and work environment are quite comparable for those seeking remote roles in this sector.

More about Grubhub Customer Service Work From Home jobs

What cities are hiring for Grubhub Customer Service Work From Home jobs?

Cities with the most Grubhub Customer Service Work From Home job openings:

What states have the most Grubhub Customer Service Work From Home jobs?

States with the most job openings for Grubhub Customer Service Work From Home jobs include:

What job categories do people searching Grubhub Customer Service Work From Home jobs look for?

The top searched job categories for Grubhub Customer Service Work From Home jobs are:

Grubhub Customer Service Work From Home jobs near you
Infographic showing various Grubhub Customer Service Work From Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Re-posted 3 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)