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Remote Contact Tracing Jobs (NOW HIRING)

SaferMe Limited

Customer Success Manager

As a contact tracing solution, you have the opportunity to be on the front lines of helping ... Experience using help desk software and remote support tools * Understanding of how CRM systems ...

MCI

Remote Contact Center Customer Service Representative

$16.50 - $22.25/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...

SwipeSense

Sr. Software Engineer:UI (Remote)

Atlanta, GA · Remote

$130K - $160K/yr

... contact tracing. WHO WE NEED SwipeSense builds and manages large-scale distributed IoT hardware ... Please note: position is a full-time, exempt remote position operating in US eastern time.

SwipeSense

Sr. Software Engineer:UI

Atlanta, GA · Remote

$130K - $160K/yr

... contact tracing. WHO WE NEED SwipeSense builds and manages large-scale distributed IoT hardware ... Please note: position is a full-time, exempt remote position operating in US eastern time.

SwipeSense

Sr. Software Engineer:UI

Atlanta, GA · On-site +1

$130K - $160K/yr

... contact tracing. WHO WE NEED SwipeSense builds and manages large-scale distributed IoT hardware ... Please note: position is a full-time, exempt remote position operating in US eastern time.

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How much do remote contact tracing jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for remote contact tracing in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Contact Tracing position, and why are they important?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a typical workday look like for a Remote Contact Tracer?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a Remote Contact Tracing job?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

More about Remote Contact Tracing jobs
What cities are hiring for Remote Contact Tracing jobs? Cities with the most Remote Contact Tracing job openings:
What are the most commonly searched types of Contact Tracing jobs? The most popular types of Contact Tracing jobs are:
What states have the most Remote Contact Tracing jobs? States with the most job openings for Remote Contact Tracing jobs include:
What job categories do people searching Remote Contact Tracing jobs look for? The top searched job categories for Remote Contact Tracing jobs are:
Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,972 per year, or $19.7 per hour.

Customer Success Manager

SaferMe Limited

Remote

Other

Posted 15 days ago

Job description

Customer Support Specialist

As the internal voice of the customer to the rest of our teams, you will form the bridge between our solution and our clients, helping them take full advantage of what we can provide now and in the future.

As a contact tracing solution, you have the opportunity to be on the front lines of helping businesses reduce the spread of COVID-19 within their organization.

This is not only a historic time globally, but a time for the revolution of prioritizing health and safety within businesses and organizations.

Key Responsibilities and Expected Deliverables
  • Gather feedback and analyse data from our customer base
  • Curiously study other CSM programs and latest trends
  • Know the company's products inside and out and become a product expert
  • Provide technical consultation and training
  • Help our customers to plan and understand how to utilize SaferMe software based on their business needs and outcomes
  • Handle support issues by phone and email
  • Record all interactions in the CRM - Hubspot
  • Play a key role in implementation and providing a top notch delivery
  • Onboard customers and their staff and provide ongoing user training
  • Build and maintaining relationships and showing genuine care
  • Support key account holders by finding ways to increase user engagement
Requirements
  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Experience using help desk software and remote support tools
  • Understanding of how CRM systems work
  • Excellent communication and problem-solving skills

Competitive remuneration packages are on offer.

If you think you will be a good fit please send a cover letter and resume/CV to jenny.busing@safer.me

Apply