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How much do remote contact tracing jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote contact tracing in Oregon is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What are popular job titles related to Remote Contact Tracing jobs in Oregon? For Remote Contact Tracing jobs in Oregon, the most frequently searched job titles are:
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Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in Oregon as of July 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Temporary. Highlights an 100% Remote job distribution, with an average salary of $43,319 per year, or $20.8 per hour.

Contact Center Representative I

StanCorp Financial Group, Inc.

Portland, OR • On-site, Remote

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

The next part of your journey is right around the corner - with The Standard.
A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we've been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?
Job Summary
Serve as a primary contact for members by delivering personalized, accurate information and guidance through a variety of communication channels. Facilitate a seamless member experience by answering product-related questions, resolving transactions, and improving understanding of available offerings. Conduct research and problem-solving to address client issues, ensuring timely follow-up and resolution. Provide technical, procedural, and operational support while adhering to established policies and service standards. Use de-escalation techniques, performance monitoring tools, and customer feedback to enhance service quality and meet Contact Center performance metrics.
* Ability to work 9:30am-6pm PST is required for this role.
Key Responsibilities
  • Respond to member inquiries with accurate, personalized information and support across products, policies, and procedures.
  • Research and resolve member transactions, including determining eligibility and communicating outcomes within established guidelines.
  • Monitor and follow up on client issues, escalating cases as needed and using de-escalation techniques to ensure a positive member experience.
  • Utilize systems and performance tools to meet metrics for quality assurance, schedule adherence, and customer satisfaction.
  • Gather and analyze customer feedback to recommend process improvements, update communications, and support customer-focused projects.

Skills and Background You'll Need
Education: High school diploma or equivalent required; associate degree preferred
Experience: 2 years in a dynamic customer service environment
  • Telephonic customer service experience preferred
  • Strong verbal and written communication skills with the ability to provide clear, accurate, and personalized information
  • Demonstrated ability to handle high-volume inquiries across multiple communication channels (phone, email, chat, etc.)
  • Proven problem-solving and research skills to investigate and resolve member issues effectively

Key Behaviors of a Successful Candidate
  • Driving Success: Acts with urgency, pursues ambitious goals and shows resilience in the face of obstacles and setbacks.
  • Adaptability: Sees possibilities in changing circumstances, accepts and understands change and alters behavior as necessary.
  • Costumer Focus: Understands and anticipates both internal and external customer needs and develops customer-inspired solutions that exceed expectations.

Why Join The Standard?
We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:
  • A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions
  • An annual incentive bonus plan
  • Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually - PTO increases with tenure
  • A supportive, responsive management approach and opportunities for career growth and advancement
  • Paid parental leave and adoption/surrogacy assistance
  • An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.
  • Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.
Salary Range:
20.00 - 26.20
Positions will be posted for at least 5 days from original posting date.
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant's specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.

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