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Remote Contact Tracing Jobs (NOW HIRING)

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

Baker Tilly

Client Services Representative (Temporary)

$15.97 - $41/hr

Ability to effectively work in a remote contact center environment. * Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously. * A hard ...

DivIHN

Cloud/AI Developer (Remote)

$57.50 - $78.75/hr

For further inquiries about this opportunity, please contact one of our Talent Specialists ... tracing, alerting, and operational documentation/runbooks. * Work closely with cross-functional ...

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Remote Contact Tracing information

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$13

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How much do remote contact tracing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote contact tracing in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.56 per hour, depending on experience, location, and employer.

What is a remote contact tracing?

A Remote Contact Tracing job involves calling individuals who have been exposed to a contagious disease to provide guidance, assess symptoms, and offer resources. Contact tracers collect relevant information, educate contacts on quarantine procedures, and help prevent further spread. This role typically requires strong communication skills, attention to detail, and the ability to handle sensitive information confidentially. Remote contact tracers work from home but collaborate with public health teams to ensure effective case management.

What does a remote contact tracer do?

A typical day for a Remote Contact Tracer involves reaching out to individuals who have been identified as contacts of someone diagnosed with an infectious disease, mainly via phone or secure online platforms. You will collect relevant information, provide guidance on quarantine protocols, and answer questions about the disease or public health resources. Collaboration with supervisors and other team members is common, especially for complex cases or follow-ups. The remote nature of the job means you'll be working from home, following a structured schedule, and adhering to privacy and data security protocols at all times.

What are the key skills and qualifications needed for remote contact tracing?

To succeed as a Remote Contact Tracing professional, you need a background in public health, strong communication abilities, and data entry proficiency, often supported by training in epidemiology or a related field. Familiarity with contact tracing software platforms, electronic databases, and sometimes HIPAA certification is typically required. Attention to detail, active listening, and cultural sensitivity are valuable soft skills that enhance effectiveness in this position. These competencies are crucial for accurately gathering sensitive information, maintaining confidentiality, and providing support to affected individuals during public health investigations.

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What cities are hiring for Remote Contact Tracing jobs?

Cities with the most Remote Contact Tracing job openings:

What are the most commonly searched types of Contact Tracing jobs?

The most popular types of Contact Tracing jobs are:

What states have the most Remote Contact Tracing jobs?

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Remote Contact Tracing jobs near you
Infographic showing various Remote Contact Tracing job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 13% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,972 per year, or $19.7 per hour.

Client Services Representative (Temporary)

Baker Tilly

Remote

$15.97 - $41/hr

Other

Posted 14 days ago

Baker Tilly rating

8.7

Company rating: 8.7 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

4th of 22 rated bookkeepers and accountants

Job description

Temporary Client Services Representative

We are looking to hire a temporary Client Services Representative to support our Benefits Administration team. This position will begin in September and run through March 2027.

Responsibilities:

  • Support large volumes of inbound and outbound contacts promptly.
  • Identify customer needs, clarify information, research issues and provide next steps and solutions.
  • Keep detailed records of contacts in the agent ticketing system.
  • Maintain ownership of contact experience and resolution for assigned casework.
  • Follow compliance guidelines and reference job aides when addressing varying topics.
  • Accurately and actively utilize the ticketing process to collaborate with team members and resolve assigned cases.
  • Maintain awareness of client updates, policy or procedure changes
  • Ability to meet or exceed established goals for both internal call monitoring audits, contact metrics, and client satisfaction surveys.
  • Project a professional attitude and positive image.
  • Build sustainable relationships with internal service partners.
  • Complete educational seminars to enhance knowledge, performance and maintain continuing educations requirements.
  • Demonstrate strong soft skills, including active listening, empathy, and adaptability. Anticipate customer needs and tailor responses accordingly.
  • Adhere to attendance and punctuality standards.
  • Adapt to change and meet the changing demands of the work environment.
  • Assist other department personnel as needed due to fluctuating workloads.
  • Compliance with HIPAA regulations and all Baker Tilly Vantagen guidelines.

Qualifications:

  • High School diploma required, associate's degree preferred.
  • 2 years of customer service experience with high level of customer engagement in lieu of associate's degree.
  • A basic understanding of health insurance terminology is preferred.
  • Ability to effectively work in a remote contact center environment.
  • Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously.
  • A hard-wired ethernet connection is required – high- speed WIFI with consistent minimum download speeds of 100 mbps and upload speeds of 10 mbps. Live demonstration of this may be required.
  • Ability to work in high pressure environment and deal effectively with all customers including strong de-escalation skills.
  • Commitment to high quality service.
  • Excellent oral & written communication skills.
  • Ability to locate and interpret complex information from a variety of data sources.
  • Ability to work in a fast-paced production and quality environment to meet required standards
  • Ability to work a flexible 8.5-hour shift based on business needs. Scheduled work hours may vary from day to day, and employees will be notified of schedule changes in advance.
  • Shift start times may be as early as 8:00 a.m. Eastern Time (ET), and some shifts may begin later in the day and end as late as 8:00 p.m. ET. Candidates must be able to accommodate varying schedules within these operating hours.
  • Ability to follow scripts, procedures, client-specific guidelines, and compliance requirements.
  • Understanding of confidentiality expectations, including handling sensitive personal and health-related information.

The pay rate range for this job position is $15.97 to $41.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

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