ZipRecruiter

Log In

2

Work From Home Customer Service Supervisor Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

R&C Multiservices Solutions

Be Seen First

work at home Customer service agent

Trenton, NJ · Remote

ooking for bilingual French and English agents for customer service. No experience needed. Training will be provided. It is a work from home opportunity. Computer or laptop with internet access and a ...

R&C Multiservices Solutions

Be Seen First

work at home Customer service agent

Trenton, NJ · Remote

ooking for bilingual French and English agents for customer service. No experience needed. Training will be provided. It is a work from home opportunity. Computer or laptop with internet access and a ...

next page

Showing results 1-20

All Jobsremote JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsWork From Home Customer Service Supervisor Jobs

Work From Home Customer Service Supervisor information

See salary details

$24.5K

$58K

$101K

How much do work from home customer service supervisor jobs pay per year?

As of Aug 28, 2026, the average yearly pay for work from home customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Work From Home Customer Service Supervisor do?

A Work From Home Customer Service Supervisor oversees a team of remote customer service representatives, ensuring they deliver high-quality support to customers. Their responsibilities include monitoring performance metrics, providing coaching and feedback, resolving escalated issues, and implementing company policies. They also facilitate training, schedule shifts, and ensure that the team meets or exceeds service goals, all while working remotely. Strong communication, leadership, and problem-solving skills are essential in this role.

How does a Work From Home Customer Service Supervisor effectively support and manage a remote team?

A Work From Home Customer Service Supervisor typically uses a combination of virtual communication tools, regular check-ins, and performance monitoring software to support and manage their team remotely. They are responsible for fostering team cohesion, providing timely feedback, and ensuring that customer service standards are met even in a distributed environment. Common challenges include maintaining team motivation and addressing issues like isolation or miscommunication. Supervisors often schedule regular video meetings, share clear goals, and encourage open communication to help their team stay engaged and productive.

What are the key skills and qualifications needed to thrive as a Work From Home Customer Service Supervisor, and why are they important?

To thrive as a Work From Home Customer Service Supervisor, you need strong leadership abilities, customer service experience, and often a bachelor's degree or equivalent work background. Familiarity with CRM platforms, workforce management tools, and remote communication systems like Slack or Zoom is essential. Excellent communication, problem-solving, and motivational skills help foster team engagement and resolve escalated issues effectively. These competencies are crucial for maintaining high team performance, customer satisfaction, and smooth operations in a remote environment.

What is the difference between Work From Home Customer Service Supervisor vs Work From Home Customer Service Representative?

AspectWork From Home Customer Service SupervisorWork From Home Customer Service Representative
CredentialsHigh school diploma or equivalent; leadership experience often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentOversees team remotely, manages escalationsHandles customer inquiries directly from home
Employer UsageCommon in call centers, retail, and service industriesWidespread across various sectors including retail, telecom, and tech

The main difference is that the Work From Home Customer Service Supervisor manages and oversees customer service teams remotely, while the Work From Home Customer Service Representative handles customer inquiries directly. Supervisors require leadership skills and experience, whereas representatives focus on direct customer interaction. Both roles are essential in remote customer service operations across many industries.

More about Work From Home Customer Service Supervisor jobs

What cities are hiring for Work From Home Customer Service Supervisor jobs?

Cities with the most Work From Home Customer Service Supervisor job openings:

What states have the most Work From Home Customer Service Supervisor jobs?

States with the most job openings for Work From Home Customer Service Supervisor jobs include:

What job categories do people searching Work From Home Customer Service Supervisor jobs look for?

The top searched job categories for Work From Home Customer Service Supervisor jobs are:

Work From Home Customer Service Supervisor jobs near you
Infographic showing various Work From Home Customer Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Temporary. Highlights an 100% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

WFH - Customer Service Rep

Remote

Globe Life American Income Division
Insurance Services • 11 - 50 employees
Learn more about Globe Life American Income Divisionexternal

$16.50 - $22.25/hr

Other

Dental

Posted 16 days ago

Job description

About the job WFH - Customer Service Rep
Who We Are
We partner with unions, credit unions, and associations across the US to provide their members with long-term benefit programs designed to protect their families. Our work is centered around supporting everyday people and helping them secure coverage they can rely on.
As we continue to expand, we're looking for individuals who are motivated, dependable, and enjoy working with people.
What You'll Do
You'll connect with families who are eligible for benefits and walk them through their options in a clear, straightforward way. This role is fully remote and focused on delivering a smooth, professional client experience.

  • Meet with clients over Zoom to review available benefits
  • Accurately complete and manage all documentation
  • Maintain ongoing communication and follow-ups with clients
  • Work with your team to improve efficiency and overall service
What You Bring
  • Legally able to work in Canada/USA
  • High school diploma or equivalent
  • Previous experience in customer service or working with clients is an asset
Key Traits
  • Strong communication and people skills
  • Organized with solid attention to detail
  • Comfortable working remotely and managing your time
  • Quick thinker with a problem-solving mindset
  • Team player with a positive attitude
What You'll Get
  • Full benefits package (dental, prescriptions, travel, and more)
  • Work-from-home flexibility
  • Ongoing training with clear advancement opportunities
  • Performance-based bonuses and incentive trips
  • A team environment that supports your growth

Apply