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Remote Health Insurance Customer Service Jobs (NOW HIRING)

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

Managed Care Staffers

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Health Insurance Customer Care Specialist

Chicago, IL · Remote

$24/hr

Remote Temporary (Possibly Temp to Hire) F/T Medicare Benefits Customer Care Specialist Needed $24 ... Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

Indemnify America

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Hospital Indemnity & Health Insurance Agent

Lakewood, NJ · Remote

$2.0K - $3.0K/wk

Remote Health Insurance Agent - Private Market (Work From Home, Hourly & Commission-Based) Weekly ... Track sales activity using CRM and lead management tools Requirements * Active Health Insurance ...

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... health resources, wellness challenges, and employee assistance programs. Entrata Cares programs ...

Entrata

Insurance Customer Service Representative

Lehi, UT · On-site +1

$17.45 - $27.31/hr

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ... health resources, wellness challenges, and employee assistance programs. Entrata Cares programs ...

Ideal Concepts

Remote Health Insurance Sales Agent

PA · Remote

We combine our leading-edge technology with extraordinary service from our Advisors to ensure we ... And we can cover all of their insurance needs, from health to Medicare as well as life, home, auto ...

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Lagrange Benefits Group

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Health Insurance Agent

Lagrange, GA · Remote

$1.0K - $3.0K/wk

We are seeking a Health Insurance Agent to join our team! You will be responsible for expanding the ... Previous experience in insurance, customer service, or other related fields * Ability to build ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Jul 25, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

More about Remote Health Insurance Customer Service jobs
What cities are hiring for Remote Health Insurance Customer Service jobs? Cities with the most Remote Health Insurance Customer Service job openings:
What states have the most Remote Health Insurance Customer Service jobs? States with the most job openings for Remote Health Insurance Customer Service jobs include:
What job categories do people searching Remote Health Insurance Customer Service jobs look for? The top searched job categories for Remote Health Insurance Customer Service jobs are:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Insurance Customer Service Representative

Insurance Customer Service Representative

ALLSTATE Insurance Agency

Houston, TX • Remote

$75K - $135K/yr

Full-time

PTO

Posted 7 days ago

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Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 560 frontline employees who took The Breakroom Quiz

204th of 281 rated insurance

Job description

Location: Kingwood, TX (Houston Area) –Licensed Insurance Customer Service Manager

Compensation:  Total Earning Potential: $75,000-$135,000+ ($50,000 Base Salary + Monthly Incentives + Sales Commissions)

About the Role

*Active Property & Casualty Insurance License Required

ShieldRight LLC is a fast-growing Allstate Agency serving customers throughout Texas. We are seeking a bilingual, licensed insurance professional who excels at customer service, client retention, relationship building, and cross-selling.

This is an excellent opportunity for a high-performing individual seeking a long-term career path with a fast-growing agency. A strong performer will have opportunities to take on increasing responsibilities, develop leadership skills, and grow with the agency over time. Our agency has a helpful team culture and progressive management, which makes work more fun for everyone. In Office position is preferable but we are able to remote across the country.

Responsibilities

  • Handle customer service requests including policy changes, endorsements, billing inquiries, coverage questions, and claims assistance.
  • Conduct policy reviews, customer retention activities, and cross-sell conversations.
  • Draft and respond to customer emails, text messages, and other communications professionally and efficiently.
  • Utilize Allstate systems including eAgent, DASH reports, and agency management tools to identify follow-up opportunities and business growth opportunities.
  • Generate, review, and analyze agency reports to identify retention, cross-sell, account-rounding, and revenue-growth opportunities.
  • Coordinate effectively with team members to deliver exceptional customer service.
  • Identify opportunities to improve service processes, workflow efficiency, and client retention outcomes.
  • Maintain compliance with Allstate guidelines, agency procedures, and applicable insurance regulations.
  • Consistently deliver an exceptional customer experience through responsiveness, professionalism, and attention to detail.
  • Take ownership of customer concerns from start to finish, ensuring timely follow-up, clear communication, and a genuine commitment to doing what is right for the customer.
  • Stay current on insurance products, policy changes, training, and professional development.

Required Qualifications

  • Active Property & Casualty Insurance License (Texas preferred; out-of-state licenses considered).
  • Minimum 2 years of insurance customer service or account management experience.
  • Bilingual in English and Spanish.
  • Ability to work in-office in Kingwood, Texas.
  • Strong verbal and written communication skills.
  • Excellent customer service, organizational, and relationship-building skills.
  • Comfortable using computers, Microsoft Office, and agency management systems.
  • Ability to learn and utilize reports, analytics, and agency performance tools.
  • Self-motivated with a positive attitude, strong work ethic, and growth mindset.

Preferred Qualifications

  • Active Life & Health Insurance License.
  • Previous Allstate Agency experience.
  • Experience with eAgent, DASH reports, or similar agency management systems.
  • Proven success with customer retention, cross-selling, or account rounding.
  • Team leadership or supervisory experience.

Benefits

  • Paid Time Off (PTO)
  • Monthly Customer Service Incentive Program
  • Sales & Cross-Sell Commissions
  • Recognition Awards, Spot Bonuses, and Gift Cards
  • Career Growth Opportunities

Schedule

  • Monday – Friday
  • 8:30 AM – 5:30 PM (Mon–Wed)
  • 8:30 AM – 5:00 PM (Thu–Fri)
  • In Office
  • No Weekends

Apply Today

If you're a licensed insurance professional who enjoys helping customers, identifying opportunities, and growing within a fast-growing agency, we'd love to hear from you.

Qualified candidates will be contacted promptly for an initial phone interview.

ShieldRight LLC is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all qualified applicants.

This position is offered through an independently owned and operated Allstate Exclusive Agency.

Company Description

ShieldRight LLC is a fast-growing Allstate Agency serving customers throughout Texas. We are seeking a licensed insurance professional (bilingual preferred) who excels at Insurance sales and customer satisfaction.
This is an excellent opportunity for a high-performing sales LSP who consistently sells $80k-$100K+ premium a month, as the incentive scheme is very attractive and transparent, managed using Performology, with very high spend on marketing/ insurance leads which allows you to earn high commissions. A strong performer will have opportunities to take on increasing responsibilities, develop leadership skills, and grow with the agency over time. Just message us with your phone number and lets talk !

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Hours and flexibility

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