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Remote Health Insurance Customer Service Jobs (NOW HIRING)

ALLSTATE Insurance Agency

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Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

  • PTO

In Office position is preferable but we are able to remote across the country. Responsibilities ... Active Life & Health Insurance License. * Previous Allstate Agency experience. * Experience with ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

More about Remote Health Insurance Customer Service jobs

What cities are hiring for Remote Health Insurance Customer Service jobs?

Cities with the most Remote Health Insurance Customer Service job openings:

What states have the most Remote Health Insurance Customer Service jobs?

States with the most job openings for Remote Health Insurance Customer Service jobs include:

What job categories do people searching Remote Health Insurance Customer Service jobs look for?

The top searched job categories for Remote Health Insurance Customer Service jobs are:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative

Allstate Insurance Agency - Kristie Barrett

Plano, TX • Remote

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago

Job description

Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Insurance Customer Service Representative
Kristie Barrett Allstate Agency – Full Time

We are looking for an experienced licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you.
Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits
Base salary + uncapped commission
Paid training
Health, Dental, and Vision insurance
Paid time off (PTO) and paid holidays
Growth opportunities within the agency
Responsibilities
Provide excellent customer service to maintain strong client relationships
Handle policy changes, billing inquiries, and customer account updates
Process Evidence of Insurance and policy documents
Assist with cross-selling opportunities and referrals for additional products
Meet individual and agency performance goals
Identify opportunities for financial services and refer to appropriate team members
Requirements
Active Property & Casualty license (required)
Minimum 1 year of Allstate customer service experience (required)
Prior insurance experience required
Strong communication and problem-solving skills
Coachable, dependable, and results-driven
Positive and professional attitude
If you’re ready to grow your career with a supportive and high-performing team, apply today!

This is a remote position.