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Health Insurance Customer Care Specialist

Chicago, IL · Remote

$24/hr

Remote Temporary (Possibly Temp to Hire) F/T Medicare Benefits Customer Care Specialist Needed $24 ... Medicare Claims & Benefits knowledge, and related customer service call center experience are ...

Staff My Agency

Licensed Insurance Customer Service

Austin, TX · On-site +1

$39K - $54K/yr

Flexible schedule - 1 remote day per week * Will also consider a relocation incentive for qualified ... Life and Health license preferred * Customer Service and/or Sales experience (outside sales or ...

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How much do remote health insurance customer service jobs pay per year?

As of Jun 7, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

More about Remote Health Insurance Customer Service jobs
What cities are hiring for Remote Health Insurance Customer Service jobs? Cities with the most Remote Health Insurance Customer Service job openings:
What states have the most Remote Health Insurance Customer Service jobs? States with the most job openings for Remote Health Insurance Customer Service jobs include:
What job categories do people searching Remote Health Insurance Customer Service jobs look for? The top searched job categories for Remote Health Insurance Customer Service jobs are:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.
Remote Health Insurance Customer Advocate I

Remote Health Insurance Customer Advocate I

Cambia Health Solutions

Medford, OR • Remote

$19 - $22.25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Cambia Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

102nd of 260 rated insurance

Job description

Cambia Health Solutions is looking for a Customer Service Professional to join their team. This temporary remote role, available to candidates in OR, WA, ID, and UT, involves answering calls and guiding members on benefits and claims. Candidates should have a high school diploma and at least six months of customer service experience.

Excellent multitasking skills and PC proficiency are essential. The starting pay ranges from $19.00 to $22.25 per hour, depending on experience and location. J-18808-Ljbffr

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