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Remote Health Insurance Customer Service Jobs (NOW HIRING)

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

  • PTO

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · On-site +1

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

More about Remote Health Insurance Customer Service jobs

What cities are hiring for Remote Health Insurance Customer Service jobs?

Cities with the most Remote Health Insurance Customer Service job openings:

What states have the most Remote Health Insurance Customer Service jobs?

States with the most job openings for Remote Health Insurance Customer Service jobs include:

What job categories do people searching Remote Health Insurance Customer Service jobs look for?

The top searched job categories for Remote Health Insurance Customer Service jobs are:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Rep

Chris Galban

San Angelo, TX • Remote

$15 - $20/hr

Full-time

PTO

Re-posted 19 days ago

Job description

Established in 2018, the Chris Galban Agency has consistently ranked in the top 1% of Allstate agencies nationwide. That level of performance comes from a combination of strong sales execution, a team-first mindset, and a commitment to delivering real value to clients. We focus on the customer first, taking the time to understand their needs and match them with the right coverage. We build relationships and create long-term trust. The culture here is competitive, collaborative, and energetic. Agents work together to hit team goals while also pushing themselves to win individually every day. Employees here value a strong team atmosphere and a fun, high-energy environment that keeps the work engaging.

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist clients with policy needs, and identify opportunities to improve coverage and retention. This role is ideal for someone who enjoys working with people, solving problems, and contributing to both service and sales success.

  • Base pay of $15 to $20 per hour based on experience
  • Bonus opportunities and performance incentives
  • Paid time off, paid holidays, and paid sick leave
  • Career growth and advancement opportunities
  • Office snacks and coffee

If you are a customer-focused professional who enjoys building relationships and wants to grow within a high-performing agency, apply today!

Responsibilities
  • Greet customers in person in a friendly and professional manner
  • Handle inbound calls, emails, and chats efficiently
  • Direct inquiries to the appropriate team members
  • Analyze customer needs and provide tailored solutions
  • Support sales efforts through education and cross-selling
  • Resolve client concerns and negotiate solutions when needed
Requirements
  • A valid Property & Casualty license is required, or willing to obtain
  • Strong verbal and written communication skills
  • Ability to handle customer interactions professionally and efficiently
  • Strong problem-solving and negotiation abilities
  • Customer-focused mindset with attention to detail
  • Ability to work both independently and within a team
  • Experience in insurance or customer service is a plus
Benefits
Paid Time Off (PTO)###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Bonus Opportunities###Licensing Assistance###Work-Life Balance###Holidays Off###Paid Holidays###Professional Development###Advancement Opportunities###Continuing Education Opportunities###Ongoing Training Seminars###Professional Work Environment###Team Building Activities###Equipment Provided###Office Snacks and Coffee###Paid Sick Leave###Personal Workspace###Active Community Involvement###Flexibility with Work Location (Home Optional)