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Remote Health Insurance Customer Service Jobs (NOW HIRING)

R1

Remote Healthcare Customer Service Rep II

$18 - $20/hr

If you have experience with insurance customer service, medical claims, or healthcare call centers , this is your opportunity to take the next step in your career. Join a team where your ability to ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

More about Remote Health Insurance Customer Service jobs

What cities are hiring for Remote Health Insurance Customer Service jobs?

Cities with the most Remote Health Insurance Customer Service job openings:

What states have the most Remote Health Insurance Customer Service jobs?

States with the most job openings for Remote Health Insurance Customer Service jobs include:

What job categories do people searching Remote Health Insurance Customer Service jobs look for?

The top searched job categories for Remote Health Insurance Customer Service jobs are:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,409 per year, or $23.3 per hour.

Insurance Customer Service Representative - Bilingual in Spanish

JACK WILLIAM QUIGLEY

Chandler, AZ • Remote

$45K - $60K/yr (+ commission)

Full-time

Retirement, PTO

Re-posted yesterday

Job description

State Farm Insurance is seeking an experienced, motivated and customer-focused individual to join our team as an Insurance Customer Service Sales Representative. In this role, you will be responsible for providing exceptional customer service, promoting insurance products, and driving sales to meet and exceed targets.

**SPANISH SPEAKING IS A PLUS**

**OPPORTUNITY FOR REMOTE WORK FOR AN EXPERIENCED/EXCEPTIONAL TEAM PLAYER**

Key Responsibilities:

1. We are a fast paced State Farm office looking for a motivated individual to join our team.

2. . Engage with customers to understand their insurance needs and provide tailored solutions.

2. Educate customers on the benefits of State Farm insurance products and assist them in choosing the right coverage options.

3. Develop and maintain positive customer relationships through effective communication and problem-solving.

4. Process insurance policy applications, renewals, and claims with accuracy and efficiency.

5. Collaborate with the sales team to identify opportunities for cross-selling and upselling insurance products.