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Remote Health Insurance Customer Service Jobs in New York

Sagility

Licensed Health Insurance Agents

New York, NY · Remote

$20/hr

Educate customers on available health plans, benefits, products, and services * Recommend solutions ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Turing

Remote Health Services Manager

Manhattan, NY · Remote

$100 - $150/hr

... service quality. What Does Day-to-Day Look Like: * Design and solve real-world healthcare ... Turing supports customers in two ways: first, by accelerating frontier research with high-quality ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

MMC Group LP

Be Seen First

Remote Customer Service Representative - NJ only - BYOD

Jersey City, NJ · Remote

$18 - $19/day

00% Remote - New Jersey Residents Only | $18 We're hiring Customer Service Representatives to ... Handle inbound and outbound customer calls. * Assist individuals and families with health insurance ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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Remote Health Insurance Customer Service information

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$28.4K

$53K

$79.9K

How much do remote health insurance customer service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote health insurance customer service in New York is $52,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $60,200.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in New York?

For Remote Health Insurance Customer Service jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in New York look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in New York are:

What cities in New York are hiring for Remote Health Insurance Customer Service jobs?

Cities in New York with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $52,961 per year, or $25.5 per hour.

Remote Customer Service Specialist (Finance & Insurance)

Turing

Manhattan, NY • Remote

$100 - $150/hr

Contractor

Posted 5 days ago

Job description

Turing is looking for candidates who have solid experience in customer service, client relations, or account management within the finance and insurance sectors.

Role Overview:
  • In this role, you will be working on projects to help evaluate and improve AI using your expertise in financial services and customer communication.
  • No prior AI experience is required.
  • These projects will help you learn how to leverage AI to enhance customer experience, streamline service workflows, and improve communication quality in finance and insurance operations.

What Does Day-to-Day Look Like:
  • Design and solve real-world customer interaction and service scenarios to test AI reasoning.
  • Write clear, structured solutions and dialogues covering claims assistance, policy inquiries, financial product guidance, and client communication.
  • Evaluate AI responses for accuracy, professionalism, empathy, and compliance with financial and insurance standards.

Requirements:
  • 4+ years of experience as a Customer Service Representative, Account Specialist, or Client Support professional in the finance or insurance sector.
  • Excellent English communication and reasoning skills.
  • Ability to simplify and explain complex financial or insurance concepts in a clear and professional manner.

Perks of Freelancing with Turing & Offer Details:
  • Strong compensation (exact amount varies by project).
  • Work in a fully remote environment.
  • Engagement type: Contractor assignment/freelancer, potentially full-time.
  • Duration of projects: approximately 1 month (with possibility for extension).

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.