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Remote Health Insurance Customer Service Jobs (NOW HIRING)

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Lagrange Benefits Group

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Health Insurance Agent

Lagrange, GA · Remote

$1.0K - $3.0K/wk

We are seeking a Health Insurance Agent to join our team! You will be responsible for expanding the ... Previous experience in insurance, customer service, or other related fields * Ability to build ...

Beach Insurance LLC

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Licensed Customer Service Representative

Charlotte, NC · Remote

$42K - $48K/yr

Licensed Insurance Customer Service Representative (Remote - NC or SC) Love helping people, building relationships, and making insurance a little less intimidating? If you're a licensed Personal ...

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Remote Health Insurance Customer Service information

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$26K

$48.4K

$73K

How much do remote health insurance customer service jobs pay per year?

As of Jul 3, 2026, the average yearly pay for remote health insurance customer service in the United States is $48,409.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

More about Remote Health Insurance Customer Service jobs
What cities are hiring for Remote Health Insurance Customer Service jobs? Cities with the most Remote Health Insurance Customer Service job openings:
What states have the most Remote Health Insurance Customer Service jobs? States with the most job openings for Remote Health Insurance Customer Service jobs include:
What job categories do people searching Remote Health Insurance Customer Service jobs look for? The top searched job categories for Remote Health Insurance Customer Service jobs are:
Remote Health Insurance Customer Service jobs near you

Insurance Customer Service Rep

Chris Galban

San Angelo, TX • Remote

$15 - $20/hr

Full-time

PTO

Posted 6 days ago

Job description

Established in 2018, the Chris Galban Agency has consistently ranked in the top 1% of Allstate agencies nationwide. That level of performance comes from a combination of strong sales execution, a team-first mindset, and a commitment to delivering real value to clients. We focus on the customer first, taking the time to understand their needs and match them with the right coverage. We build relationships and create long-term trust. The culture here is competitive, collaborative, and energetic. Agents work together to hit team goals while also pushing themselves to win individually every day. Employees here value a strong team atmosphere and a fun, high-energy environment that keeps the work engaging.

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist clients with policy needs, and identify opportunities to improve coverage and retention. This role is ideal for someone who enjoys working with people, solving problems, and contributing to both service and sales success.

  • Base pay of $15 to $20 per hour based on experience
  • Bonus opportunities and performance incentives
  • Paid time off, paid holidays, and paid sick leave
  • Career growth and advancement opportunities
  • Office snacks and coffee

If you are a customer-focused professional who enjoys building relationships and wants to grow within a high-performing agency, apply today!


Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Bonus Opportunities

Licensing Assistance

Work-Life Balance

Holidays Off

Paid Holidays

Professional Development

Advancement Opportunities

Continuing Education Opportunities

Ongoing Training Seminars

Professional Work Environment

Team Building Activities

Equipment Provided

Office Snacks and Coffee

Paid Sick Leave

Personal Workspace

Active Community Involvement

Flexibility with Work Location (Home Optional)


Responsibilities
  • Greet customers in person in a friendly and professional manner
  • Handle inbound calls, emails, and chats efficiently
  • Direct inquiries to the appropriate team members
  • Analyze customer needs and provide tailored solutions
  • Support sales efforts through education and cross-selling
  • Resolve client concerns and negotiate solutions when needed

Requirements
  • A valid Property & Casualty license is required, or willing to obtain
  • Strong verbal and written communication skills
  • Ability to handle customer interactions professionally and efficiently
  • Strong problem-solving and negotiation abilities
  • Customer-focused mindset with attention to detail
  • Ability to work both independently and within a team
  • Experience in insurance or customer service is a plus