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Remote Health Insurance Customer Service Jobs in Chicago, IL

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Chicago, IL · Remote

$46K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Health, dental, and vision insurance * Accident and life/AD&D insurance * Short- and long-term ... Remote stipend & travel reimbursement * Continuing education reimbursement * Bonusly employee ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Chicago, IL

Remote Health Insurance Customer Service information

See Chicago, IL salary details

$26.8K

$49.9K

$75.2K

How much do remote health insurance customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote health insurance customer service in Chicago, IL is $49,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $56,700.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Chicago, IL?

For Remote Health Insurance Customer Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Chicago, IL look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Health Insurance Customer Service jobs?

Cities near Chicago, IL with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Chicago, IL as of August 2026, with employment types broken down into 33% Full Time, 33% Temporary, and 34% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,868 per year, or $24 per hour.

Remote Insurance Agent- No Experience Necessary!

OLUSEGUN ORGANIZATION

Chicago, IL • Remote

$46K - $155K/yr

Full-time

Medical, Dental, Life

Re-posted 18 days ago

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Job description

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients via zoom. This position is fully remote and it is a 100% commission sales position in the first year only. Our agents earn Residual income starting year 2.

Bilingual: French and Spanish speakers to better serve our diverse client base.

Responsibilities:

  • Present and sell insurance policies to new and existing clients via zoom
  • Develop and calculate suitable plans based on clients' needs
  • Our agents specializes in mortgage protection, final expense, college education, paycheck protection etc
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement
  • Attend ongoing training session

Qualifications:

  • Previous experience in insurance, customer service, or other related HR fields is a plus
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

Company Description

Globe life has an existing 18 million existing customers in the entire country making Globe life the only insurance company with the most existing Customers. One of Globe life companies is American Income Life.
American Income Life is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We operate in all 49 US states, the District of Columbia, and in New Zealand. We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under the symbol GL. We have relationships with 30,000+ Groups nationwide with millions of members currently needing our services.