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Remote Health Insurance Customer Service Jobs in Michigan

Remote Customer Service Specialist

Warren, MI · On-site +1

$16 - $21.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Detroit, MI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Agent

Taylor, MI · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Holland, MI · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Ypsilanti, MI · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Clinton Township, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Detroit, MI · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

Remote Health Insurance Customer Service information

See Michigan salary details

$22.7K

$42.2K

$63.6K

How much do remote health insurance customer service jobs pay per year?

As of Jul 3, 2026, the average yearly pay for remote health insurance customer service in Michigan is $42,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $47,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Michigan? For Remote Health Insurance Customer Service jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Remote Health Insurance Customer Service jobs? Cities in Michigan with the most Remote Health Insurance Customer Service job openings:
Insurance Customer Service Representative

Insurance Customer Service Representative

Allstate Insurance

Clawson, MI • On-site, Remote

$37K - $51K/yr

Full-time

Posted 26 days ago


Job description

We are looking for an experienced Allstate Insurance Customer Service Representative to join our award-winning, family-owned agency. We're not just another agency. Our team is split into Customer Service and Allstate Sales, giving you the support and structure you need to thrive. We're a fast-paced, high-energy agency known for excellence, growth, and results.

MUST HAVE (non-negotiable):

Active P&C License (Life License is a plus)

Prior Insurance experience preferred 

Position Details:

Full-time, in-office or remote

Customer service, policy changes, policy reviews, payments, cross-sell opportunities

Competitive pay + incentives

Supportive, team-oriented culture

Preferred Skills:

Strong multitasking & follow-through

Positive, client-first attitude

Organized, coachable, and results-driven

Remote or at one of our locations in Rochester & Clawson, MI

To Apply: Send resume and brief intro to carolyntack@allstate.com

Let's connect if you meet the above qualifications and are ready to grow with a high-performing insurance team! If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

www.allstate.com/carolyntackwest

Requirements

Active MI P&C License

Prior P&C Insurance Experience

Benefits

Competitive pay + bonus opportunity