Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Handle customer calls, assess needs, and solve problems. Requirements * At least 1 year of phone ... services, or other relevant "people helping" fields. * In-depth knowledge of health insurance;
Remote Health Insurance Customer Service information
See Michigan salary details
$22.7K - $26.4K
2% of jobs
$26.4K - $30.1K
7% of jobs
$30.1K - $33.8K
11% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$33.8K - $37.6K
19% of jobs
The median wage is $39.9K / yr.
$37.6K - $41.3K
17% of jobs
$41.3K - $45K
15% of jobs
$46.5K is the 75th percentile. Wages above this are outliers.
$45K - $48.7K
10% of jobs
$48.7K - $52.5K
9% of jobs
$52.5K - $56.2K
4% of jobs
$56.2K - $59.9K
4% of jobs
$59.9K - $63.6K
2% of jobs
$22.7K
$42.2K
$63.6K
How much do remote health insurance customer service jobs pay per year?
As of Aug 14, 2026, the average yearly pay for remote health insurance customer service in Michigan is $42,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $47,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?
To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.
What is a remote health insurance customer service?
A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.
What are the typical daily responsibilities of a remote health insurance customer service?
In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
What are popular job titles related to Remote Health Insurance Customer Service jobs in Michigan?
For Remote Health Insurance Customer Service jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Michigan look for?
The top searched job categories for Remote Health Insurance Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Remote Health Insurance Customer Service jobs?
Cities in Michigan with the most Remote Health Insurance Customer Service job openings:
Job description
Healthcare Support Representative — Independent Contractor
Location: Remote (US-Based)
Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide support services.
- Set your own schedule.
- Provide a distraction-free home office.
- Provide your own home office equipment.
- Handle customer calls, assess needs, and solve problems.
- At least 1 year of phone-based healthcare patient or provider support experience.
- Computer skills, including navigating multiple systems and documenting call notes.
- Strong communication skills and the ability to connect with diverse individuals.
- Ability to sit for long periods.
- Patience and empathy.
- Ability to provide services pursuant to your contract independently.
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
- In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
- Comfortable with medical and health insurance terminology while refraining from offering medical advice.
- Submit invoices and receive payment for completed services pursuant to contract.
- Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
- Independent Contractors are responsible for their own taxes and expenses.
- Complete an application and pass a background check.
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete program-specific certifications.
The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements
Computer Requirements- Some clients may require additional security measures and equipment.
- Wired internet connection.
- Android or Apple phone.
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
- Review basic technology requirements
- Choose your own schedule by self-scheduling 30-minute blocks.
- Client hours of operation will vary.
- Additional checks regarding OIG/SAM exclusion lists may be required by clients.
- Some clients and programs may have additional requirements and certifications.
- Ensure the clients you choose align with your availability and commitments.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000