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Remote Health Insurance Customer Service Jobs in Florida

Topline Insurance

Customer Service Specialist

Orlando, FL · Remote

$15.75 - $21/hr

Are you a Florida insurance professional who excels in a virtual environment? We are looking for a high-performing, 100% remote Customer Service Representative who doesn't need a physical office to ...

Topline Insurance

Customer Service Specialist

Jacksonville, FL · Remote

$15.75 - $20.75/hr

Are you a Florida insurance professional who excels in a virtual environment? We are looking for a high-performing, 100% remote Customer Service Representative who doesn't need a physical office to ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Florida

Remote Health Insurance Customer Service information

See Florida salary details

$19.4K

$36.2K

$54.6K

How much do remote health insurance customer service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote health insurance customer service in Florida is $36,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $41,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Florida? For Remote Health Insurance Customer Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Florida look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Florida are:
What cities in Florida are hiring for Remote Health Insurance Customer Service jobs? Cities in Florida with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Florida as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,176 per year, or $17.4 per hour.
Remote Health Insurance Agent

Remote Health Insurance Agent

The Benefits Boss

Miami, FL • On-site, Remote

$20K/mo

Full-time

Posted 10 days ago

Job description

Remote Health Insurance Agent 1099 Commission + Residuals Leads Provided
Let's be honest: most insurance agencies won't say this. The majority of new agents quit within 90 days. Not because they can't sell, but because they weren't given a real system, real support, or a clear picture of what it takes to succeed early on.
We give you all three.
This is NOT for you if:
  • You need a guaranteed paycheck regardless of performance
  • You want to "test the waters" without fully committing
  • You're not open to daily coaching and accountability

This IS for you if:
  • You're tired of your income being capped
  • You want to build a book of business that pays you long-term
  • You're ready to bet on yourself within a proven system

What We Provide
  • Warm leads and booked appointments at no upfront cost; you pay nothing until you close
  • Fully built CRM, dialer, and proven sales process
  • Scripts refined from 2,100+ closed policies
  • Hands-on, daily coaching and support
  • Step-by-step onboarding so you always know what to do next
  • Contracts with 26+ carriers across health, life, and supplemental products

How You Ramp
  • First days: you start as an appointment setter, booking appointments for our closers and learning the leads and the conversations. You earn a setter's fee for every appointment you book that closes.
  • Weeks 1 to 2: while you book, you complete our 2-week training program, running structured call blocks six days per week, following our script word-for-word.
  • After training: you pass a recorded pitch assessment, then book your own appointments and close them yourself. You move to our structured draw model, based on a points program, plus full commissions and residuals on your own closes.

Licensing
An active health or life license (any state) is preferred, but not required to apply. Not licensed yet? You can still apply, but you'll need your home state license before training begins (most people complete it in 1 to 3 weeks). We also have systems in place to help you get your future state licenses faster for those who do not yet have the 5-10 state licenses needed for the sales stage of training.
What You Can Earn
  • $40K to $80K typical first-year range for consistent agents
  • Established full-time producers earn $8,000 to $15,000/month
  • Top producers exceed $20,000/month, plus residual income on active policies
  • 1099, commission-based, uncapped

These are real results from our current team, not projections.
What You'll Need
  • Full-time availability, six-day call blocks during ramp-up
  • Computer (Intel i5 or better, 16GB RAM), headset, and reliable internet (wired ethernet preferred; strong Wi-Fi or a USB internet dongle also acceptable)
  • Financial runway during ramp-up

Note: candidates under immediate financial pressure typically struggle early. We want you set up to succeed.
Next Step
Apply now to receive an invitation to our next live virtual info session. In 30 minutes, you'll see the numbers, hear from current agents, and decide if this is the right fit. Selected candidates move to a one-on-one interview after the session.
Requirements
Active health or life insurance license preferred; unlicensed applicants accepted but must obtain their home state license before training begins. Tech: Intel i5+, 16GB RAM, reliable internet (wired ethernet preferred, strong Wi-Fi or USB internet dongle acceptable).
Benefits
Uncapped commission with residual income. Leads provided at no upfront cost.

Apply