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Remote Health Insurance Customer Service Jobs in Ohio

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Lancaster, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Middletown, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Massillon, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Toledo, OH · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Ohio

Remote Health Insurance Customer Service information

See Ohio salary details

$24.7K

$46K

$69.4K

How much do remote health insurance customer service jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote health insurance customer service in Ohio is $46,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a Remote Health Insurance Customer Service job?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Ohio? For Remote Health Insurance Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Ohio look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Remote Health Insurance Customer Service jobs? Cities in Ohio with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Ohio as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Personal Insurance - Customer Service Agent

Montgomery Insurance and Investments Agency, Inc.

Xenia, OH • On-site, Remote

$33K - $45K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

ACCOUNT EXECUTIVE - PERSONAL INSURANCE

PRIMARY ROLE:               

Day-to-day maintenance and servicing of assigned Personal Lines accounts, including but not limited to:

  • Maintaining a high level of client service and satisfaction
  • Marketing & placement of renewal accounts as appropriate
  • Achieving agency account retention goals through proactive account rounding, up-selling of limits and coverages and by providing extraordinary client service  

BENEFITS:

  • Paid Time Off program
  • 401k Program with Employer Contribution
  • Employer paid Medical Insurance for Employee; dependent coverage is available at the expense of the employee
  • Employer contributions into a Health Savings Account if on the Medical Insurance
  • Employer paid Dental, Short-Term Disability, Long-Term Disability and Life Insurance programs
  • Flexible Spending Account availability
  • Opportunity to Work from Home after eligibility period is met
  • Discounted membership fees to Greater Dayton YMCA
  • Other voluntary type benefits available via payroll deduction

QUALIFICATIONS & EDUCATION: 

  • Currently have or able to earn Property & Casualty licensing through the State of Ohio and any/all other appropriate state license(s) required.
  • Currently have or able to be appointed to represent Agency’s insurance carriers.
  • Extensive knowledge of personal insurance, including sophisticated and less common coverages, especially for those products represented through the agency.
  • Thorough knowledge of claims handling, personal lines rating, agency management system and applicable insurance laws/codes.
  • Experience and expertise in operating in an electronic environment through the use of excellent automation skills
  • Familiarity with risk assessment and risk management techniques
  • Possess excellent time management, organizational and communication skills
  • Ability to multi-task and prioritize work on a constant basis
  • High degree of self-motivation and self-direction 
  • Available to work overtime if necessary or needed as dictated by work load

DUTIES: 

  • Support Producers’ sales efforts by handling accounts through policy issuance.
  • Perform annual review and risk exposure analysis of renewal policies for proper coverage, incorporating information obtained from client 
  • Maintain electronic client files and ensure proper documentation, by processing all policies, endorsement changes, invoices, binders, certificates of insurance, documentation, activities, etc., in Agency’s management system per Agency procedures.
  • Manage expiration lists and aged receivables in accordance with agency guidelines. 
  • Respond to client inquiries and correspondence in accordance with agency guidelines
  • Review all items to be processed, to ensure items were received as ordered. 
  • Maintain current knowledge of underwriting requirements of carriers.  Keep current with industry trends by attending Agency approved continuing education classes and attending Agency run meetings and education sessions. 
  • Be an advocate for Agency’s other departments when interacting with clients and provide support and assistance to other departments when necessary
  • Support the Agency’s overall mission within the communities it serves through community and civic involvement.
  • Maintain all required state licensing and company appointments as required.
  • Participate in any special projects at management’s request.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws.

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