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Remote Health Insurance Customer Service Jobs in Ohio

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

Trident Care

Customer Service Representative

Columbus, OH · Remote

$14 - $15.50/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

TridentCare

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

Trident Care

Customer Service Representative

Columbus, OH · Remote

$14 - $15.50/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lima, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hamilton, OH · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Massillon, OH · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Elyria, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 21-40

All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Ohio

Remote Health Insurance Customer Service information

See Ohio salary details

$24.7K

$46K

$69.4K

How much do remote health insurance customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote health insurance customer service in Ohio is $46,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,300.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Ohio?

For Remote Health Insurance Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Ohio look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Remote Health Insurance Customer Service jobs?

Cities in Ohio with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Remote Customer Service Representative | Client Benefits Representative | Work From Home

Globe Life American Income Division

Cleveland, OH • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life, Retirement

Posted 27 days ago

Job description

Remote Customer Service Representative | Client Benefits Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote (United States & Canada)
Build Long-Term Client Relationships While Making a Difference
Looking for a rewarding work-from-home career where you can help people, enjoy schedule flexibility, and build long-term professional growth?
AO, a proud member of the Globe Life family, is seeking motivated, service-oriented professionals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote role, you'll connect with clients through scheduled Zoom appointments, provide outstanding customer service, explain benefit options, and help working families protect what matters most.
For more than 70 years, AO has served union members, credit union members, associations, and their families by providing life, accident, and supplemental health insurance benefits. Our success is built on integrity, trust, and lasting relationships.
No previous insurance experience is required. We provide comprehensive training, mentorship, and licensing guidance to help you succeed.
What You'll Do
  • Meet with clients virtually using Zoom.
  • Build long-term relationships through exceptional customer service.
  • Explain life, accident, and supplemental health benefit options.
  • Guide clients through the enrollment process.
  • Answer client questions and provide ongoing support.
  • Maintain accurate client records and documentation.
  • Participate in weekly coaching, virtual training, and professional development.
  • Work independently while collaborating with a supportive remote team.
Why Join AO?
🏠 100% Remote Work
Work from anywhere in the United States or Canada with no commute.
💵 Weekly Pay + Performance Bonuses
Earn competitive weekly income with additional incentives based on performance.
⏰ Flexible Schedule
Create a schedule that supports your career goals and personal priorities.
📈 Stable & Growing Organization
AO experienced 20%+ growth last year, providing long-term opportunity in an established organization serving working families since 1951.
🎓 Training & Mentorship
Receive comprehensive virtual onboarding, one-on-one coaching, ongoing mentorship, and leadership development.
♥ Benefits
  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Retirement Opportunities
  • Residual Income & Renewals
  • Career Advancement
  • Leadership Development
💻 Modern Remote Technology
Access industry-leading digital tools and systems designed to help you succeed while working from home.
Qualifications
  • Strong communication and interpersonal skills.
  • Excellent customer service and relationship-building abilities.
  • Positive attitude with a willingness to learn.
  • Self-motivated and dependable.
  • Comfortable using Zoom and online technology.
  • Basic computer proficiency and reliable high-speed internet.
  • Strong organizational and time-management skills.

Experience in customer service, retail, hospitality, healthcare, banking, education, military, administration, or sales is welcomed but not required.
Why Candidates Choose AO
  • 100% Remote Work
  • Flexible Schedule
  • Weekly Pay
  • Performance Bonuses
  • Comprehensive Training
  • Career Growth Opportunities
  • Leadership Development
  • Long-Term Stability
  • Supportive Team Environment
  • Meaningful Work Helping Families
Interview Process
All interviews are conducted virtually via Zoom, providing a convenient, professional, and accessible hiring experience.
Ready to Build Your Future?
If you're looking for a remote customer service career where you can help others, work from home, enjoy schedule flexibility, and build long-term financial success, we'd love to hear from you.
Apply today by submitting your resume to begin your career with AO.
AO | Globe Life
Work From Home. Help Families. Build Your Future.

Apply