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Export Csr Jobs (NOW HIRING)

Carisam

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative The Customer Service Representative reports to the Director/Manager ... This role oversees the proper follow-up with purchasing, warehouse, export warehouse consolidators ...

Carisam

Customer Service Representative

Doral, FL · On-site

Customer Service Representative Department: Customer Service Job Status: Full-Time FLSA Status: Non ... This role oversees the proper follow-up with purchasing, warehouse, export warehouse consolidators ...

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Export Csr information

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How much do export csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for export csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Export Csr vs Customer Service Representative?

AspectExport CsrCustomer Service Representative
Required CredentialsHigh school diploma, industry-specific trainingHigh school diploma or equivalent
Work EnvironmentLogistics, shipping, and international trade settingsRetail, call centers, or service offices
Employer & Industry UsageImport/export companies, freight forwardersRetail, telecom, banking sectors
Common Search & ComparisonExport CSR vs Customer Service Representative

Export CSRs focus on international shipping, customs documentation, and trade compliance, working closely with logistics teams. Customer Service Representatives handle client inquiries, product support, and service issues within various industries. While both roles involve communication skills, Export CSRs specialize in export processes, making their roles distinct in industry-specific environments.

What is an export CSR?

An Export Customer Service Representative (Export CSR) is a professional responsible for managing the export process and ensuring that international shipments are handled efficiently. They coordinate with customers, carriers, and internal teams to process export documentation, arrange transportation, and comply with customs regulations. Export CSRs play a key role in resolving issues, tracking shipments, and providing excellent service to clients throughout the shipping process.

What are the most common challenges faced by an export CSR, and how can they be effectively managed?

Export Customer Service Representatives (CSRs) often face challenges such as navigating complex international shipping regulations, managing tight deadlines, and handling communication across different time zones and languages. Staying organized, keeping up-to-date with trade compliance requirements, and developing strong relationships with freight forwarders and clients are key to overcoming these obstacles. Utilizing shipping software and maintaining clear documentation also help streamline the export process and minimize errors, ensuring smooth transactions and satisfied customers.

What are the key skills and qualifications needed to thrive as an export CSR, and why are they important?

To thrive as an Export CSR, you need a solid understanding of international trade regulations, logistics processes, and strong customer service abilities, typically supported by a relevant degree or experience in export operations. Familiarity with export documentation systems, ERP software, and compliance platforms is commonly required. Excellent communication, problem-solving skills, and attention to detail help you manage client expectations and navigate complex shipping requirements. These skills are essential to ensure timely and accurate export shipments, maintain customer satisfaction, and avoid costly compliance errors.
More about Export Csr jobs
What job categories do people searching Export Csr jobs look for? The top searched job categories for Export Csr jobs are:
Infographic showing various Export Csr job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 4% Part Time, 2% Contract, and 3% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Elevait Solutions

Corning, NY • On-site

$21 - $23/hr

Contractor

Posted 10 days ago

Job description

Job Title: Customer Service Representative

Industry: Manufacturing

Location: Corning, NY area (Onsite)

Client Overview

This opportunity is with a major global manufacturer of materials science and technology products, supporting the optical fiber division of a company with a large corporate presence in the Corning, NY area. This role sits within the customer service organization, managing domestic and international customer orders and coordinating the logistics that get fiber products from plant to customer. You'd be working across order management, shipping, and pricing functions, with regular interaction across planning, quality, finance, and commercial teams worldwide.

Top 3 Skills

  • Customer order management using ERP order systems such as PeopleSoft or SAP
  • International logistics and shipment coordination, including customs and export processes
  • Customer service experience in a corporate or business to business environment

What You'll Do

  • Manage assigned domestic and international customer accounts to execute accurate, error free transactions
  • Receive, validate, and enter customer orders using ERP order management systems
  • Create shipment bookings and logistics templates for export and international orders
  • Reference routing guides to select carriers and request quotes as needed
  • Maintain and create new process documentation for global customer service locations
  • Create and maintain purchase orders for third party vendors, ensuring proper approvals
  • Follow detailed shipping processes for designated locations, including customs regulation adherence
  • Track shipments to ensure on time delivery and take corrective action when needed
  • Respond to customer inquiries within 24 hours regarding orders and product information
  • Build product and pricing knowledge to support quotes and customer recommendations

What We Need From You

  • Associate degree or equivalent relevant work experience
  • 2+ years of experience in customer service or a corporate environment
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize across multiple customer accounts and projects
  • Strong verbal and written communication skills

Preferred / Bonus

  • Experience with PeopleSoft and SAP order fulfillment systems
  • Experience with Microsoft Excel
  • Experience with Microsoft Teams and SharePoint
  • Familiarity with international logistics or export/customs processes

About Elevait

Elevait Solutions was founded by veterans who believe that how you treat people is the only thing that actually matters in this industry. We're a team that stays in your corner before, during, and after placement. We show up for the communities we work in, we tell you the truth, and we work hard to make sure every placement is a good fit for both sides. If that sounds like the kind of team you want behind you, we'd like to talk.