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Full Time Chewy Com Customer Service Jobs (NOW HIRING)

Chewy

Fulfillment Specialist

Lebanon, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

Lebanon, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Operator

Vandalia, OH

$16 - $18.75/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Gallatin, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Mount Juliet, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

La Vergne, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Operator

Amo, IN

$20.25/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Forklift Operator

Martinsville, IN

$20.25/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

Salisbury, NC · On-site

$21/hr

We offer the following benefits for our Team Members: • 20% Chewy.com Discount • Medical ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Fulfillment Specialist

Murfreesboro, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Watertown, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

Murfreesboro, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Warehouse Worker

Smyrna, TN

$22.75/hr

Fulfillment Specialist - Full Time Now Hiring up to $22.75 / hour Your Opportunity: As a member of ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Forklift Operator

Stilesville, IN

$20.25/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Forklift Operator

Clayton, OH

$15.75 - $18.50/hr

Opportunity for wage increases starting after 3-months of service * Referral Bonuses - $500 per ... chewy.com . To access Chewy's Customer Privacy Policy, please click here . To access Chewy ...

Chewy

Fulfillment Specialist

Salisbury, NC

$21/hr

We offer the following benefits for our Team Members: · 20% Chewy.com Discount · Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

Chewy

Warehouse Associate

Carson City, NV

$19 - $24.50/hr

We offer the following benefits for our Team Members: * 20% Chewy.com Discount * Medical, Dental ... We focus on excellent customer service, and we take pride and phenomenal care in every order we ...

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All JobsChewy Com Customer Service JobsFull Time Chewy Com Customer Service Jobs

Full Time Chewy Com Customer Service information

See salary details

$24.5K

$58K

$101K

How much do full time chewy com customer service jobs pay per year?

As of Jul 27, 2026, the average yearly pay for full time chewy com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are Full Time Chewy.com Customer Service jobs?

Full time Chewy.com Customer Service jobs involve assisting customers with their orders, product questions, returns, and other inquiries related to the Chewy online pet supply store. Employees in these roles typically handle customer interactions via phone, email, or chat, providing prompt and friendly support. The position requires strong communication skills, patience, and a passion for helping pet owners. Full time roles usually include benefits such as health insurance, paid time off, and employee discounts. These positions may be remote or based in one of Chewy’s customer service centers.

What is the difference between Full Time Chewy Com Customer Service vs Part Time Chewy Com Customer Service?

AspectFull Time Chewy Com Customer ServicePart Time Chewy Com Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience preferredSimilar credentials; may require less experience
Work EnvironmentRemote or office-based customer supportRemote or flexible shifts
Employer & IndustryChewy Inc., e-commerce pet supplies

Full Time Chewy Com Customer Service roles involve standard full-time hours, often with benefits, and require similar credentials as part-time roles. Part Time Chewy Com Customer Service offers flexible schedules with fewer hours, suitable for those seeking part-time work while still providing quality customer support. Both roles operate within the same industry and environment, but differ mainly in hours and benefits.

What are the key skills and qualifications needed to thrive as a Full Time Chewy.com Customer Service Representative, and why are they important?

To thrive as a Full Time Chewy.com Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and order processing systems is often required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills for this role. These skills and qualities are vital for effectively resolving customer inquiries, ensuring customer satisfaction, and maintaining Chewy’s reputation for excellent service.

What are some common challenges faced by Full Time Chewy Customer Service representatives, and how are they supported in overcoming them?

Full Time Chewy Customer Service representatives often encounter challenges such as handling high call volumes, addressing a wide variety of customer concerns, and managing occasional difficult interactions. To help overcome these challenges, Chewy provides comprehensive training, ongoing coaching, and access to supportive supervisors and team leads. Representatives work closely with their peers in a collaborative environment and have access to knowledge bases and resources to resolve customer issues efficiently, ensuring both employee satisfaction and positive customer experiences.
More about Full Time Chewy Com Customer Service jobs
What cities are hiring for Full Time Chewy Com Customer Service jobs? Cities with the most Full Time Chewy Com Customer Service job openings:
What are the most commonly searched types of Chewy Com Customer Service jobs? The most popular types of Chewy Com Customer Service jobs are:
What states have the most Full Time Chewy Com Customer Service jobs? States with the most job openings for Full Time Chewy Com Customer Service jobs include:
What job categories do people searching Full Time Chewy Com Customer Service jobs look for? The top searched job categories for Full Time Chewy Com Customer Service jobs are:
Full Time Chewy Com Customer Service jobs near you
Infographic showing various Full Time Chewy Com Customer Service job openings in the United States as of July 2026, with employment types broken down into 16% Locum Tenens, 4% Internship, 49% As Needed, 8% Full Time, 3% Part Time, and 20% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Sales Director - Habitat Care, Chewy.com

Sales Director - Habitat Care, Chewy.com

Proctor & Gamble

Mason, TX • On-site

Full-time

Posted 19 days ago

Procter & Gamble rating

8.3

Company rating: 8.3 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

68th of 535 rated manufacturers

Job description

Job Location

MASON BUS AND INNOVATION CTR

Job Description

Are you ready to build and scale a breakthrough pet-friendly brand? We are seeking a highly entrepreneurial and results-driven Sales Director to lead our partnership with Chewy.com, one of the fastest-growing and most influential eCommerce retailers in pet care. This role offers a unique opportunity to shape go-to-market strategy from the ground up, working at the intersection of startup agility and world-class retail execution. You will be responsible for establishing our brand as a category leader within Chewy, unlocking growth through best-in-class digital shelf execution, data-driven strategy, and strong customer partnership.

Role Overview

As Sales Director, you will own the end-to-end customer relationship and business performance, leading the development and execution of our growth strategy. You will operate with a founder mindset, navigating ambiguity, building scalable processes, and driving rapid test-and-learn cycles to accelerate growth.

Key Responsibilities

Customer & Business Leadership

  • Own and lead the Chewy.com business, delivering against revenue, profit, and share growth targets

  • Develop and execute a Joint Business Plan aligned to Chewy's strategic priorities and shopper needs

  • Serve as the primary point of contact for Chewy, influencing across merchandising, marketing, supply chain, and media teams

Ecommerce & Digital Shelf Excellence

  • Drive best-in-class digital shelf execution, including PDP optimization, content strategy, SEO, ratings & reviews, and assortment strategy

  • Partner closely on Retail Media (Chewy Ads) to maximize visibility, conversion, and ROI

  • Continuously analyze key metrics (traffic, conversion, basket size, repeat rate) to unlock growth opportunities

Startup Growth & Go-to-Market

  • Build scalable go-to-market strategies tailored for a digital-first pet-friendly brand

  • Lead rapid test-and-learn experimentation across pricing, promotions, bundles, and innovation launches

  • Identify and unlock white space opportunities in pet-friendly categories

Cross-Functional Leadership

  • Partner with marketing, supply chain, R&D, and finance to ensure end-to-end execution excellence

  • Align on demand planning, inventory strategy, and in-stock targets to support high-growth scale

  • Translate consumer and customer insights into actionable business strategies

Analytics & Insights

  • Leverage eCommerce analytics tools (e.g., retailer portals, media dashboards, syndicated data) to drive data-informed decisions

  • Develop compelling business cases and storytelling to influence internal and external stakeholders

  • Monitor competitive landscape and category dynamics to inform strategy

What Makes This Role Unique

  • Opportunity to build a business from early stage to scale within a high-growth startup environment

  • Direct impact on shaping the strategy, structure, and capabilities of a new pet-friendly brand

  • High visibility and influence with both internal leadership and a critical retail partner

Job Qualifications

Required

  • 6-10+ years of experience in eCommerce, digital commerce, or omnichannel sales, preferably with Chewy, Amazon, or similar platform in the pet space.

  • Proven track record of driving online retail growth and managing large-scale customer relationships

  • Strong understanding of eCommerce fundamentals (digital shelf, SEO, conversion optimization, retail media)

  • Demonstrated ability to operate in a startup or high-growth, ambiguous environment

  • Strong analytical and strategic thinking skills; ability to translate data into action

  • Exceptional leadership and influencing skills across cross-functional teams

  • Excellent communication and storytelling abilities with both internal leaders and customers

Preferred

  • Experience in pet care, CPG, or health/wellness categories

  • Familiarity with subscription-based models (e.g., Autoship) and recurring revenue strategies

  • Experience launching new brands or innovation within eCommerce platforms

Critical Success Skills

Chewy-Specific Capabilities

  • Deep understanding of pet parent behavior and category dynamics

  • Expertise in Autoship / subscription growth strategies

  • Strong collaboration with merchant + media teams to drive conversion and retention

Startup Capabilities

  • Builder mindset: creates structure where none exists

  • Comfort with ambiguity and rapid iteration

  • Ability to prioritize ruthlessly and focus on highest-impact work

  • Willingness to operate both strategically and hands-on ("player-coach")

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ's, please clickHERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Schedule

Full time

Job Number

R000154498

Job Segmentation

Experienced Professionals

Starting Pay / Salary Range

$172,000.00 - $220,000.00 / year

What Procter & Gamble employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Procter & Gamble logo

About Procter & Gamble

Sourced by ZipRecruiter

Procter & Gamble (P&G), based in Cincinnati, OH, US, is a multinational consumer goods corporation. The company operates in the Consumer Discretionary sector and has a presence in various industries including Beauty, Health Care, Grooming, Fabric & Home Care, and Baby, Feminine & Family Care. Since its foundation by William Procter and James Gamble in 1837, P&G has grown to become a leading player in the consumer goods market. The corporation prides itself on its core values of leadership, ownership, integrity, passion for winning, and trust. They aim to improve consumers' lives in small but significant ways, with a mission to provide branded goods and services of superior quality and value.

Industry

Health and personal care stores

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1837

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