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Remote Chewy Com Customer Service Jobs (NOW HIRING)

Chewy

Marketing Analytics Manager- Chewy Ads

Bellevue, WA · On-site +1

$110.50K - $176K/yr

Customer-first mindset and passion for improving end-to-end experience through data Bonus ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Software Engineer II

Boston, MA · On-site +1

$115K - $190K/yr

Chewy is growing! We're seeking a Frontend Engineer to join our team developing Chewy.com. Chewy is ... Are you excited about developing solutions focused on providing delightful customer experience?

Chewy

Software Engineer II

Minneapolis, MN · On-site +1

$115K - $190K/yr

Chewy is growing! We're seeking a Frontend Engineer to join our team developing Chewy.com. Chewy is ... Are you excited about developing solutions focused on providing delightful customer experience?

Chewy

Software Development Manager

Minneapolis, MN · On-site +1

$145K - $225K/yr

... features and services that support customer transaction flow within the Chewy's e-commerce ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

Data Scientist III

Boston, MA · On-site +1

$141K - $225K/yr

... how Chewy measures and implements customer-facing changes. You'll work cross-functionally with ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Data Scientist III

Bellevue, WA · On-site +1

$141K - $225K/yr

... how Chewy measures and implements customer-facing changes. You'll work cross-functionally with ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Software Engineer I

Boston, MA · On-site +1

$131.08K - $163K/yr

... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Business Intelligence Engineer II

Bellevue, WA · On-site +1

$128.52K - $180.50K/yr

Examine customer traffic, browsing and purchase behaviors by developing the deepest understanding ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

Senior Machine Learning Engineer

Bellevue, WA · On-site +1

$149K - $245K/yr

Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...

Chewy

Security Engineer II

Plantation, FL · On-site +1

$100K - $160K/yr

Develop automation, observability, and performance tuning workflows for edge services to ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

Senior Machine Learning Engineer

Boston, MA · On-site +1

$149K - $245K/yr

Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...

Chewy

Security Engineer II

Boston, MA · On-site +1

$100K - $160K/yr

Develop automation, observability, and performance tuning workflows for edge services to ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

AD, Data Science

Bellevue, WA · On-site +1

$189.68K - $296K/yr

... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

Chewy

Software Engineer III

Boston, MA · On-site +1

$178.13K - $229K/yr

Service-Oriented Architecture. Employer: Chewy, Inc. Office Address: 343 Congress Street, Boston ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

Direct Tax Analyst

Plantation, FL · Remote

... service to pet parents across the nation. If you're ready to bring your analytical skills and tax ... com. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

New

Chewy

Manager, CC Engagement Programs III

Plantation, FL · On-site +1

$100K - $160K/yr

You will partner across Customer Care, HR, and enterprise functions to define strategy, build ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...

Chewy

Software Engineer III

Bellevue, WA · On-site +1

$158.58K - $229K/yr

... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...

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All JobsRemote Chewy Com Customer Service Jobs

Remote Chewy Com Customer Service information

See salary details

$24.5K

$58K

$101K

How much do remote chewy com customer service jobs pay per year?

As of May 29, 2026, the average yearly pay for remote chewy com customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Chewy Com Customer Service vs Remote Pet Care Specialist?

AspectRemote Chewy Com Customer ServiceRemote Pet Care Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; pet care knowledge or experience
Work EnvironmentHome-based customer support for online pet retailerHome-based support providing pet advice and assistance
Employer & IndustryChewy, e-commerce pet supply industryVarious pet care companies, veterinary support, or pet brands
Job FocusHandling customer inquiries, order issues, and product questionsProviding pet health advice, product recommendations, and support

While both roles are remote and involve supporting pet-related products, Remote Chewy Com Customer Service focuses on customer support for an online retailer, whereas Remote Pet Care Specialist emphasizes providing pet health and care advice. The roles share similar credentials but differ in their primary focus and employer industry.

More about Remote Chewy Com Customer Service jobs
What cities are hiring for Remote Chewy Com Customer Service jobs? Cities with the most Remote Chewy Com Customer Service job openings:
What are the most commonly searched types of Chewy Com Customer Service jobs? The most popular types of Chewy Com Customer Service jobs are:
What states have the most Remote Chewy Com Customer Service jobs? States with the most job openings for Remote Chewy Com Customer Service jobs include:
What job categories do people searching Remote Chewy Com Customer Service jobs look for? The top searched job categories for Remote Chewy Com Customer Service jobs are:
Remote Chewy Com Customer Service jobs near you
Infographic showing various Remote Chewy Com Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Marketing Analytics Manager- Chewy Ads

Marketing Analytics Manager- Chewy Ads

Chewy

Bellevue, WA • On-site, Remote

$110.50K - $176K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:

Our Opportunity
Chewy is looking for a Senior Product Analyst to join the Chewy Ads team. This role will partner closely with Product, Engineering, and Ad Operations to deliver analytics that inform business decisions, support product development, and improve performance across Chewy’s offsite advertising network.

The Senior Product Analyst will focus on translating business needs into actionable insights, building and maintaining high-quality dashboards, and supporting revenue-driving initiatives through strong analytical execution and deep understanding of the ads ecosystem. This role requires the ability to work independently on complex analyses while collaborating cross-functionally to influence outcomes through data. The ideal candidate brings a strong analytical foundation, experience in digital or performance marketing, and a passion for using data to improve products and business results.

What You’ll Do

  • Support the development and execution of key analytics initiatives related to Chewy Ads offsite products and systems
  • Gather, analyze, and interpret data to generate insights that inform product and business decisions
  • Partner with Product, Engineering, and Ad Operations to shape analytics requirements and support product releases and operational processes
  • Drive yield optimization efforts across the Chewy Ads offsite network through data analysis and performance monitoring
  • Build, own, and maintain business and system dashboards that enable stakeholders to track performance and identify opportunities
  • Leverage domain knowledge of the ads ecosystem to identify and support revenue-
    generating features, experiments, and projects
  • Serve as a trusted analytics partner by answering complex questions requiring end-of-end understanding of data flows and system behavior
  • Communicate findings clearly to stakeholders at varying levels, providing data-backed recommendations

What You’ll Need

  • Bachelor’s degree in a relevant field (e.g., Computer Science, Mathematics, Engineering,
    Finance, Economics, or similar)
  •  5–8 years of relevant analytics or data experience; ads, marketing, or ecommerce analytics preferred.
  • Strong proficiency in SQL and experience with analytics tools such as: Snowflake,Tableau,Airflow, Tableau Prep, and Office 365
  • Experience building dashboards and visualizations that support business decision-making
  • Ability to independently structure analytical problems and deliver clear, actionable insights
  •  Solid understanding of digital advertising and performance marketing concepts
  • Strong collaboration skills and comfort working in a matrixed, cross-functional
    environment
  • Customer-first mindset and passion for improving end-to-end experience through data

Bonus Qualifications

Experience with digital advertising platforms and ecommerce performance marketing (Search, Social, Display, DSPs)

The base salary range for this role is $110,500 - $176,000.

  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. 

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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