Richardson, TX · Remote
$21/hr
Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... of Chewy's pet insurance offerings * Handle healthcare and customer service inquiries via phone ...
Richardson, TX · Remote
$21/hr
Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas) Do you ... of Chewy's pet insurance offerings * Handle healthcare and customer service inquiries via phone ...
Why Chewy Customer Service? It's not just about us. It is also about what you get. That's why in ... com. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Why Chewy Customer Service? It's not just about us. It is also about what you get. That's why in ... com. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Bellevue, WA · On-site +1
$136K - $225K/yr
Lead the development of key customer-facing components of Chewy's Discovery experience, including ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...
Bellevue, WA · On-site +1
$136K - $225K/yr
Lead the development of key customer-facing components of Chewy's Discovery experience, including ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...
Bellevue, WA · On-site +1
$121K - $180K/yr
Improve ongoing analysis processes, automating or simplifying self-service support for secondary ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$121K - $180K/yr
Improve ongoing analysis processes, automating or simplifying self-service support for secondary ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$136K - $225K/yr
Lead the development of key customer-facing components of Chewy's Discovery experience, including ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...
Boston, MA · On-site +1
$136K - $225K/yr
Lead the development of key customer-facing components of Chewy's Discovery experience, including ... We offer parental leave, family services benefits, backup dependent care, flexible spending ...
Minneapolis, MN · On-site +1
$137K - $168K/yr
Monitor customer behavior to identify opportunity or potential issues, determine root causes, and ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Minneapolis, MN · On-site +1
$137K - $168K/yr
Monitor customer behavior to identify opportunity or potential issues, determine root causes, and ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$117K - $163K/yr
Cloud-based data and analytics platforms, including Amazon Web Services tools such as SageMaker ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$117K - $163K/yr
Cloud-based data and analytics platforms, including Amazon Web Services tools such as SageMaker ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$144K - $180K/yr
Airflow; * AWS Services (SQS, SNS, S3, EC2, Glue, Glue catalog); * Distributed processing; and ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$144K - $180K/yr
Airflow; * AWS Services (SQS, SNS, S3, EC2, Glue, Glue catalog); * Distributed processing; and ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$161K - $180K/yr
Develop and implement analytical frameworks to measure the impact of digital assets on customer ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$161K - $180K/yr
Develop and implement analytical frameworks to measure the impact of digital assets on customer ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$172K - $265K/yr
... and service providers - alike! Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$172K - $265K/yr
... and service providers - alike! Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Plantation, FL · On-site +1
$172K - $265K/yr
... and service providers - alike! Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Plantation, FL · On-site +1
$172K - $265K/yr
... and service providers - alike! Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$148K - $225K/yr
Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...
Bellevue, WA · On-site +1
$148K - $225K/yr
Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...
Bellevue, WA · On-site +1
$148K - $225K/yr
Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...
Bellevue, WA · On-site +1
$148K - $225K/yr
Deploy solutions at Chewy scale improving overall customer engagement and value for Pet Parents ... Experience with ML Services in AWS (SageMaker, Personalize) or equivalent. The base salary range ...
Boston, MA · On-site +1
... and customer experience on the Chewy Ads platform. What You'll Need: * Bachelor's degree in ... Familiarity with AWS cloud services, including serverless computing, data processing, and storage ...
Boston, MA · On-site +1
... and customer experience on the Chewy Ads platform. What You'll Need: * Bachelor's degree in ... Familiarity with AWS cloud services, including serverless computing, data processing, and storage ...
Boston, MA · On-site +1
... customers. This senior technical leadership role offers broad exposure ... across Chewy's health products and services, providing the opportunity to define the long-term ...
Boston, MA · On-site +1
... customers. This senior technical leadership role offers broad exposure ... across Chewy's health products and services, providing the opportunity to define the long-term ...
Bellevue, WA · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Plantation, FL · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Plantation, FL · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$100K - $160K/yr
... and service providers alike. Our success is measured by the happiness of the people and pets we ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$149K - $225K/yr
Communicate design strategy, customer insights, and recommendations to executives and cross ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Bellevue, WA · On-site +1
$149K - $225K/yr
Communicate design strategy, customer insights, and recommendations to executives and cross ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$149K - $225K/yr
Communicate design strategy, customer insights, and recommendations to executives and cross ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
Boston, MA · On-site +1
$149K - $225K/yr
Communicate design strategy, customer insights, and recommendations to executives and cross ... at Chewy.com. Exempt salary team members have unlimited PTO, subject to manager approval. Team ...
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
| Aspect | Remote Chewy Com Customer Service | Remote Pet Care Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; pet care knowledge or experience |
| Work Environment | Home-based customer support for online pet retailer | Home-based support providing pet advice and assistance |
| Employer & Industry | Chewy, e-commerce pet supply industry | Various pet care companies, veterinary support, or pet brands |
| Job Focus | Handling customer inquiries, order issues, and product questions | Providing pet health advice, product recommendations, and support |
While both roles are remote and involve supporting pet-related products, Remote Chewy Com Customer Service focuses on customer support for an online retailer, whereas Remote Pet Care Specialist emphasizes providing pet health and care advice. The roles share similar credentials but differ in their primary focus and employer industry.
6.9
Based on 226 frontline employees who took The Breakroom Quiz
9th of 39 rated national retailers
Healthcare Agent Licensed – Pet Insurance (Remote)
Pay Rate: $21.00/hour
Location: Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas)
Do you have a passion for helping animals and hold an active Property & Casualty Insurance license? Join Chewy Insurance Services and help pet parents protect their beloved companions through comprehensive pet insurance coverage and exceptional customer service.
We are seeking dynamic and motivated individuals to join our team as Healthcare Agent Licensed Trainee. In this role, you will educate pet parents, guide them through enrollment, and ensure they select the coverage options that best meet their needs.
Why Join Chewy Insurance ServicesCompetitive pay and benefits
Opportunity to make a meaningful impact for pet families
Career growth within a rapidly expanding sector
Supportive and collaborative team culture
Respond to inbound warm leads from pet parents interested in pet insurance policies
Use a consultative approach to assess customer needs and recommend appropriate coverage
Educate customers on policy details, coverage options, and benefits
Confidently and empathetically address objections to build trust
Guide customers through the enrollment process and ensure accurate documentation
Meet or exceed enrollment targets while maintaining regulatory compliance
Utilize internal systems to provide a seamless customer experience
Collaborate with insurance partners and maintain knowledge of Chewy’s pet insurance offerings
Handle healthcare and customer service inquiries via phone, email, and chat as needed
Active General Lines for Property & Casualty Insurance license in your home state (required)
Ability to obtain and maintain non-resident licensure in all 50 U.S. states
Ability to pass a background check, additional insurance screenings, and fingerprinting as required
2+ years of insurance sales experience preferred
2+ years of customer service experience
Strong consultative selling and objection-handling skills
Excellent communication skills
Familiarity with pet insurance or the broader insurance industry is a plus
Comfortable using multiple systems for data entry and customer interaction
Flexibility to work shifts, including evenings, weekends, and potential overtime
Three weeks of virtual training
Monday through Friday
9:00 AM – 5:30 PM ET
Reliable wired internet connection (minimum 30 Mbps download / 10 Mbps upload)
Dedicated, distraction-free workspace
Cell phone or tablet for two-factor authentication
Ability to receive SMS messages and phone calls
Compliance with insurance licensing location requirements
Important:
Applicants must provide complete and transparent information regarding any criminal background history on their pre-employment application, including misdemeanors, felonies, and dropped charges.
If you are a licensed insurance professional who is passionate about helping pet parents and interested in building a meaningful career in pet health protection, we encourage you to apply.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Sourced by ZipRecruiter
Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.
Retail
10,000+ Employees
Plantation, FL, US
2011
