ZipRecruiter

Log In

2

Remote Vanguard Customer Service Jobs (NOW HIRING)

Travel by Tilly

$14.75 - $20.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer

Only Data Entry

$14.75 - $20.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to

next page

Showing results 1-20

All JobsVanguard Customer Service JobsRemote Vanguard Customer Service Jobs

Remote Vanguard Customer Service information

See salary details

$9

$18

$26

How much do remote vanguard customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote vanguard customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Why is the Vanguard Group bringing outsourced jobs back in house?

The Vanguard Group is bringing customer service jobs back in house to improve service quality, enhance employee training, and better control operational processes. This shift allows for more direct oversight and the opportunity to develop in-house expertise, which can lead to increased customer satisfaction and operational efficiency.

Is it hard to get hired by Vanguard?

Applying for a Remote Vanguard Customer Service position typically involves an online application, assessment tests, and interviews. Candidates with strong communication skills, customer service experience, and familiarity with financial products tend to have better chances, but the hiring process can be competitive depending on the role and location.

Does Vanguard have entry-level positions?

Vanguard offers entry-level positions in customer service, including roles such as Client Service Associates. These positions typically require strong communication skills and may provide training for new employees without prior experience. They are suitable for individuals seeking to start a career in financial services and customer support.

What is the difference between Remote Vanguard Customer Service vs Remote Fidelity Customer Service?

AspectRemote Vanguard Customer ServiceRemote Fidelity Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer financial certificationsHigh school diploma or equivalent; FINRA Series 6 or 7 may be preferred
Work EnvironmentRemote, home-based customer support for investment clientsRemote, home-based support for mutual fund and brokerage clients
Employer & Industry UsageVanguard, investment management industryFidelity, investment and financial services industry
Common Search & ComparisonOften compared due to similar roles in financial servicesSimilar job functions, different employer

Remote Vanguard Customer Service and Remote Fidelity Customer Service roles share similar credentials, work environments, and industry usage. Both involve supporting clients remotely in the financial services sector, with slight differences in certifications and employer specifics. They are frequently compared by job seekers exploring customer support roles in investment firms.

Does Vanguard offer remote work options?

Remote Vanguard Customer Service roles are available, allowing employees to work from home depending on the position and company policies. These roles often require strong communication skills and familiarity with customer service tools, and may involve a hybrid or fully remote schedule based on the company's needs.
More about Remote Vanguard Customer Service jobs
What cities are hiring for Remote Vanguard Customer Service jobs? Cities with the most Remote Vanguard Customer Service job openings:
What are the most commonly searched types of Vanguard Customer Service jobs? The most popular types of Vanguard Customer Service jobs are:
What states have the most Remote Vanguard Customer Service jobs? States with the most job openings for Remote Vanguard Customer Service jobs include:
What job categories do people searching Remote Vanguard Customer Service jobs look for? The top searched job categories for Remote Vanguard Customer Service jobs are:
Remote Vanguard Customer Service jobs near you
Infographic showing various Remote Vanguard Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Re-posted 17 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree