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Manager Vanguard Customer Service Jobs (NOW HIRING)

As a High-Net-Worth Financial Advisor Manager at Vanguard, you will lead a team of seasoned ... Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide ...

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

The successful candidate will be able to manage multiple tasks simultaneously and exhibit ... AMVAC ® , an American Vanguard company, successfully serves the results-driven global markets ...

Customer Service Representative

Axis, AL · On-site

$15.50 - $21.25/hr

The successful candidate will be able to manage multiple tasks simultaneously and exhibit ... AMVAC ® , an American Vanguard company, successfully serves the results‐driven global markets ...

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Manager Vanguard Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager vanguard customer service jobs pay per year?

As of Jun 10, 2026, the average yearly pay for manager vanguard customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
More about Manager Vanguard Customer Service jobs
What cities are hiring for Manager Vanguard Customer Service jobs? Cities with the most Manager Vanguard Customer Service job openings:
What are the most commonly searched types of Vanguard Customer Service jobs? The most popular types of Vanguard Customer Service jobs are:
What states have the most Manager Vanguard Customer Service jobs? States with the most job openings for Manager Vanguard Customer Service jobs include:
Infographic showing various Manager Vanguard Customer Service job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 34% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Vanguard GMC Sales Associate

Vanguard Buick GMC of Carrollton

Carrollton, TX • On-site

$3K - $15K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Vanguard operates dealerships located in Arlington, Carrollton, Sherman, Austin. We represent the manufacturer brands of Kia, GMC, Volkswagen.
Family-owned and operated, Vanguard promotes an excellent work-life balance culture, flexible schedules, and a shared vision to "WOW" Our Customers, Our Team Members, Our Community, and Our Peers! We invite you to learn more and discover "The Vanguard Family"
Pay: $3,000 - $15,000 per month, based on performance
What you can expect:
  • Training
  • Paid Semi-Monthly Weekly
  • Paid Health Insurance
  • Paid Life Insurance
  • 401K Matching
  • Paid Holidays & Vacation
  • Dental & Vision Insurance Available
  • Employee discount
  • Referral program

Responsibilities
  • Offer assistance or direction to any customer who enters the car dealership
  • Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs
  • Work directly with our employees and customers to develop relationships and help to enhance the sales process
  • Explain product performance, application, and benefits to prospective customers
  • Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Qualifications
  • Enthusiasm and high energy throughout the sales workday
  • Friendly, competitive personality, especially when handling objections & negotiating pricing
  • Strong customer service, communication skills, computer and basic math skills
  • Interest in training additional sales associates once you get up to speed and working in a team environment
  • Clean driving record & valid driver's license

We are an exciting, dynamic, and highly successful team. We continue to grow and expand our footprint through new dealerships. We provide a generous comprehensive compensation and benefits package to help ensure your success
Vanguard Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.