1

Manager Vanguard Customer Service Jobs (NOW HIRING)

Customer Service Manager

Rock Hill, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IPS is seeking dedicated Office and Customer Service Manager to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind ...

As a High-Net-Worth Financial Advisor Manager at Vanguard, you will lead a team of seasoned ... Develops extensive knowledge of Vanguard funds, products, and services to help educate and guide ...

The Customer Service Manager is responsible for leading the daily customer service and inside sales support operations for CRTG's industrial plastics distribution business. This role ensures ...

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Fort Worth, TX · On-site

  • Medical

  • Retirement

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Customer Service Manager

Reno, NV · On-site

$110K - $125K/yr

The Customer Service Manager is responsible for establishing and maintaining a service- oriented relationship with external and internal customers. The successful leader will ensure the customer ...

Customer Service Manager

Cherry Hill, NJ · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Showing results 41-60

Manager Vanguard Customer Service information

See salary details

$24.5K

$58K

$101K

How much do manager vanguard customer service jobs pay per year?

As of Aug 13, 2026, the average yearly pay for manager vanguard customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Manager Vanguard Customer Service allow remote work?

Remote work policies for a Manager Vanguard Customer Service role depend on the company's current arrangements and specific team needs. Some positions may offer remote or hybrid options, especially with experience in customer service management and relevant tools like CRM software. It is advisable to check the specific job listing or contact Vanguard directly for the most accurate information.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.

What cities are hiring for Manager Vanguard Customer Service jobs?

Cities with the most Manager Vanguard Customer Service job openings:

What are the most commonly searched types of Vanguard Customer Service jobs?

The most popular types of Vanguard Customer Service jobs are:

What states have the most Manager Vanguard Customer Service jobs?

States with the most job openings for Manager Vanguard Customer Service jobs include:

Infographic showing various Manager Vanguard Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Certified Financial Advisor

Vanguard

Charlotte, NC

Full-time

Re-posted 23 days ago


Job description

Join Vanguard as a Certified Financial Advisor in Charlotte, NC

Are you a Certified Financial Planner (CFP®) looking for a rewarding career with a leading financial institution? Vanguard is seeking Certified Financial Advisors to join our team in Charlotte, NC. With competitive compensation, excellent benefits, and a supportive, inclusive environment, Vanguard is the perfect place to grow your career. By applying to this role, you will be considered for the Certified Financial Advisor and Senior Certified Financial Advisor opportunity.   

As a Vanguard Advisor, You Will: 

  • Establish, grow, and maintain long-term relationships with clients. 

  • Partner with investors to help them plan their financial goals. 

  • Provide disciplined investing approaches, tax management strategies, and additional financial planning support. 

  • Develop personalized investment strategies and deliver financial planning guidance for the moments that matter. 

Why You’ll Love Working Here: 

  • Work-Life Harmony: Enjoy a harmonious balance between your professional and personal life while making a meaningful impact on our clients' financial well-being. 

  • Professional Growth: Benefit from a workplace that prioritizes your professional development. 

  • Inclusive Environment: Thrive in a supportive and inclusive environment where everyone is given a chance to succeed. 

Compensation and Benefits: 

  • At Vanguard, we believe in recognizing and rewarding the impact of your contributions. Beyond your competitive salary, we offer a comprehensive benefits package designed to support your financial, health, and overall well-being. 

  • Performance Bonus: We reward your hard work and dedication with opportunities for performance bonuses. 

  • Partnership Plan: Our Partnership Plan is an annual cash award tied to our collective company performance and client outcomes. When we succeed together, we all share in the rewards. 

  • Merit-Based Salary Increases: Your achievements and contributions are recognized through merit-based salary increases. 

To learn more about our benefits, visit: https://www.vanguardjobs.com/benefits-rewards/ 

Qualifications: 

  • Certified Financial Planner® designation required. 

  • Series 7, 63 or 66 (or ability to acquire within 3 months of assuming position). 

  • Five years of advisory experience, specifically in advice planning, book of business management, and relationship management. 

  • Shown experience managing a book of business with a track record of client satisfaction and loyalty. 

  • Apply trust and estate planning knowledge to help preserve client’s wealth. 

  • In-depth knowledge of financial planning, investment strategies, and industry regulations. 

  • Positive and resilient change agent while fostering collaboration as both a peer and business partner. 

Special Factors: 

  • Vanguard is not offering visa sponsorship for this position. 

  • Relocation available to those who qualify. 

  • We follow a hybrid working model where we are in the office Tuesday, Wednesday and Thursday and work remotely Monday and Friday.  

Ready to take the next step in your career? Apply now and join Vanguard's team of dedicated financial advisors! 

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.