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Remote Medicare Customer Service Jobs (NOW HIRING)

Keystone Advisors

Remote Medicare Sales Representative

$23 - $25/hr

You will be responsible for promoting our products and services to new potential customers while ... We are seeking experienced and motivated Medicare Sales Agents for a high-performance remote sales ...

Exact Medicare

Medicare Sales Agent

Charlotte, NC · Remote

$50K - $150K/yr

Remote and/or Field-Based Position Overview We are seeking motivated, licensed, and results-driven ... Build and maintain strong client relationships through excellent customer service and follow-up * ...

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Remote Medicare Customer Service information

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$9

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$26

How much do remote medicare customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote medicare customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does Medicare hire remote workers?

Medicare itself does not directly hire employees; however, many companies that provide Medicare-related customer service roles do offer remote positions. These roles typically require strong communication skills, familiarity with healthcare policies, and sometimes specific certifications or training for remote work environments.

What is the difference between Remote Medicare Customer Service vs Remote Health Insurance Customer Service?

AspectRemote Medicare Customer ServiceRemote Health Insurance Customer Service
Required CertificationsMedicare-specific knowledge, possibly certificationGeneral health insurance knowledge, possibly certification
Work EnvironmentRemote, call center or home officeRemote, call center or home office
Employer & Industry UsageMedicare providers, insurance companiesHealth insurance companies, brokers
Common Search & ComparisonYesYes

Remote Medicare Customer Service and Remote Health Insurance Customer Service roles share similar work environments and often require related certifications. The key difference lies in the specific knowledge area: Medicare roles focus on Medicare plans and regulations, while health insurance roles cover a broader range of insurance products. Both positions serve as vital customer support roles within the health insurance industry, often overlapping in skills and employer types.

More about Remote Medicare Customer Service jobs
What cities are hiring for Remote Medicare Customer Service jobs? Cities with the most Remote Medicare Customer Service job openings:
What are the most commonly searched types of Medicare Customer Service jobs? The most popular types of Medicare Customer Service jobs are:
What states have the most Remote Medicare Customer Service jobs? States with the most job openings for Remote Medicare Customer Service jobs include:
What job categories do people searching Remote Medicare Customer Service jobs look for? The top searched job categories for Remote Medicare Customer Service jobs are:
Remote Medicare Customer Service jobs near you
Infographic showing various Remote Medicare Customer Service job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Remote Healthcare Customer Service Representative

Managed Staffing

Dallas, TX • Remote

$21 - $22/hr

Contractor

Posted 7 days ago

Job description

Remote Medicare Customer Service Representative II (Work From Home)

Remote (USA) | CST & EST Candidates Preferred
$21.13/hour (W2)
Full-Time | 12+ Month Contract

Job Description

We are hiring Remote Medicare Customer Service Representatives (Representative II) to support one of the nation's leading healthcare organizations. In this role, you'll assist Medicare members, providers, and prescribers by processing coverage-related requests, handling inbound/outbound calls, and completing case documentation in a fast-paced, production-driven environment.

This is a 100% remote opportunity for candidates with customer service, healthcare, Medicare, pharmacy, PBM, or call center experience.

Responsibilities
  • Handle inbound and outbound customer service calls.
  • Process Medicare Part D coverage determinations, prior authorizations, and appeals.
  • Review and document member cases accurately.
  • Contact members and providers to obtain missing information.
  • Navigate multiple computer systems while maintaining productivity and quality standards.
  • Meet CMS compliance and company performance metrics.
  • Work independently in a remote environment.
Minimum Qualifications
  • High School Diploma or GED
  • At least 6 months of experience in:
    • Customer Service
    • Call Center
    • Healthcare
    • Pharmacy
    • Medicare
    • PBM
    • Medical Office
  • Strong computer and data entry skills
  • Ability to multitask across multiple applications
  • Excellent communication skills
  • Ability to work independently in a production-driven environment