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Temporary Medicare Customer Service Jobs (NOW HIRING)

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Medicare Customer Advisor Licensed Insurance Agent

Milwaukee, WI · On-site

$39K - $54K/yr

  • Medical

  • Dental

  • PTO

Discuss Medicare coverage and benefit information * Help customers understand available enrollment ... Possess at least one year of customer service experience * Demonstrate typing skills of 45 WPM or ...

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Licensed Medicare Advisor - Seasonal Remote Opportunity

Dallas, TX · On-site

  • Medical

  • Dental

  • PTO

Have at least one year of customer service experience . * Be able to type at 45 WPM or faster ... Medicare, AEP, or insurance sales experience is preferred but not required. Home Office Setup Since ...

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Temporary Medicare Customer Service information

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How much do temporary medicare customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for temporary medicare customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a temporary Medicare Customer Service representative?

Temporary Medicare Customer Service representatives are professionals hired on a short-term basis to assist Medicare beneficiaries with their questions and concerns. They typically help customers understand their coverage, assist with claims and billing issues, and provide information about Medicare policies and enrollment. These positions are often filled during peak periods, such as open enrollment, and require good communication and problem-solving skills. Temporary representatives may work for Medicare contractors, insurance companies, or call centers that handle Medicare-related inquiries.

What are the key skills and qualifications needed to thrive as a temporary Medicare Customer Service representative?

To thrive as a Temporary Medicare Customer Service representative, you need a solid understanding of Medicare policies, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer programs is important for handling inquiries efficiently. Outstanding communication, patience, and active listening skills help in addressing the concerns of Medicare beneficiaries. These skills and qualities are crucial for providing accurate information and ensuring a positive customer experience during high-demand periods.

What are some common challenges faced in a temporary Medicare Customer Service role, and how can I prepare for them?

In a Temporary Medicare Customer Service role, you may encounter challenges such as handling a high volume of calls during peak enrollment periods, navigating complex Medicare policies, and assisting callers who may be frustrated or confused about their coverage. Preparing by familiarizing yourself with Medicare guidelines, practicing active listening, and developing strong problem-solving skills can help you address customer concerns efficiently. Support from team leads and access to updated knowledge bases are typically available to help you succeed in this fast-paced environment.

What is the difference between Temporary Medicare Customer Service vs Medicare Customer Service Representative?

AspectTemporary Medicare Customer ServiceMedicare Customer Service Representative
CredentialsTypically no specific certifications required; training providedOften requires knowledge of Medicare policies; certifications like SHRM or HIPAA helpful
Work EnvironmentTemporary, often remote or call center-basedFull-time or part-time, usually in call centers or healthcare offices
Employer & Industry UsageHired by staffing agencies or healthcare providers for short-term needsEmployed directly by healthcare organizations or insurance companies
Search & Comparison IntentLooking for short-term roles or temp positions in Medicare supportSeeking ongoing or permanent Medicare support roles

Temporary Medicare Customer Service roles are short-term, often with minimal certification requirements, and typically involve staffing agencies. Medicare Customer Service Representatives usually hold ongoing positions with more industry-specific knowledge and certifications. Both roles focus on assisting Medicare beneficiaries but differ mainly in duration and employment structure.

What cities are hiring for Temporary Medicare Customer Service jobs?

Cities with the most Temporary Medicare Customer Service job openings:

What are the most commonly searched types of Medicare Customer Service jobs?

The most popular types of Medicare Customer Service jobs are:

What states have the most Temporary Medicare Customer Service jobs?

States with the most job openings for Temporary Medicare Customer Service jobs include:

Temporary Medicare Customer Service jobs near you
Infographic showing various Temporary Medicare Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.

Licensed Life/Health/Medicare Customer Service Representative

Insurance Lounge LLC

Medford, OR • Hybrid

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Life/Health/Medicare Customer Service Representative - Medford, OR
Competitive Hourly Wage + We pay for your medical, dental, and vision insurance + we have a retirement plan with company match!

At Insurance Lounge, our mission is simple: make insurance easier to purchase and understand for consumers. Our Customer Service Representatives are on the front lines of that mission.

We are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:

  • Open 7 days a week
  • No-commission salespeople
  • Access to quotes from over 100 insurance companies
  • Flexible shopping: independently or with a licensed agent
  • One of the nation's fastest-growing insurance agencies

Your Role:

  • Respond to client requests online and by phone professionally and promptly
  • Assist agents with appointments, renewals, and new sales
  • Conduct outreach to current and prospective clients
  • Maintain accurate client records in the database
  • Address day-to-day client questions and issues related to life, health, Medicare coverage, eligibility, enrollment, and billing
  • Produce high-quality informational materials for clients

What We're Looking For:

  • Client-facing customer service experience, preferably in life, health or Medicare insurance
  • Valid Life and Health Oregon insurance license and prior licensed insurance experience
  • Proficiency in multitasking in a fast-paced, deadline-driven environment
  • Familiarity with
    Medicare Advantage (Part C), Medicare Supplement (Medigap), and Part D prescription drug plans
  • Understanding of CMS rules and compliance requirements, including documentation and communication standards
  • Competence with MS Office, CRM systems, and multi-line phone systems
  • Aptitude for prioritizing workloads and managing high-volume calls/walk-ins
  • Capacity to work independently and complete tasks efficiently
  • Expertise in explaining life, health, Medicare coverage details and making recommendations to an older demographic
  • Knowledge of HIPAA privacy requirements and safe handling of sensitive health information
  • Patience, empathy and strong communication skills

Benefits:

  • Group health, dental, and vision insurance
  • Retirement plan with company match
  • Career progression track
  • Generous vacation and sick pay

Please visit www.InsuranceLounge.com to learn more about our unique format.

Apply