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Temporary Medicare Customer Service Jobs (NOW HIRING)

Lawley

Medicare Temporary Support

Buffalo, NY · On-site

$16.50 - $21/hr

Provide essential assistance to the Medicare service team including scanning, processing of ... Maintain a smooth flow of information with internal and external customers and staff. * Participate ...

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Temporary Medicare Customer Service information

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How much do temporary medicare customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for temporary medicare customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What is a temporary Medicare Customer Service representative?

Temporary Medicare Customer Service representatives are professionals hired on a short-term basis to assist Medicare beneficiaries with their questions and concerns. They typically help customers understand their coverage, assist with claims and billing issues, and provide information about Medicare policies and enrollment. These positions are often filled during peak periods, such as open enrollment, and require good communication and problem-solving skills. Temporary representatives may work for Medicare contractors, insurance companies, or call centers that handle Medicare-related inquiries.

What are some common challenges faced in a temporary Medicare Customer Service role, and how can I prepare for them?

In a Temporary Medicare Customer Service role, you may encounter challenges such as handling a high volume of calls during peak enrollment periods, navigating complex Medicare policies, and assisting callers who may be frustrated or confused about their coverage. Preparing by familiarizing yourself with Medicare guidelines, practicing active listening, and developing strong problem-solving skills can help you address customer concerns efficiently. Support from team leads and access to updated knowledge bases are typically available to help you succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a temporary Medicare Customer Service representative?

To thrive as a Temporary Medicare Customer Service representative, you need a solid understanding of Medicare policies, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer programs is important for handling inquiries efficiently. Outstanding communication, patience, and active listening skills help in addressing the concerns of Medicare beneficiaries. These skills and qualities are crucial for providing accurate information and ensuring a positive customer experience during high-demand periods.

What is the difference between Temporary Medicare Customer Service vs Medicare Customer Service Representative?

AspectTemporary Medicare Customer ServiceMedicare Customer Service Representative
CredentialsTypically no specific certifications required; training providedOften requires knowledge of Medicare policies; certifications like SHRM or HIPAA helpful
Work EnvironmentTemporary, often remote or call center-basedFull-time or part-time, usually in call centers or healthcare offices
Employer & Industry UsageHired by staffing agencies or healthcare providers for short-term needsEmployed directly by healthcare organizations or insurance companies
Search & Comparison IntentLooking for short-term roles or temp positions in Medicare supportSeeking ongoing or permanent Medicare support roles

Temporary Medicare Customer Service roles are short-term, often with minimal certification requirements, and typically involve staffing agencies. Medicare Customer Service Representatives usually hold ongoing positions with more industry-specific knowledge and certifications. Both roles focus on assisting Medicare beneficiaries but differ mainly in duration and employment structure.

What cities are hiring for Temporary Medicare Customer Service jobs?

Cities with the most Temporary Medicare Customer Service job openings:

What are the most commonly searched types of Medicare Customer Service jobs?

The most popular types of Medicare Customer Service jobs are:

What states have the most Temporary Medicare Customer Service jobs?

States with the most job openings for Temporary Medicare Customer Service jobs include:

Temporary Medicare Customer Service jobs near you
Infographic showing various Temporary Medicare Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.

Remote Healthcare Customer Service Representative

Managed Staffing

Dallas, TX • Remote

$21 - $22/hr

Contractor

Posted 17 days ago

Job description

Remote Medicare Customer Service Representative II (Work From Home)

Remote (USA) | CST & EST Candidates Preferred
$21.13/hour (W2)
Full-Time | 12+ Month Contract

Job Description

We are hiring Remote Medicare Customer Service Representatives (Representative II) to support one of the nation's leading healthcare organizations. In this role, you'll assist Medicare members, providers, and prescribers by processing coverage-related requests, handling inbound/outbound calls, and completing case documentation in a fast-paced, production-driven environment.

This is a 100% remote opportunity for candidates with customer service, healthcare, Medicare, pharmacy, PBM, or call center experience.

Responsibilities
  • Handle inbound and outbound customer service calls.
  • Process Medicare Part D coverage determinations, prior authorizations, and appeals.
  • Review and document member cases accurately.
  • Contact members and providers to obtain missing information.
  • Navigate multiple computer systems while maintaining productivity and quality standards.
  • Meet CMS compliance and company performance metrics.
  • Work independently in a remote environment.
Minimum Qualifications
  • High School Diploma or GED
  • At least 6 months of experience in:
    • Customer Service
    • Call Center
    • Healthcare
    • Pharmacy
    • Medicare
    • PBM
    • Medical Office
  • Strong computer and data entry skills
  • Ability to multitask across multiple applications
  • Excellent communication skills
  • Ability to work independently in a production-driven environment