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Trainee Medicare Customer Service Representative Jobs

NPAworldwide

Customer Service Rep Trainee

Tualatin, OR · On-site

$35K - $45K/yr

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused ...

DXP

Customer Service Representative - Trainee

Tualatin, OR

$16.75 - $22.75/hr

Responsibilities of Customer Service Representative Trainee include, but are not limited to: * Responding to customer inquiries regarding company products and services * Processing customer phone ...

Farmers & Merchants Bank

CSR Trainee

Milford, NE · On-site

$14.50 - $19.75/hr

Customer Service Representative Trainee Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have ...

Openwork

Customer Service Representative

Gonzales, LA · On-site

$15/hr

In this Customer and Health Services Representative job youll be responsible for: Training & ... Check in trainees, verify identification, and launch courses or exams. * Proctor trainees and ...

Domino's

Customer Service Representative

West Bloomfield, MI · On-site

$14.75 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

Domino's Pizza

Customer Service Representative

Livonia, MI · On-site

$15 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

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Trainee Medicare Customer Service Representative information

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How much do trainee medicare customer service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for trainee medicare customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Trainee Medicare Customer Service Representative vs Medicare Customer Service Representative?

AspectTrainee Medicare Customer Service RepresentativeMedicare Customer Service Representative
CertificationsTypically in training, may not have full certifications yetUsually certified or trained in Medicare policies and customer service
Work EnvironmentTraining environment, supervised, learning phaseFull-time customer service setting, handling calls and inquiries
Job ResponsibilitiesLearning Medicare policies, assisting with basic inquiriesHandling complex Medicare questions, providing detailed support

The main difference is that a Trainee Medicare Customer Service Representative is in the learning phase, focusing on training and gaining knowledge, while a Medicare Customer Service Representative is fully qualified, handling customer inquiries independently in a professional setting.

What cities are hiring for Trainee Medicare Customer Service Representative jobs?

Cities with the most Trainee Medicare Customer Service Representative job openings:

What are the most commonly searched types of Medicare Customer Service Representative jobs?

The most popular types of Medicare Customer Service Representative jobs are:

What states have the most Trainee Medicare Customer Service Representative jobs?

States with the most job openings for Trainee Medicare Customer Service Representative jobs include:

Trainee Medicare Customer Service Representative jobs near you

Customer Service Representative - Medicare

Pyramid Consulting

Remote

$20 - $23/hr

Other

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Customer Service Representative - Medicare

Immediate need for a talented Customer Service Representative - Medicare. This is a 12+ months contract opportunity with long-term potential and is located in US (Remote).

Job ID:26-23058 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • The Medicare department is open 7 days a week.
  • FT shifts will range from Sunday - Saturday from 8AM - 8:15PM.
  • This is a 37.5 hour week but OT is offered and sometimes required as needed for over 40 hours.
  • Training will 8:30AM - 4:45PM Monday through Friday from 8/24/2026 - 11/23/2026.
  • Candidates must be flexible to work these hours for this role.
  • Customer Service Representative - Medicare
  • Medicare CSRs handle claims, benefits, enrollment, member portal, ID cards, etc. and work with customers to solve problems.
  • This is a 5 star service that the team is looking to uphold.
  • Tone and empathy are a must for this position.

Key Requirements and Technology Experience:

  • Call Center Customer Service, inbound calls required (no tele sales or collections) required
  • Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills.
  • Must have empathy and strong problem-solving skills.
  • Must have strong verbal and written communication skills.
  • This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
  • Ability to navigate through multiple systems at a time.
  • ALL candidates must score a 80% or above on eSkills test.
  • HS Diploma or GED with 2 years of customer service experience/call center experience is preferred
  • Healthcare industry experience
  • Previous Medicare experience highly preferred
  • Strong Call Center Customer Service experience (Inbound calls)
  • Medical background helpful

Our client is a leading healthcare and insurance Industry and we are currently interviewing to fill this and other similar contract positions.

Apply