ZipRecruiter

Log In

1

Trainee Medicare Customer Service Representative Jobs

DXP

Customer Service Representative - Trainee

Tualatin, OR · On-site

$16.75 - $22.75/hr

Responsibilities of Customer Service Representative Trainee include, but are not limited to: * Responding to customer inquiries regarding company products and services * Processing customer phone ...

Farmers & Merchants Bank

CSR Trainee

Milford, NE · On-site

$14.50 - $19.75/hr

Customer Service Representative Trainee Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have ...

next page

Showing results 1-20

All JobsBusiness JobsSales JobsMedical Sales Associate JobsTrainee Medicare Customer Service Representative Jobs

Trainee Medicare Customer Service Representative information

See salary details

$9

$18

$26

How much do trainee medicare customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for trainee medicare customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Trainee Medicare Customer Service Representative vs Medicare Customer Service Representative?

AspectTrainee Medicare Customer Service RepresentativeMedicare Customer Service Representative
CertificationsTypically in training, may not have full certifications yetUsually certified or trained in Medicare policies and customer service
Work EnvironmentTraining environment, supervised, learning phaseFull-time customer service setting, handling calls and inquiries
Job ResponsibilitiesLearning Medicare policies, assisting with basic inquiriesHandling complex Medicare questions, providing detailed support

The main difference is that a Trainee Medicare Customer Service Representative is in the learning phase, focusing on training and gaining knowledge, while a Medicare Customer Service Representative is fully qualified, handling customer inquiries independently in a professional setting.

What cities are hiring for Trainee Medicare Customer Service Representative jobs?

Cities with the most Trainee Medicare Customer Service Representative job openings:

What are the most commonly searched types of Medicare Customer Service Representative jobs?

The most popular types of Medicare Customer Service Representative jobs are:

What states have the most Trainee Medicare Customer Service Representative jobs?

States with the most job openings for Trainee Medicare Customer Service Representative jobs include:

Trainee Medicare Customer Service Representative jobs near you

Remote Healthcare Customer Service Representative

Managed Staffing

Dallas, TX • Remote

$21 - $22/hr

Contractor

Posted 28 days ago

Job description

Remote Medicare Customer Service Representative II (Work From Home)

Remote (USA) | CST & EST Candidates Preferred
$21.13/hour (W2)
Full-Time | 12+ Month Contract

Job Description

We are hiring Remote Medicare Customer Service Representatives (Representative II) to support one of the nation's leading healthcare organizations. In this role, you'll assist Medicare members, providers, and prescribers by processing coverage-related requests, handling inbound/outbound calls, and completing case documentation in a fast-paced, production-driven environment.

This is a 100% remote opportunity for candidates with customer service, healthcare, Medicare, pharmacy, PBM, or call center experience.

Responsibilities
  • Handle inbound and outbound customer service calls.
  • Process Medicare Part D coverage determinations, prior authorizations, and appeals.
  • Review and document member cases accurately.
  • Contact members and providers to obtain missing information.
  • Navigate multiple computer systems while maintaining productivity and quality standards.
  • Meet CMS compliance and company performance metrics.
  • Work independently in a remote environment.
Minimum Qualifications
  • High School Diploma or GED
  • At least 6 months of experience in:
    • Customer Service
    • Call Center
    • Healthcare
    • Pharmacy
    • Medicare
    • PBM
    • Medical Office
  • Strong computer and data entry skills
  • Ability to multitask across multiple applications
  • Excellent communication skills
  • Ability to work independently in a production-driven environment