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Trainee Medicare Customer Service Representative Jobs

Customer Service Representative - Trainee Location: Tualatin, OR (On-site) Job Type: Full-Time (8:00 AM - 5:00 PM) Salary: $35,000 - $45,000 / year About the Role Are you a customer-focused ...

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Promote-from-within culture Career Path CSR TraineeCSR → Senior CSR → Lead CSRCSR Manager → Operations Leadership If you're looking for a career with growth opportunities and a ...

Customer Service Representative

Southgate, MI · On-site

$14 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

Customer Service Representative

Livonia, MI · On-site

$14.25 - $19.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

Customer Service Representative

Livonia, MI · On-site

$15 - $20.25/hr

Customer Service Representatives are responsible for greeting customers, answering phones ... For those opting to become managers sometime in their professional careers, Management Trainee ...

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Trainee Medicare Customer Service Representative information

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$26

How much do trainee medicare customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for trainee medicare customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Trainee Medicare Customer Service Representative vs Medicare Customer Service Representative?

AspectTrainee Medicare Customer Service RepresentativeMedicare Customer Service Representative
CertificationsTypically in training, may not have full certifications yetUsually certified or trained in Medicare policies and customer service
Work EnvironmentTraining environment, supervised, learning phaseFull-time customer service setting, handling calls and inquiries
Job ResponsibilitiesLearning Medicare policies, assisting with basic inquiriesHandling complex Medicare questions, providing detailed support

The main difference is that a Trainee Medicare Customer Service Representative is in the learning phase, focusing on training and gaining knowledge, while a Medicare Customer Service Representative is fully qualified, handling customer inquiries independently in a professional setting.

What cities are hiring for Trainee Medicare Customer Service Representative jobs?

Cities with the most Trainee Medicare Customer Service Representative job openings:

What are the most commonly searched types of Medicare Customer Service Representative jobs?

The most popular types of Medicare Customer Service Representative jobs are:

What states have the most Trainee Medicare Customer Service Representative jobs?

States with the most job openings for Trainee Medicare Customer Service Representative jobs include:

Licensed Life/Health/Medicare Customer Service Representative

Medford, OR • On-site

Insurance Lounge, LLC
Insurance Services • 11 - 50 employees

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Life/Health/Medicare Customer Service Representative – Medford, OR
Competitive Hourly Wage + We pay for your medical, dental, and vision insurance + we have a retirement plan with company match!

At Insurance Lounge, our mission is simple: make insurance easier to purchase and understand for consumers. Our Customer Service Representatives are on the front lines of that mission.

We are the first interactive retail insurance store, combining the ease of online insurance shopping with the advantages of a traditional office. Our unique hybrid model offers unmatched benefits:

  • Open 7 days a week
  • No-commission salespeople
  • Access to quotes from over 100 insurance companies
  • Flexible shopping: independently or with a licensed agent
  • One of the nation’s fastest-growing insurance agencies

Your Role:

  • Respond to client requests online and by phone professionally and promptly
  • Assist agents with appointments, renewals, and new sales
  • Conduct outreach to current and prospective clients
  • Maintain accurate client records in the database
  • Address day-to-day client questions and issues related to life, health, Medicare coverage, eligibility, enrollment, and billing
  • Produce high-quality informational materials for clients

What We’re Looking For:

  • Client-facing customer service experience, preferably in life, health or Medicare insurance
  • Valid Life and Health Oregon insurance license and prior licensed insurance experience
  • Proficiency in multitasking in a fast-paced, deadline-driven environment
  • Familiarity with
    Medicare Advantage (Part C), Medicare Supplement (Medigap), and Part D prescription drug plans
  • Understanding of CMS rules and compliance requirements, including documentation and communication standards
  • Competence with MS Office, CRM systems, and multi-line phone systems
  • Aptitude for prioritizing workloads and managing high-volume calls/walk-ins
  • Capacity to work independently and complete tasks efficiently
  • Expertise in explaining life, health, Medicare coverage details and making recommendations to an older demographic
  • Knowledge of HIPAA privacy requirements and safe handling of sensitive health information
  • Patience, empathy and strong communication skills

Benefits:

  • Group health, dental, and vision insurance
  • Retirement plan with company match
  • Career progression track
  • Generous vacation and sick pay

Please visit www.InsuranceLounge.com to learn more about our unique format.